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ID protection app is crashing when opening iOS
Me and my family members have all ID protection app installed in our iPhones. Since last week the app keeps on crashing every time we try to open it. I managed to get it recovered by uninstalling and syncing back from another device. However this will not work from my wife and kids because they don't have the ID protection…
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App no longer working on iPad Pro
After returning from vacation, I find the app crashes as soon as the touch ID is recognised. Is this a known problem? John
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Subscription activation
So, I am probably just stupid or something? What is the Subscription Number, considering that NONE of the numbers provided are accepted, despite having successfully completed the frikkin bank transaction. I actually had to create an ENTIRELY NEW account to even RENEW my subscription??? WTF, there is no Support customer…
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OneDrive Sync issues
The following error message appears in the task bar in windows 11. OneDrive – Personal Sync issues F-Secure ID PROTECTION. Ink No access permissions to the item. It appears that you do not have access permissions to the item. Ensure that you have the right permissions to allow the item to sync. Could you please help me…
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Is there any way to migrate from KEY to ID protection?
Now that I have a new phone I decided it would be good to upgrade to ID protection and get premium. I tried to follow the instructions at "How do I move from KEY to ID PROTECTION on mobile devices?" but have been dismayed to find that no sync code is generated in the KEY client. Searching through old forum threads leads me…
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Is it possible to insert multiple web addresses under one username and password?
Hi! Is it possible to insert multiple web addresses in ID PROTECTION under a one username and password (U&P)? I have a situation where a company has many different services and it uses the same U&P on them. I would need ID PROTECTION to auto-fill the U&P, but at the moment I would need to have many entries for the same U&P…
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Login pages not open password pank
When trying login some web page, I get the fingerprint scan to open id pank. Unfortunately after scanning fingerprint succesfully, bank does not open, and asks again fingerprint. Endless loop.. However when I open idprotection app, then fingerprint works and password pank opens
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F-Secure ID Protection doesn't work on M1 Pro
Hey, I just got myself a M1 Pro MacBook Pro 14 inch and when I open the ID Protection app, after the startup screen ("Start using ID PROTECTION"), nothing happens, it's just blank. I have tried reinstalling the app, but that did not help. The same happened on macOS Monterey. Now I'm on MacOS Ventura 13.1.
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Activating ID protection
I have difficulties to activate the ID protection for my macs (macbook pro (Ventura IOS) and macbook air (Monterey IOS)). After I click Subscription -> Activate -> it takes me to a white screen that is in the print screen. There is no place to put activation codes or anything else. This is just a blank screen. I have no…
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ID PROTECTION reinstall issues
Hi, I haven't really used this part of my F-Secure protection package but today thought I would start. It prompted me for a Master password and after a couple of failed attempts, I realized that whatever I set it as originally, I'd forgotten. I went to the Support webpages and located the instructions on how to proceed. I…
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F-Secure ends support for Windows 7 on August 14, 2023
Hello F-Secure users, How are y'all doing? I hope y'all are in good health and stay safe in this digital world. F-Secure will stop supporting Windows 7 as the operating system on August 14, 2023, since Microsoft ended it on January 14, 2020. After the support ends, we cannot guarantee the safety of the machine even if…
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id-protection(latest),windows,notification field
id-protection(latest),windows.The notification field cannot be defined as "hidden" in valt item view.Ok in the mobile app(android)
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ID Protection won't import recovery code
I installed ID Protection update (I think) and after that I can't start ID Protection because when I try to upload recovery code picture application does nothing. Before update I just started IDP with recovery code QR-code picture and it did encrypt the code and showed it. After update window stays the same. I can browse…
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ID Protection
Can no longer connect (iPadOS) All other apps that require an internet connection work
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Android 12 & iPadOS 16 reject Masterpassword!
what is this? unfortunately I deinstalled my android version - thought I'd just make a new connection through my PC... Masterpassword was never changed and I also have the QR Images. The word is correct, but on the to named devices it won't be accepted! Please help!!
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2 different vaults for 1 user
For 1 user, is it possible to access 2 different vaults via a unique IDP installation ? 🤔
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On a single desktop, 2 users want to access 2 different vaults
On a single desktop, there are 2 users. Each of them wish to reach a personal vault. How is it possible ?
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No licence on log into ID protect hence no log in
My daughter can not log into ID protect she keeps getting no licence message with a red X. although I have another two licences left I have sent her an invitation she deleted her previous f secure app re downloaded them signed in to f secure safe ok but when she tries to sign to ID protect she gets the same message no…
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F-Secure iFrame where it doesn't belong
I am using for a few days now, and I experience the very annoying effect, that on WordPress it puts its iframe in EVERY input field (see attached file) As it is my job to edit WordPress sites, it is quite unhandy to delete that iframe several times a minute. When I work with the theme builder Avada the F-Secure iframe even…
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Browser passwords
Sorry for inappropriate username, too many problems with IT this morning. How to install password protection for the browser, I have Edge
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Updating existing password
About autofill: when a existing password is updated, password manager add on for Chrome does not update it. This browser extension work automatically or we must manage any time manually any changing?
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automatic password fill online banking
After the sidebar is displayed on the bank's page to enter the login data, neither the login name nor the password is filled in by F-Secure ID Protection. It works for all other websites. Operating system is windows 11
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Removing the application from a MacBook Pro
I need to reinstall the application on my MacBook Pro because it is not accepting sync codes from any of my other devices. I am on MacOS Monterey 12.6.1 I have tried the following to no avail: Re-installing after removing by sending the app icon to the Trash and emptying the Trash Re-installing after using the…
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Password clipboard timeout
On F-secure key the copied passwords would expire after 2 minutes. Is this feature supposed to not be available anymore?
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What to do if f secure id protection does not recognise the recovery code?
I have forgotten my masterpassword, but the restoration code does not work: what to do if f secure id protection does not recognise this recovery code?
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Feedback: ID Protection renewal not working - and a word about the renewal reminder emails
So the first issue is, I'm unable to renew my subscription for ID Protection, the button on the reminder is not working due to a javascript error Second: The renewal reminder emails seem a bit suspicious, I'm still not sure if it's a phising email or a real email. The reminder sender is: (F-Secure…
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Kann ich eine software mit Anmeldung und passwort mit ID-schutz verbinden
Ich benutze auf meinem Laptop einige Software, bei denen ich mich mit Benutzerdaten und Passwort anmelden muss. kann ich dafür ID-Schutz verwenden? wie stellt man das ein?
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Possible to import database?
I'm looking into alternative security software (I currently use BitDefender Total Security). Within that product, I have a 'password wallet'. I can export it as a .db file. If I chose to go with F-Secure Total, would I be able to import that exported file into F-Secure ID Protection?
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Annoying.
At least 4 or 5 times a day I get emails from f secure id protection saying new device login when in fact its the same device, i sometimes cannot sign back in because it's saying my subscription has ended when in fact i have well over a year left since latest update f secure has become so frustrating, I'm spending more…
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How to backup the ID Protection password database ?
I am actually testing the ID Total. With my old password App Keepass2 there is a file that i can backup for desaster recovery. With ID Protection there is no information, where the passwords are saved. So if the passwords are not synchronized, the passwords are lost ?? Is there only the possibility to export the passwords…
