ID PROTECTION reinstall issues
Hi, I haven't really used this part of my F-Secure protection package but today thought I would start. It prompted me for a Master password and after a couple of failed attempts, I realized that whatever I set it as originally, I'd forgotten.
I went to the Support webpages and located the instructions on how to proceed. I have a MacBook Pro running the latest release of Ventura 13.0.1. After following the instructions to remove the app and data using the Terminal commands, I downloaded the app from the website and ran it.
It's reinstalled but after the initial screen which says Start Using ID PROTECTION, I get nowhere. I click on that button and am taken to a screen with the word Activate above a white rectangle. Briefly an animated circle appears in the middle of the rectangle. When it disappears, nothing happens. So I'm unable to activate the reinstalled ID PROTECTION application.