F-Secure ID Protection doesn't work on M1 Pro

potatofin
potatofin Posts: 1 New Member

Hey, I just got myself a M1 Pro MacBook Pro 14 inch and when I open the ID Protection app, after the startup screen ("Start using ID PROTECTION"), nothing happens, it's just blank. I have tried reinstalling the app, but that did not help.

The same happened on macOS Monterey. Now I'm on MacOS Ventura 13.1.

Accepted Answer

  • Firmy
    Firmy Posts: 1,608 Community Manager
    Answer ✓

    Hello @potatofin @SaIng

    We have fixed the issue. Kindly reinstall F-Secure ID PROTECTION on your Mac and let us know the outcome.

    Thank you and have a good day.

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