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Search does not work Mac
My ID Protection password search does not work.
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How do I migrate my passwords from KEY to ID Protection?
This discussion was created from comments split from: KEY Free version and ID Protection.
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How to get Password Manager to work.
Hi. I have installed the ID-Protection on my laptop. My three E-mail addresses are inserted and are been checked. When I open my Chrome the Password Manager Icon is presented but when I click on the Icon the answer is "The manager. appen is closed". I havened find the procedure to open the Password Manager. I thought that…
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When ever I try to use the monotoring feature on the Windows app
When ever I try to use the monotoring feature on the Windows app it bugs out to a browser that requires a login.
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email not recieved from fsecure
Hello all, I try to monitoring my 2 emails address for one it is ok, but for the other I have this message Your information was detected in a data breach. Please follow the instructions in the confirmation email we sent you. to know the details of the compromised information But I don't get an email. thanks for your help
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Password Key sync code not visible in the app
Hi, I would appreciate your help on following: my family has been using Key free-version as pwd repository, each one individually. We are now in the process of migrating to ID protection. We have all created user id's for the ID protection, and the installed the app in our mobile phones. With some all hickups all good so…
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Application wont start on Mac
So... got the application installed yet the app wont start. Will appear in the sidebar briefly but fails to start. How to proceed?
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Buying ID Protection seems to be impossible
I tried to upgrade my existing KEY license to ID Protection. ID Protection asks me to either create a new F-Secure account or login with the existing one. I have existing account and tried to login. Once provided uid/pw then the next screen is error message saying "Subscription expired" and there is nothing I can do. I…
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Switching licenses / Buying a new license
I have id protection provided by my employer and have several passwords stored there, incl. personal passwords. Now I'd like to buy my own ID protection license for my personal devices. Can I switch licenses in the app without losing already stored passwords?
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ID Protection and Macbook Touch ID log in
This discussion was created from comments split from: id Protection and Macbook Touch ID log in.
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id Protection and Macbook Touch ID log in
Is it possible to use Macbook Touch ID to log in to my id Protection? This would improve the user experience significantly as I would not have to enter the password every time I want to access my vault.
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Android Key to ID protection question
Hello My android F-Secure KEY application has been nagging me to transfer to F-Secure ID PROTECTION. I have created a my f-secure account as per instructions and installed the new applications and successfully synced my passwords. Everything seems fine and I've now deleted the old key application. However, upon clicking…
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Remove subscription
How can l remove F-secure subscription. I just want to delete everything. Please help
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How do I remove an entry in the "Monitoring" section
I have an entry in the monitoring section and have taken appropriate action - how do I delete that particular entry so that it doesn't show again?
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I need to import my passwords and not enter 100 or so passwords manually.
I had regularly backed up my Dashline passwords in the default .dash and .csv format as well as other formats for viewing in Excel and Libre Office (.xls, .xlsm, .ods) none of these formats works. I have the files titles also saved as "Dashline" "DashlineExport" DashlineSaves" and then more specific titles for my use but…
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ID protection on multiple devices
Hello, I have F-secure total subscription and I've been using F-secure Key earlier. Now I finally decided to move to ID-protection and for some reason I can't find how to get it working without separate license for every different machine. Everytime I sync ID protection I need to log in and it takes one license from the…
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Moving from Key to ID-Protection requires more licenses for more devices?
Hey! I have a Total subscription with 3 Safe/VPN/Key licenses. So far me and my partner have both had Key Installed on 2 computers and our phones and we've been able to sync our own passwords between our own 3 devices without issues. Now, when trying to update to ID-protection on my phone, after the login the app keeps…
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Will F-Secure every update ID Protection to include old features?
As it sits now, I loath ID Protection. I'm in the process of manually copying every password to another password protector. The new ID protection program has passwords in multi colors like a rainbow which is annoying. I can no longer copy words from 'Notes', like my account number for my gas company website or the secret…
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How to switch off fingerprint ID
My phone's Fingerprint recognition isn't very accurate, & I want to switch it off an input the master password instead
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id window does not open
This problem has happened twice now, so I'll make this article about this. ID stops opening a window, opens the "header" in the taskbar but window does not open. So cannot enter my master password. Reinstallation fixes this. I have used ID protection for 90 days now and this is second time. Any ideas?
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Exporting Passwords in Readable Format
I have tied exporting passwords from ID protection on my mac. I get a .fsk file that when opened as rtf reds like a long uninterrupted string of text. Is there any way to export or convert the expected tsk file into something more readable like .csv?
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Subscription out-of-date?
I just changed from F-Secure Key to ID Protection. I installed ID Protection to my phone and computer. In ID Protection in the computer there is a notice that syncronisation is not in use because the subscription is out of date and I should update my subscription. But there is also a notice that the trial period of ID…
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Uninstall ID protection in Mac to get new password syncronised
I found this below instruction to delete old password in Mac, however I was helped by support staff with unistall tool which did not help in problem in question field. Now I wish to know if uninstall tool should remove old password as well? Anyway my Mac does not accept new password used in other devices even it recognises…
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Missing vault items in Windows, never get synced
I've been using F-Secure Key for a while. After being forced to migrate to F-Secure ID protection, I upgraded the app in my mobile phone (Samsung A71 / Android 10) and besides the process is somewhat hard to understand at some points, I succeeded having all may passwords migrated to the new app. Then I faced migration in…
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Refund for F-Secure ID PROTECTION
Today I bought ID PROTECTION by mistake, I will never use it, and it's expensive, so I want a refund. any help?
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Key to ID protection
I have a notice that my subscription is over??? My subscription to KEY is valid until December 2021. I did not ask this transfer from Key to ID protection and to tell you the truth that I really really dislike this ID-protection. Please transfer my KEY subscription to id-protection also please loose the floating message to…
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Unable to activate ID Protection while upgrading from F-Secure Key thus my PC setting is now screwed
Trying to do as instructed on page 'How do I move from KEY to ID PROTECTION on desktop devices?' End result - ID protection shows error (id_prot_fail.jpg) Going to account page only shows some old SAFE expiry, nothing that I could use or activate or whatever for ID protection Where on earth can I activate the product i.e.…
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Macbook Touch ID log in
This discussion was created from comments split from: id Protection and Macbook Touch ID log in.
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Biometric and PIV access on PC and Mac
Hi, Is there a way or a feature where biometric access using Windows Hello or FaceID or maybe even a PIV like Yubico could be possible as an alternative to entering the Master password?
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Wrong master password
This discussion was created from comments split from: Error Assertion failed since last update March 2021.
