websites getting blocked

brassneck
brassneck Posts: 4 New Member

can someone tell me why F-Secure has blocked all my websites, such as ebay, groupon, ect.

 

Comments

  • Ukko
    Ukko Posts: 3,657 Superuser

    Hello,

     

    Maybe this is based on upgrade from 16.5 to 17.0 version of F-Secure SAFE/IS;

    Such upgrade comes with fresh category for Content Blocker (shopping-category) or as part of Family Rules/Parental Control feature (ruled under My F-Secure Account portal); With some reasons -> F-Secure push shopping-category 'enabled by default' (if Content Blocker was 'in use'?!); Then -> F-Secure did update for re-fix such trouble.

     

    Possible to re-check next topic (with unofficial workarounds and with official statements):

    https://community.f-secure.com/t5/F-Secure-SAFE/New-F-Secure-blocking-quot-good/td-p/96608/highlight/true

    // edited; I added wrong URL at first; Smiley Sad

     

    If any fixes by daily autoupdates did not work for you -> latest official suggestion is contact direct F-Secure Support Channels (chat/phone) for proper investigation:

    https://www.f-secure.com/en/web/home_global/contact-support

     

    Thanks!

  • brassneck
    brassneck Posts: 4 New Member
    thank you I will check it out
  • brassneck
    brassneck Posts: 4 New Member
    Hiya thanks for your suggestion f secure is blocking 98% of my website's. I have upgraded f secure but cant find my receipt or id number
    Please advise
    John
  • Ukko
    Ukko Posts: 3,657 Superuser

    @brassneck wrote:
    Hiya thanks for your suggestion f secure is blocking 98% of my website's. I have upgraded f secure but cant find my receipt or id number
    Please advise
    John

    Sorry for my ask.

     

    Your experience about F-Secure SAFE or about F-Secure Internet Security?

    Or maybe kind of 'branded' solution (by ISP, as example)?

     

    Thanks!

  • brassneck
    brassneck Posts: 4 New Member

    Thank you 

  • Ukko
    Ukko Posts: 3,657 Superuser

    @brassneck wrote:

    Thank you 


    Not at all (if for me too);

    Just as clarification for my previous reply/ask:

     

     I asked about F-Secure Internet Security or F-Secure SAFE based on next points:

     

    --> If your experience about F-Secure SAFE: things like ""receipt or id number"" (if this is something about F-Secure subscription/installation) (maybe should be visible under 'rightclick for F-Secure tray-picture ->> Open Common Settings ->> related tab' AND under My F-Secure Account portal);

    And if this is F-Secure SAFE solution; so trouble with blocked pages (based on restricted content) can be changed under "My F-Secure Account" portal too; Or by autoupdates-fix as explained with official responses under noted topic (by official F-Secure Community Manager; and by me -> but I provided wrong URL firstly);

     

    --> If your experience about F-Secure Internet Security: things like ""receipt or id number""also maybe visible under "rightclick for F-Secure tray-picture ->> Open Common Settings ->> related tab";

    OR it possible to ask direct F-Secure Support Channels (chat/phone) based on your information about subscription (?!);

    And trouble with blocked pages can be sorted (?!) by opening F-Secure Main UI -> "Parental Control"/FamilyRules/BrowsingProtection (?!) tab and choose "Settings"-button;

    Where possible to find related tabs with categories.

     

    Sorry for my this reply. Good - if your situation is fixed! :)

     

    Thanks!

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