Wrong Key?
Comments
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@RGoebel wrote:Hey guys,
I got a key for my PC from Amazon, but its not working... Can someone explain me what may be the problem?
It was the original F-Secure that sold me the key so no fake... I have already paid and would be bad if I won't get my product.
Hello,
Maybe good to know what kind of 'words' are created about your license-key.
Such as "not working" with what kind of reason? And does it for F-Secure SAFE or F-Secure AV/IS?
Just as potential reasons: license-key can be expired (already activated), for another F-Secure solution (than you tried), some mistakes about input key, required specific steps for activate it.
Generic steps to fix/clarify it: direct F-Secure Support Channels (or Amazon-channel!?) as chat/phone:
https://www.f-secure.com/en/web/home_global/contact-support
Because Support Agents are certified for such investigation and handling license information (as re-check status for subscription key or so).
Thanks!