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ID protection in android 11
Installed ID protection to my new android 11 phone, Passwords sync fine but monitoring says unable to connect. How can I fix that?
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Major problems with ID PROTECTION
hi, Ever since the latest update of ID PROTECTION one of my computers can't seem run anything related to ID PROTECTION, this includes the main application, but also the uninstallation-file, so my first thought when this problem occured was to restart the computer then uninstall the program, but when i execute the uninstall…
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Issues with IDP after update
This discussion was created from comments split from: Announcement: New version of ID PROTECTION 5.4.0 for Android & iOS.
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Chrome extension stopped working
F-secure ID Protection chrome extension stopped working after last ID protection update. Any solutions to this? I don't want to copy/paste all passwords by hand. I reinstalled chrome extension and re-authorized it but it didn't help.
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Download older version of F-secure ID protection
Hi, is there any possibility to download the last update of ID protection, aka. downgrade to the last version, since the autofill function isn't working on the latest version?
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ID PROTECTION Release announcements
We are happy to announce that new version of ID PROTECTION 5.6.0 for iOS has been released. The release is available for new installations immediately and any existing installation should get upgraded during next week. Release notes: General bug fixes and improvements. Best regards ID PROTECTION mobile team
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Android (9) ID Protection not capable of landscape mode ?
Hello, on my Android 9 device I could not use IDP in landscape mode. Is it meant to be only used in portrait mode ? Regards PatchPanel
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Win10 PC: Migration from KEY to ID Protection
Hello, after migrating from KEY to IDP (Win10 PC) there is still an entry in Programs and Features called "F-Secure Key: User Data". Is this still needed by IDP or could it be safely removed ? Regards PatchPanel
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Issue with Outlook.com domain email addresses?
Hi, I have a hotmail.com email address which I have signed up to ID PROTECTION with. I am not receiving any emails from F-Secure (neither the free email report or the confirmation email to verify I own the email address to show me the breach data within the app.) Has anybody else experienced this at all? Outlook help pages…
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How do I block ID Protection splash screen?
This discussion was created from comments split from: Announcement: New version of ID PROTECTION 5.4.0 for Android & iOS.
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Question - ID Protection and offline backup (iOS)
Hi, If I have a use case where ID Protection (licensed) is used only on one handset (iOS device), how does the backup then work? When I have encrypted backup of the iOS device, made with iTunes on local Windows PC, is also the ID protection database with passwords recovered if I restore the handset from that local,…
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F-Secure ID PROTECTION v. 5 availability
Just wondering about F-Secure ID PROTECTION v. 5 Normally F-Secure products either notify you that there is and update available or just update. Apparently F-Secure ID PROTECTION v. 4.9 does not do that. There is v. 5 available, but I did not get any indication of that until I did a new install. Is that me only or for…
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KEY No Longer Syncs Passwords Across Devices
This discussion was created from comments split from: Key No Longer Syncs Passwords Across Devices.
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How do I see my passwords in password name order?
Hi. I've recently upgraded from F-Secure KEY to ID Protection (6th January 2021). I'm running ID Protection on a Windows 10 laptop with Edge Version 87.0.664.75 (Official build) (64-bit). What I notice is that most but not all of my passwords appear in alphanumeric order. For example, I'm seeing passwords "A1", "B1", "C1"…
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password analysis
Updated ID Protection to version (5.00.11411.0) on desktop pc and has problem that ID Protection close when click on password analysis. Anyone have the same problem?
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IOS 12.X.X no ID Protetion download on IPAD AIR
Dear F-Secure team, My IPAD AIR is fully up to date with IOS software (as SW update is on) and shows SW version 12.4.9. For download of ID-protection it is showing need IOS SW 13 to be able to download. Can you be of help ore will there be a work around / SW update from you to overcome this? Many thanks and regards, Wim
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Backups?
Is there a way to backup the macOS files containing my ID PROTECTION passwords? I understand it is synchronizing across my devices, but I also make backups to external media for disaster recovery. Exporting to plain text has some risk - would have to trust the file system encryption, unlock everything at once. Is it…
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ID Protection Won't Sync New Gmail Password
Once again, this application will not sync a new gmail password. This happened when the application was called Key and now this new iteration. Here's the system information: Property Value BlobRevision: 1224076 CreationDate: 12/19/2020 11:21 AM CreditCardCount: 0 DeletedEntryCount: 4 LastSync: 12/27/2020 3:03 PM…
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Problem installing/setting up ID Protection
The installation is corrupted. During install of ID Protection and set the master password I am asked to save the recovery code. At that point ID Protection crashes. The Licence is used. When I start the Program, it shows me the first setup again. I can not get behiund the point where I should save the recovery code. Any…
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How can I import my passwords from google chrome?
I tried exporting them to a .csv file but that didn't work, hope I don't have to enter them all manually.
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Login into ID Protection failed
I installed new ID Protection to my MacBook. Login failed because system didn't accept my F-Secure password fighter ID Protection password. It asked only QR-code what I don't have because I am new user in that machine. What should I do? Tero Liukas xxxxxx@xxxxx.xxx EDIT: PII
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No credential options available on any login form
Recently the Firefox Browser Extension stopped working properly: When I try to auto-fill my login credential, the extension only displays a grey blank box instead of a list of available credentials. This happens on all sites I try to log in to even though they all previously worked fine. I've repaired ID PROTECTION…
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Monitoring
How to remove address added by mistake?
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Announcement: New version of ID PROTECTION 5.4.0 for Android & iOS
We are happy to announce that new version of ID PROTECTION 5.4.0 for Android & iOS has been released. The release is available for new installations immediately and any existing installation should get upgraded during next 2 weeks on Android devices and during next week on iOS devices. Release notes: Tutorial shown during…
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Does autofill work with iOS?
Does autofill work with iOS? Also preferably using the fingerprint sensor? I'm looking to create an idiot-proof setup for my elderly parents. Jon
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ONLY want F-Secure ID NOT the entire package
I use the F-Secure Key Password manager. After having my subscription be auto-renewed on my phone, I find I can't sync to my computer and digging around leads me to find I cannot use that on my PC anymore, I must have F-Secure ID. Fine. I must have an account. Fine, sign up for that. However, attempting to install JUST the…
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ID protection shows never used password
Just installed ID Protection, two E-Mail accounts added. One Account shows serios danger, when I see the Password in Clear „Eye“, a password is shown, I definitly NEVER used. (Blume123). Can I ignore this?
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Running ID PROTECT on UBUNTU
I can confirm that ID Protect runs well on Ubuntu 20.04 (Focal Fossa) under wine (5.0-3ubuntu1). You need to install wine first via the software centre (you may want to check the path that ID Protect will installs to within wine to meet you preferences), then simply download the windows 64 *.exe file from F-Secure and then…
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ID Protection - Delete Imported Data
Good afternoon, I have attempted to import all my passwords from Microsoft Edge, it has corrupted all the data and added it all into the wrong fields. This means that i have 2000+ Passwords that i either have to manually delete or im hoping someone can point me at a better solution here.
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How to transfer PW data from F-Secure Key to ID Protection?
Hi, I have F-Secure Total for up to three units but have not upgraded to include ID Protection yet. However, I have F-Secure Key installed on my work mobile (fingerprint PW), and I now have to change phone. How do I best transfer the PW data in F-Secure Key to the new phone and to the other units that will have ID…
