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A silly bug in the installer of F-Secure Safe via Telia
When installing F-Secure Safe via the Telia side to the F-Secure-Safe page - it is detected correctly that McAfee Total-Protection is already installed - The question of whether McAfee should be removed, is answered yes - After that the following error occurs: - a continuous print command is triggered, which prints out a…
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License
Bought a license for three PCs - why can't i use one for my tablet?
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F-Secure SAFE for Mac Browsing Protection broken for Firefox v57 (Quantum)
F-Secure SAFE version 17.1 (16230) for macOS Sierra (10.12.6) Browsing Protection extension for Firefox is broken in latest Firefox v57 a.k.a. "Quantum". It does not fulfill the new Firefox addon requirements and therefore it is marked as "legacy extension" and disabled by Firefox. Versions of "Firefox Quantum" have been…
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deleting virus
just done a full computer scan and found 12 harmful itemsbut they have not been removed only skipped can anyone tell me why?
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How to remove my F-secure account
Please tell me how to remove my account details have already uninstalled the app
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Malwarebytes does nothave web protection after the new F-secure update. Malwarebytes is of no help
My Malwarebytes does not have web protection after the new version of F-secure was introduced. I have contacted Malwarebytes and they were clueless. The suggested I have all the versions of Malwarebytes excluded from the F-Secure scans, but not quite sure how to do that. I went into the settings and attempted to have the…
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F-Secure Deep Guard blocks PES 2018 online play
Hi! I had a problem for weeks as Pro Evolution Soccer 2018 suddenly stopped working online and displayed only error messages. I tried to solve it with Konami support work few weeks but we got nowhere. But now I just saw the solution posted on Steam PES 2018 discussion forum: the solution is to include PES2018.exe into…
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F-secure fails to update
Hi, For some reason I cannot update F-secure safe. The subscription is valid and working on tablets etc. When I open action center I get only a blank window. Common settings window does not look right. It does not have F-secure logo and none of the links does anything. The F-secure loge in task bar is black. 2017-11-13…
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subscription warning on new device!
F-Secure continues to tell me to upgrade subscription. My device is secured as part of a group of devices - is that not so. The subscription should be renewed annually. Will there be any changes to this procedure??
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Ancestry reated as Internet banking?
Hi today I got some odd problems while using Ancestry in my genealogical research. When I have Ancestry active I cannot use google as I want. A lot of pages are blocked due to "banking session". Even after turning banking protection off. I have also tried to empty cache and restarting myc computer. I have scanned my…
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PROBLEM renewing SAFE which has expired on to iPad (virgin media renewal)
Just realised my F-Secure had expired and tried to renew by hitting renew now &continue but it just keeps taking me through to blank white screen with a message bar across the top saying it was F-Secure on the left hand side of the screen and shopping cart on the right side but nothing then happens. It won’t open shopping…
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F Secure Safe on Mac High Sierra - real time scanning issue
Hi all I've just installed F-Secure on my mac and am being told I have 'real time scanning' issues. I head to preferences, unlock the preference menu to enable changes, and tick the 'real time scanning' radio button. As soon as I navigate away from the screen the box unticks itself. Does anyone have any clue on how to get…
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Tally application release 6.2 gets crashed
Tally.ERP 9 is an ERP application provided by Tally Solutions Pvt Ltd (www.tallysolutions.com). We are spread across 100 + countries with 11 million customer base. Recently we have released Tally.exe with version 6.2, from then when we try to open application Fsecure crashes with the error as shown. On the first execution,…
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F-Secure: How to download the manuals? Wie kann ich die aktuellen Handbücher runterladen?
