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Buy another licence on the same suscription?
Hello, I have one licence on one computer, and I just want to extend it to another computer. How Do I extend it if I just have one unity in my subscription; in my Mysecure homepage, there is no button for buying another licence. Do I have to buy another suscription? Best regards, Yannick
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Invasive Desktop
For over a month now, I have been plagued by an invasive Desktop. I have no idea who has placed this deskyop on my computer, but I really want to delete it. How can I get rid of this nuisance?
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I noticed
I do not like you guys service and would like to Cancel the sunscription. Please show me how
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Call or Chat
If you have a problem with the software and need support there is this forum, the help and faq files or the "Call or Chat" option, great stuff but what if a user can't find the answer they are looking for and are deaf and dumb! The "Call or Chat" option is a fat lot of use in those circumstances? The "Contact" link at the…
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i am being told l am not protected why?
i am being told l am not protected why?
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Deleting my account
I want to delete my account as I have 6 days left till I have to pay and I don't want to . On the app and online you don't have a choice whether you want to delete your account and I'm fed up of all the 354 emails that I have from it so could you please delete my account
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F-Secure for smart TV
-I recently bought a Samsung UE55MU7070 and was wondering if there is an antivirus product for it? Thanks.
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F-secure total
I hope I´m not posting in the wrong forum post. I wan´t too know how more about F-secure Total. I personaly don´t know nothing about this software.However I´ve had prewiosly a Safe licence (1Year) and this one have already experied.So what I wan´t to know is how much does a Safe licence disparts from a Total licence? I´ve…
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estensioni
l'estensione del browser non è istallata ho non è attiva ,vado a controllare e questa e spuntata cosa si può fare
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F-secure lost on my computer
Can someone help me to reinstall F-secure on my computer please?
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ilivid malware
I have just done a full scan on my imac and it has found this malware in mail downloads. I have put into into trash and emtiped the trash but do you know if this has now got rid of the malware
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www.faststone.org
Hello, why blocks f-Secure AntiVirus the webside "www.faststone.org" ( Faststone Image Viewer )? Where can I change the settings to receive this page? REGARDS Andreas
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invalid_software_interrupt windows 7 64 bit fresh install
hey my system stops working after installing f-secure safe. it instal normally but after that it starts scanning for updates and cause the windows system to crash resulting in the error code 0000007 Invalid_software_interupt. BCCode: 27 BCP1: 00000000BAAD0073 BCP2: FFFFF8800319A298 BCP3: FFFFF88003199B00 BCP4:…
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Does f-secure have a safe list?
Hi i have been using a program on my pc with no problams at all until today Today it seems f-secure is blocking it and every time i try to run the program f-secure opens a new process for itself but does not open any options like other security programs I tried dissabling everything but the only way i could get the program…
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Remote user or browser plug-in
Hello All, A few days ago I was using Safari browser on an iMac( 2016 version running Sierra) when I had to fight for control of the mouse. It seemed there was a remote user fooling around with the browser opening menu items, checking out bookmarks inthe favorites bar, and even deleting a bookmar and closing a tab. I was…
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Unable to scroll
Every few days, when browsing in Safe on my iPad Pro, the screen freezes and will not scroll down. Is this a known issue?
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CCleaner 5.33 carried malware inside - Has F-Secure some suggestions to fight against
Yesterday I read from IT news that , CCleaner v.5.33 has been carrying some malware. I have trusted that cleaning program to be safe, and used it for years in all computers of my family. Naturally I had just upgraded CCleaner to all those laptops and workstations during a couple weeks when the infected CC-version was…
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Whats new in Fsecure internet security 17.0 ?
what are new features and changes in fsecure interet security 17.0.? Also what is virgo update and lynx win64..
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Cleaning program not working
Dear Community, My Cleaning progam isn't working. It a Dutch version from my ISP Ziggo. When i open the program and go to Tools, Option and Cleaning program, he will not start it. I've linked a video of it, down below. https://mail.ziggo.nl/publications/documents/942462/5f80efc0c3a628ae450b9ee719e90f4d I hope there is a…
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Incorrectly blocked website
Good evening I was installing an extention called Download Flash and Video in Firefox from their website (https://addons.mozilla.org/en-US/firefox/addon/download-flash-and-video/?src=ss) when I received a harmful website message for the author's site. I checked in my recent events and found that this site is blocked. I am…
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The amount of licenses
I currently have 7 licenses, and I need 8 of them. I haven't found an option to buy just one more. Do I really have to buy package of ten to get to my goal? That way I'd be wasting money on 2 licenses I wouldn't even use.
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Internet Security - Full Scan - frezes the computer - hard shut down needed !
Internet Security - Full Scan - frezes the computer - hard shut down needed Hi I am on a trial Internet Security. I am testing. Windows 10 x64 Playing a youtube video in Firefox. Starting a "Full Computer Scan" gets to about 2% and frezes up the computer totaly when getting to the file 'plugin-container.exe' Everything is…
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websites getting blocked
can someone tell me why F-Secure has blocked all my websites, such as ebay, groupon, ect.
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My license key taken by unknown unit
Hello, In the purchase of Internet Security, I got 3 total licenses for 24 months I believe, to use with the same key-code. The first was licensed and used after the first day of purchase. After 2-3 weeks I decided to install Internet Security on two other units in my home. I then realized that both licenses that I had…
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Deepguard blocks games installed from Steam
Hi, I found multiple posts already about same topic in this community and all closed due inactivity. Ref: https://community.f-secure.com/t5/F-Secure-SAFE/F-Secure-incompatibility-with/td-p/33833 I have purchased games from Steam and I have had to turn-off Deepguard to be able to play them. -Toy Story 3 -LEGO Pirates of…
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is this the latest version?
hello everyone. My isp provides it's users with a rebrand of f-secure ( safe? internet security? ) and I wanted too know if this is the latest build , the same as the original f-secure? I someone is willing too take a look a the screenshot and please provide me with some info , it would be greately appreciated
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Trial Antivirus / Internet Security
Hi I am half way into the trial of Antivirus. I would like to have a look at Internet Security. Cant find a way to get a trial key for Internet security or a trial download link like I did with Antivirus. When I log in my trial is listed as Safe witch I never have wanted. Regards
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fshoster64.exe eating a lot of CPU
Hi everybody, so thats the problem. fshoster64.exe eating a lot of CPU. No shedule or usual cheking. Please help.
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Large daily updates away from hom
I bought an EE MyWiFi to use on holiday. 2 Gb monthly allowance. Half has been used in three days - I have turned all 'suspects' off (cloud, trusteer etc) except F-secure, which downloads daily updates - and seems to cause the huge usage. The EE MyWiFi is not seen as mobile internet - it is wireless (picks up EE 3G/4G…
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Banking protection keeps popping up unexpectedly
Hi, I've been lately (maybe already some months now) been experiencing with the following problem: 1. I log in to my bank and Banking Protection is enabled as expected. 2. I log out from my bank and I end the Banking Protection 3. I continue working normally 4. After a while, banking protection is automatically enabled…
