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delete account
i would like to delete my accounts in order to have one currand account under one email that i can use. thanks dan
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Uninstalling F-Secure SAFE
Hello, I have joined TalkTalk, they advise me to download their "SuperSafe" powered by F-Secure. Do I just do that or will it conflict with the F-secure I already have? If I have to uninstall F-Secure SAFE do I just "uninstall" from programs? Thanks
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Verwijderen f-secure mac
Ik probeer f-secure te verwijderen van mijn mac. Vind een pagina met daarop het script (tool) . echter downloaden lijkt via FTP te gaan waar voor een account nodig is. Hoe download ik dit script??
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installing the anti virus for my system and phones
i'm a virgin customer and would like to install anti virus device on my systems and lap top
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ETHERNET
I have an ethernet connection for F-SECURE which reads "Ian ethernet". Should the connection read as this or am I connected to someone else's computer?
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Does Windows 10 update turn F-Secure IS off?
Does Windows 10 update turn F-Secure IS off? This is somewhat similar to the thread Windows 7 Action Centre Reports F-Secure is Turned Off but not exact as it only happens during updating. I have this eecPC 900 with Windows 10 home and use is maybe once a month. It is so slow that I have to start is a day early so that it…
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F-Secure SAFE for Mac: Checking for updates failed message
I have been recieving a message from F-Secure saying checking for updates failed. Cannot connect to server. I have tried manually as well but did not work. Is there a problem with F-Secure server side? Thanks in advance.
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Malware into my Smartphone android
Noble Friends, The F-Secure Safe detect the unwanted file, but it reapears every time after F-Secure Safe delete it. Information of detection at F-Secure Safe: com.vsy.ball.game@2_5.apk /storage/emulated/0/.adslib/com.vsy.ball.game@2_5.apk Android/Generica9e7d5f946!Oline Size 3622,7 KB Please, help me! E-mail: xxxx@xxx.com…
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Subscription transitions
I have some questions on renewing Internet Security. If I buy a new subscription for Internet Security, does the clock start on that day or when I install it? I assume the former is true. My current subscription started pestering me to renew more than 40 days before expiration, which was really annoying; every single day,…
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Banking Protection on false site
Hello! I use F-Secure SAFE 17.0 on my Windows 10 PRO-64 system. If i surf via EDGE to "http://winfuture.de/news/ticker/" the banking protection activate! But the site isn't a Online-banking Homepage! What can i do, that the protection don't activate automatical on this site? Thank You, René
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My Subscription
Belmar tried to sort out my problem with your product by taking over my computer but failed saying the problem was at F-Secure's end and that he would get back to me via email later that day...............nothing. I will give you one more chance to sort this problem out and if not iI will expect my money back so that I can…
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Replacing BrowsingProtection by web browser's default feature related to dangerous site blocking.
Question A: Can I replace BrowsingProtection of F-secure SAFE by the default site blocking system provided by some majour browsers? Question B: Why F-secure shows the user big alert at control window and task tray icon of F-secure SAFE when the user turnd off only BrowsingProtection, and even if the all of feature except…
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Windows 10 app / storeapp.
Hey! Im wondering if you'll bring this service to the windows store? I personally would like a win10 S device for my household but I dont want to be without the Safe, Freedome and Key manager. (on a S device, I might be able to be without the safe, but its mainly your other services i want)
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F-Secure app Required mines gone?
F-Secure app Required mines gone? How can I get it back.
