-
Finder does not lock my device
I have the problem that I can send sound alarms, locate the device but it will not crash when I send the order my mobile with android in the fsecure safe app has active device lock and permissions. Please help.
-
microsoft have stopped my f-secure how do i get it to work again?
how do i get my f-secure to work again tried everything
-
F Secure leaves others in the 1980s!
Initially had Panda installed on my new laptop for a year. Even a deep scan found nothing suspicious so carried on using the laptop totally unaware that three trojans were on my hard drive! I installed f secure last week and within minutes it flagged up the trojans (js) and moved them to the quarantine. Now i know whyit is…
-
SAFE lock not working
I am testing the SAFE lock but cannot lock my smartphone from my computer after installing it .The alarm works but unable to lock it-why???
-
Security for smart phone (Android).
I have, for many years, used the F-Secure Internet Security Suite on my 2 house computers and a laptop. Have just purchased a phone and want to add security to it....can someone advise me of the most appropriate product please? My current license has 18 months to run.
-
Trojan. Not disinfected
I scanned my computer. A trojan was found, but F-Secure says that it cannot be disinfected. e.g., JS:Trojan.Script.DRZ What do I do?
-
100% disk useage
Since this weeks Windows update F-Secure Safe is causing virtually permanent 100% disk useage. My PC becomes unresponsive to any input for severalminutes at a time. I have uninstalled and confirmed problem goes then reinstalled and problem returns. Currently uninstalled as I can get by without F-Secure but not without an…
-
"Your computer is not protected" still have 100 days on my protection.
HI, Last night some time after my country entered on day light saving time my computer just became "not protected", the weird part is that I still have about 100 days of protection on my SAFE plan. I've removed the license and uninstalled and reinstalled the product without success. It still "not protected". anything I can…
-
Handy Licene deleted in my F-secoure internet
I need help, because can't open the programm at the handy, because I deleted my licence in my f-secoure ( internet version)
-
Free for a year ...
I've just bought a new mobile with 22 months free security but because (away in the past) I had subscribed VM is now trying to chisel £25 out of me as my subscription has lapsed ... any suggestions please?
-
my PC jamm everytimes in virus scan at svshost.exe
Help me
-
F-Secure Safe Banking
I am running a trial copy of F-Secure following a troubled period with BitDefender and hope for better things !! Am I correct in thinking that there used to be a seperate desktop icon for F-Secure Banking, I cannot find it on my trial copy . Safe Banking is working to the point that when I access my banking url up pops the…
-
Renew F-Secure SAFE for 24 months
I've expired my 30 day trial, and now I would like to buy SAFE for 24 months. When I go to buy F-Secure SAFE, I can select a license period of 24 months. When I proceed with the order and enter my e-mail into order details, I get prompted to login to my existing account. After doing so, I am forwarded to My F-Secure. When…
-
f-secure is slowing down email program
thunderbird is getting very slow when f-secure is on. you promised to let me know when your investigations on the subject were closed. never heard anything. f-sucure is making reading email a real pain.
-
How do I cancel F-Secure Safe as am still in free trial period
Am looking to cancel F-Secure Safe, but previous help on this community blog advised to go into Account Settings on Safe Portal and link to cancel on there. But there is no link. Please help.
-
Can't install a invoice software. Received a message: Gen:Variant.MSILPerseus.126638.
When my colleague want to install this software in her computer, F-secure will find a virus in it & remove from her computer. It show the name is Gen:Variant.MSILPerseus.126638. So we can't install this software. Pls help to check it. Thanks.
-
How to add new licences to existing SAFE account instead of renew subscription
I have existing SAFE account with 5 devices and 173 days left. Now I purchased 3 more licences and I can not add new licences to account. Only opttion is renew. What will happened with number of remaining days for old key and new key. Please, I would like to propouse that you make possibility to add more subscription…
-
Re: "New Features " notification on Android will not disappear
Hi, 5th Oct - I have just uninstalled, reinstalled from Google Play, released licence then relicensed, but the F-secure icon in the Android-O notification bar remains stubbornly anchored. Regards Steve
-
Re: Banking
Hi, I think I have a problem with Banking Protection - usually when I launched a bank website, the Protection was launched as well automatically and connection to other websites was stopped. Yesterday there were some system (Win7) updates on my PC and today I entered a bank login website and nothing happened. I checked the…
-
Forbidden You don't have permission to access /SE/F-Secure-Safe/latest/installer/F-Secure-Safe-Netwo
Hy my friends, I have problem with install, show this message: Forbidden You don't have permission to access /SE/F-Secure-Safe/latest/installer/F-Secure-Safe-Network-Installer
-
F-Secure SAFE always 'waiting for update to start'
F-Secure SAFE (v16.4 (15923), database 2017-10-03_01, MacOS 10.13) continues to claim that it's 'waiting for update to start', even after going into 'Tools' and running 'Check for updates' successfully. Why does it say this, is it a problem and if so, how do I solve it?
-
cant transfer to other devices.
just keeps on saying, something went wrong, can any one help ?
-
BSOD caused by fsni64.sys
My computer has blue screened twice so far due to the file - fsni64.sys Client version: 17.0 OS: Windows 10 - version 1703
-
Buy another licence on the same suscription?
Hello, I have one licence on one computer, and I just want to extend it to another computer. How Do I extend it if I just have one unity in my subscription; in my Mysecure homepage, there is no button for buying another licence. Do I have to buy another suscription? Best regards, Yannick
-
Invasive Desktop
For over a month now, I have been plagued by an invasive Desktop. I have no idea who has placed this deskyop on my computer, but I really want to delete it. How can I get rid of this nuisance?
-
I noticed
I do not like you guys service and would like to Cancel the sunscription. Please show me how
-
Call or Chat
If you have a problem with the software and need support there is this forum, the help and faq files or the "Call or Chat" option, great stuff but what if a user can't find the answer they are looking for and are deaf and dumb! The "Call or Chat" option is a fat lot of use in those circumstances? The "Contact" link at the…
-
i am being told l am not protected why?
i am being told l am not protected why?
-
Deleting my account
I want to delete my account as I have 6 days left till I have to pay and I don't want to . On the app and online you don't have a choice whether you want to delete your account and I'm fed up of all the 354 emails that I have from it so could you please delete my account
-
F-Secure for smart TV
-I recently bought a Samsung UE55MU7070 and was wondering if there is an antivirus product for it? Thanks.