Ich habe gerade mein F-Secure für weitere 3 jahre aktualisiert. Mein Handbuch im PDF-Format ist noch von 2015. Wie kann ich das aktuelle herunterladen? Danke für Hilfe Jochen
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F-Secure Host Process
On my PC running Windows Vista and F-Secure Internet Security I sometimes get a message that the F-Secure Host Process has been stopped. Is this anything to worry about (and in that case, what should I do)? After this occured I checked the status of F-Secure and it says that the computer is protected. Tried to reach…
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Browser extension Chrome on MAC
Hi, When i try to install the browser extension on chrome for mac i got the message page not found. I cant install the extension as it is also not findable in de chrome web store. Is there another way to insall it? Greetz Martin
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Difference licence Attach
I have a question about what is the difference between an Attach licence and an regular(Full)? I´ve bought recently a Internet Security licence what I taught was a full licence,but what I than discovered was that I got an Attach licence. Can I install an attach licence on my computer,even if my computer is not brand new?…
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How do I remove annoying Pop up Invite
I continually have a pop up advert inviting me to renew my F-Secure Licence that I do not require. How do I remove it
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F Secure does not show when i log in to online banking
F Secure does not show when i log in to online banking
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FSecure.Ink - banking protection
My home system worked perfectly well offering the banking protection whenever I went onto my bank website. The Green line edged banner showing until I closed it on completion. Now it appears to have disappeared? When I go onto a bank website, there is nothing....its just like opening any other website. My FSecure Security…
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Blocked site
I am trying to access a political parties website but try as I may it's blocked and will not let me in even though I click "Allow Website. The party is a recognised, legal and responsible body with representatives in the UK and EU parliaments plus local UK town and county councils. F-Secure have no right to block. I expect…
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Key not working
got a message from F-secure that is was time to refresh my anti-virus so i got a new key but when i try to enter it it says check if its correct, i got a pdf and the payment went through but i did not get a email. i would need help to resovle this problem...
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Does your app not work on Android's as I have an android phone?
English United kingdom not USA and do you say that F-Secure does not work on Android phones? according to the booklet we received we are entitled to your app for one year which would be now about 10months now if we can get it on my Android phone!?!???
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Update failed
Any ideas why updates are not installing on Windows 10, 2017-08-08 11:00:46.430 [1084.1324] I: *** LOGGING STARTED *** (UTC+3:00, session: 0x0) 2017-08-08 11:01:30.393 [1084.1324] I: Connecting to http://guts2.sp.f-secure.com 2017-08-08 11:01:30.397 [1084.1684] I: Installation of 'F-Secure Ultralight Updater Update…
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Bug report Safe for Mac: Issues with Boxcryptor
Hi, Using F-Secure Safe for Mac (17.1) and Boxcryptor for encrypting/decrypting files on my Mac. Boxcryptor acts as a virtual drive integrated in Finder. Unfortunately with real-time scanning "On" Boxcryptor slows down and freezes while browsing files. I am asuming a compatibility issue with F-Secure Safe real-time…
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Harmful Items Found --- But Not Cleaned
Hi Everyone, I am a relative newcomer to F-Secure Anti-virus and, having just run a Full manual scan, was a bit surprised when, on receiving a message that Four Harmful Files had been found, (a) there appeared to be no way of quaranting them, and (b) when I chose the only option available, I received a message telling me…
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Browsing Protection slows down Firefox after updating the browser to 56.0.2 version
Hello, I've been exeperiencing problems with Firefox when F-Secure Browsing protection is enabled after Firefox updated to the newest version (56.0.2). The browser opens slowly, frequently becomes unresponsive and eats up to 90% of memory (from the 8 GB RAM total). When I disable the F-Secure extension and launch the…
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F-Secure SAFE does not disable Windows Defender
Hello all! I'n running Windows 10 1703. I noticed that my computer completely froze at some points. When I looked in the control panel, I saw both F-Secure SAFE and Windows Defender were enabled at the same time! Apparently, Windows Defender does not recognize F-Secure SAFE sometimes (and Windows Defender enables the…
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Opening / Start screen F-Secure Safe pops up every time on startup Macbook
After the last update of F-Secure Safe the opening screen of F-Secure Safe is shown on my Macbook. How can I prefend this? (System preferences>User and Groups>Login>f-Secure Safe: hide is activated but no success).
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Harmful web site http://www.youtube.com/ blocked
Yesterday the computer using F-Secure SAFE blocked www.youtube.com Today the computers using F-Secure Internet Security blocked www.youtube.com I tried to ping www.youtube.com to see if it was DNS hijack, the IP belongs to Google. I used Google Chrome and type m.youtube.com which I bypassed the block. But I cannot bypass…