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Help
My and my husband phone been hanked he get all my stuff and I get all his stuff how to stop it
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Enter another device
Trying to add another device on my f secure free safe app , you are supposed to get 5 free devices , I add another device it sends it over by email to new device , I click on link and it takes me to App Store and asks me to put password in to buy it, surely this can't be right , tried several times with same outcome…
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Wrongly Blocked Site
Hi, I have a website that I have recently developed being blocked by F-Secure. I've read all the articles on getting a site unblocked and clicked the links to log a request to review and unblock the site, but none of the links worked either. Could someone please review this site and unbloc from F-Secure - also could you…
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Will there be any problem, if i install F-Seucre SAFE on a Windows 10pro, and either Reborn Card og
Hi. will there be any problem, if i install F-Seucre PSB on a Windows 10pro, and either Reborn Card og Deep Freeze.. I regned i have to enable a virtuel drive ie. V: and then install SAFE in that drive. and only let Reborn Card og Deep Freeze on boot and C: drive. - Dokcument and maybe Profile on dreive ie D: dreive...…
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Subscription problems
I have repeatedly received messsages that my subscription is about to expire. I checked this and found that I have valid subscription until 2019. My policy, through Virginmedia, supposedly covers 5 devices. A few months ago, my partner received these messages on her phone and decided to renew independently. Now, according…
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Slow startup scan
Win10 x64 Pro, i7, 24gb RAM ,9tb HDDs After Windows start, F-Secure takes over an hour to scan my system during which time it hogs resources to a very significant extent. I can find no option to influence this behaviour. How can I retain protection without such a major interference with productivity?
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windows Encrypt
I have a new windows 8, HP. I want to encrypt a admin password for it. I wonder if I can get a free Password Manager App to create one for me. I noticed that some products of F-SECURE need to paid and expensive. I google that here is several way for me to set my windows password:…
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Bought Total in US but am getting emails in German
I bought my F-Secure Total in the US, but my emails are coming in another lanquage; German.
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Cheated
When I should renew my subscription it cost 945 SEK. If I buy a new one it cost only 849 SEK! It´s a bad way to cheat old customers. When I renew I expect to get the lowest price. It´s a bad bussines maner to try to cheat old customers. To me it´s a matter of credibility and I now has to reconsider to get an other provider.
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F-Secure BSOD crash Windows 10
Hi, The file fsgk.sys is failing driver verification at boot and gives an IRQL_NOT_LESS_OR_EQUAL Blue Screen. This is using I/O verification, Force pending I/O requests & IRP Logging enabled in driver verifier. I have reproduced this error on two PCs both running Windows 10 x64 version 1607. Is this a known issue? Thanks…
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Protection malfunction
F-secure protection malfunction keeps popping up. I need to restart my computer many times.
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Internet Security Key management
Hi, On a 3 licences key i have 2 computers associated ( A and B ) and one free . The B computer is now out of service, i'm going to buy an other one for replace it When i'll install Internet security on the new computer, i want internet security to use the licence of the broken one. I don't want internet security to use…
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Synology Surveillance Station Live View not working when F-Secure is installed
Hello, I have a current Synology NAS System used as Surveillance Station with the Synology Surveillance Station app in Version 7.2.4 or 8.0.0. The Live View is a browser plugin executable. C:\Program Files (x86)\Synology\SurveillancePlugin\1.0.0.978\SurveillancePlugin.exe It is not possible to view the live image of the…
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Problem : Redeem code not working.
Hello everyone. Sorry to post here but the expert chat and support isn't working. Here is my problem, i got a 1 year subscription via a box which instructed me to go on www.f-secure.com/totalbox , but this link exist anymore and when i try to add the redeem code, it's not working either. Does anyone know how to contact a…
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COMPUTER SPY'S
I WOULD LIKE TO KNOW WHY I GET PHONE CALLS FROPM SOMEONE THAT IS IN ANOTHER COUNTRY OR SOUNDS LIKE HE IS, CAN TELL ME WHAT I HAVE BEEN DOING ON MY COMPUTER AND THEN TRY'S TO FRIGHTEN ME TELLING ME I HAVE BEEN DOWNLOADING UPDATES FROM WINDOWS THAT HAVE VIRUSES AND MALWARE THAT WILL RUIN MY COMPUTER AND NEED TO TAKE REMOTE…
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safe
after several failed attempts to install F-secure Safe,all my lisences are gone and my computer is still unprotected