-
Mac, ID Protection and F2 - how to remove that shortcut?
Hi, In mac it seems that ID Protection is defining the F2 key to trigger display selection menu on login informations stored in vault. As I am used to have another shortcut defined to F2, I would like to remove ID Protection from the F2, but do not find a way to do that. So, how can I free my Mac's F2 from the ID…
-
How do I extend my ID Protection subscription from five devices to ten?
I couldn't figure this out. My F-Secure account let's me renew what I have. If I try to buy ten subscriptions from F-Secure site it wants me to sign in to My F-Secure account ... BR Pekka
-
Why does ID Protection show up mulitple times in the dock in MacOS, unlike any other mac app?
I'm running MacOS 12.0.1. I keep ID Protection in the dock, with a bunch of other apps. The doc also has a special section that shows the three apps you've most recently used. Why does ID Protection show up there too, three times, in addition to the "pinned" icon in the main part of the doc? No other app does this. I think…
-
ID PROTECTION does not open in HUAWEI Phone
Hello, ID PROTECTION just stopped working in my HUAWEI mate 20 pro phone last week. I have been reinstalling it, no help. When opening the app, it will just show attached screen. Is there any way to access my passwords?
-
ID PROTECTION does not recognise renewed subscription
A few days ago, I renewed my F-Secure TOTAL subscription, including ID Protection that I have in 3 devices: my phone, a Windows 10 laptop and Windows 10 tabletop computer. The problem is that in the Win 10 computers, ID PROTECTION does not recognise the renewed subscription, even though SAFE and FREEDOME do. I have not…
-
ID PROTECTION keep asking Master Password used in another device
This discussion was created from comments split from: ID PROTECTION keep asking master password used in another device.
-
ID Protection password files not synching between iPads and iPhones after ios15 upgrade?
Have found I can no longer even manually force a sync of password files between IPad Pros and iPhones after the upgrade to IOS. 15 - whereas an upgraded latest-version Mac can pass a one-way transfer of password data changes to all these devices, but not receive any changes from them either.. Does anyone else have the same…
-
Id Protection with Safari
SAfari 15.1 Password manager 5.0.43 I try to copy the autorisation code but password manager says that code is incorrect Please note that IFD protection proposes me only extension for firefox and chrome
-
syncing to ios does not work
some of the items do not sync to iphone. Is there limit for vault size? It feels like latest items added with Windows Desktop do not sync to ios app. I have removed and reinstalled the ios app.
-
I have bought F SECURE total, and cannot get reactivate ID protection . What am I doing wrong?!
I have bought FSecure total, but my ID app doesn’t recognise it, and keeps asking me to resubscribe - very frustrating!
-
Login issues
Hi. Every time I restart my PC and open ID protection, I'm logged out. I'm told to login again , so I do that. Then I'm getting email about new login found from the new device and unknown location. I'm told I have to free the license and register new device. So I'm freeing the license from the same PC every time and adding…
-
Search does not work Mac
My ID Protection password search does not work.
-
How do I migrate my passwords from KEY to ID Protection?
This discussion was created from comments split from: KEY Free version and ID Protection.
-
How to get Password Manager to work.
Hi. I have installed the ID-Protection on my laptop. My three E-mail addresses are inserted and are been checked. When I open my Chrome the Password Manager Icon is presented but when I click on the Icon the answer is "The manager. appen is closed". I havened find the procedure to open the Password Manager. I thought that…
-
When ever I try to use the monotoring feature on the Windows app
When ever I try to use the monotoring feature on the Windows app it bugs out to a browser that requires a login.
-
email not recieved from fsecure
Hello all, I try to monitoring my 2 emails address for one it is ok, but for the other I have this message Your information was detected in a data breach. Please follow the instructions in the confirmation email we sent you. to know the details of the compromised information But I don't get an email. thanks for your help
-
Password Key sync code not visible in the app
Hi, I would appreciate your help on following: my family has been using Key free-version as pwd repository, each one individually. We are now in the process of migrating to ID protection. We have all created user id's for the ID protection, and the installed the app in our mobile phones. With some all hickups all good so…
-
Application wont start on Mac
So... got the application installed yet the app wont start. Will appear in the sidebar briefly but fails to start. How to proceed?
-
Buying ID Protection seems to be impossible
I tried to upgrade my existing KEY license to ID Protection. ID Protection asks me to either create a new F-Secure account or login with the existing one. I have existing account and tried to login. Once provided uid/pw then the next screen is error message saying "Subscription expired" and there is nothing I can do. I…
-
Switching licenses / Buying a new license
I have id protection provided by my employer and have several passwords stored there, incl. personal passwords. Now I'd like to buy my own ID protection license for my personal devices. Can I switch licenses in the app without losing already stored passwords?
-
ID Protection and Macbook Touch ID log in
This discussion was created from comments split from: id Protection and Macbook Touch ID log in.
-
id Protection and Macbook Touch ID log in
Is it possible to use Macbook Touch ID to log in to my id Protection? This would improve the user experience significantly as I would not have to enter the password every time I want to access my vault.
-
Android Key to ID protection question
Hello My android F-Secure KEY application has been nagging me to transfer to F-Secure ID PROTECTION. I have created a my f-secure account as per instructions and installed the new applications and successfully synced my passwords. Everything seems fine and I've now deleted the old key application. However, upon clicking…
-
Remove subscription
How can l remove F-secure subscription. I just want to delete everything. Please help
-
How do I remove an entry in the "Monitoring" section
I have an entry in the monitoring section and have taken appropriate action - how do I delete that particular entry so that it doesn't show again?
-
I need to import my passwords and not enter 100 or so passwords manually.
I had regularly backed up my Dashline passwords in the default .dash and .csv format as well as other formats for viewing in Excel and Libre Office (.xls, .xlsm, .ods) none of these formats works. I have the files titles also saved as "Dashline" "DashlineExport" DashlineSaves" and then more specific titles for my use but…
-
ID protection on multiple devices
Hello, I have F-secure total subscription and I've been using F-secure Key earlier. Now I finally decided to move to ID-protection and for some reason I can't find how to get it working without separate license for every different machine. Everytime I sync ID protection I need to log in and it takes one license from the…
-
Moving from Key to ID-Protection requires more licenses for more devices?
Hey! I have a Total subscription with 3 Safe/VPN/Key licenses. So far me and my partner have both had Key Installed on 2 computers and our phones and we've been able to sync our own passwords between our own 3 devices without issues. Now, when trying to update to ID-protection on my phone, after the login the app keeps…
-
Will F-Secure every update ID Protection to include old features?
As it sits now, I loath ID Protection. I'm in the process of manually copying every password to another password protector. The new ID protection program has passwords in multi colors like a rainbow which is annoying. I can no longer copy words from 'Notes', like my account number for my gas company website or the secret…
-
How to switch off fingerprint ID
My phone's Fingerprint recognition isn't very accurate, & I want to switch it off an input the master password instead
