F-Secure ID Protection doesn't work on M1 Pro

potatofin

Hey, I just got myself a M1 Pro MacBook Pro 14 inch and when I open the ID Protection app, after the startup screen ("Start using ID PROTECTION"), nothing happens, it's just blank. I have tried reinstalling the app, but that did not help.

The same happened on macOS Monterey. Now I'm on MacOS Ventura 13.1.

Firmy

Hello @potatofin @SaIng

We have fixed the issue. Kindly reinstall F-Secure ID PROTECTION on your Mac and let us know the outcome.

Thank you and have a good day.

SaIng

Hi, have the same problem working on the lates Mac OS Ventura. Any solution yet?

Firmy

Hello @potatofin @SaIng

I believe your post is the same as this Activating ID protection — F-Secure Community

Our R&D is committed in investigating this issue. Once we have received more information from them, I will let you know.

Thank you and Happy New Year.