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Call or Chat
If you have a problem with the software and need support there is this forum, the help and faq files or the "Call or Chat" option, great stuff but what if a user can't find the answer they are looking for and are deaf and dumb! The "Call or Chat" option is a fat lot of use in those circumstances? The "Contact" link at the…
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i am being told l am not protected why?
i am being told l am not protected why?
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Deleting my account
I want to delete my account as I have 6 days left till I have to pay and I don't want to . On the app and online you don't have a choice whether you want to delete your account and I'm fed up of all the 354 emails that I have from it so could you please delete my account
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F-Secure for smart TV
-I recently bought a Samsung UE55MU7070 and was wondering if there is an antivirus product for it? Thanks.
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F-secure total
I hope I´m not posting in the wrong forum post. I wan´t too know how more about F-secure Total. I personaly don´t know nothing about this software.However I´ve had prewiosly a Safe licence (1Year) and this one have already experied.So what I wan´t to know is how much does a Safe licence disparts from a Total licence? I´ve…
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estensioni
l'estensione del browser non è istallata ho non è attiva ,vado a controllare e questa e spuntata cosa si può fare
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F-secure lost on my computer
Can someone help me to reinstall F-secure on my computer please?
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ilivid malware
I have just done a full scan on my imac and it has found this malware in mail downloads. I have put into into trash and emtiped the trash but do you know if this has now got rid of the malware
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phishing websites
Hi, These url are phishing websites that you should add urgently to your database: facepirater.com 7xter.com arlinghausair.com arroapp.com assiste.com astuce-insta.com blueportal.org cnaphack-online.com commentpiratercomptefacebook.org cracktohack.blogspot.com datarecovery.wondershare.com espiondiscret.com…
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www.faststone.org
Hello, why blocks f-Secure AntiVirus the webside "www.faststone.org" ( Faststone Image Viewer )? Where can I change the settings to receive this page? REGARDS Andreas
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invalid_software_interrupt windows 7 64 bit fresh install
hey my system stops working after installing f-secure safe. it instal normally but after that it starts scanning for updates and cause the windows system to crash resulting in the error code 0000007 Invalid_software_interupt. BCCode: 27 BCP1: 00000000BAAD0073 BCP2: FFFFF8800319A298 BCP3: FFFFF88003199B00 BCP4:…
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Does f-secure have a safe list?
Hi i have been using a program on my pc with no problams at all until today Today it seems f-secure is blocking it and every time i try to run the program f-secure opens a new process for itself but does not open any options like other security programs I tried dissabling everything but the only way i could get the program…
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Remote user or browser plug-in
Hello All, A few days ago I was using Safari browser on an iMac( 2016 version running Sierra) when I had to fight for control of the mouse. It seemed there was a remote user fooling around with the browser opening menu items, checking out bookmarks inthe favorites bar, and even deleting a bookmar and closing a tab. I was…
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Unable to scroll
Every few days, when browsing in Safe on my iPad Pro, the screen freezes and will not scroll down. Is this a known issue?
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CCleaner 5.33 carried malware inside - Has F-Secure some suggestions to fight against
Yesterday I read from IT news that , CCleaner v.5.33 has been carrying some malware. I have trusted that cleaning program to be safe, and used it for years in all computers of my family. Naturally I had just upgraded CCleaner to all those laptops and workstations during a couple weeks when the infected CC-version was…
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Whats new in Fsecure internet security 17.0 ?
what are new features and changes in fsecure interet security 17.0.? Also what is virgo update and lynx win64..
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Cleaning program not working
Dear Community, My Cleaning progam isn't working. It a Dutch version from my ISP Ziggo. When i open the program and go to Tools, Option and Cleaning program, he will not start it. I've linked a video of it, down below. https://mail.ziggo.nl/publications/documents/942462/5f80efc0c3a628ae450b9ee719e90f4d I hope there is a…
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Incorrectly blocked website
Good evening I was installing an extention called Download Flash and Video in Firefox from their website (https://addons.mozilla.org/en-US/firefox/addon/download-flash-and-video/?src=ss) when I received a harmful website message for the author's site. I checked in my recent events and found that this site is blocked. I am…
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The amount of licenses
I currently have 7 licenses, and I need 8 of them. I haven't found an option to buy just one more. Do I really have to buy package of ten to get to my goal? That way I'd be wasting money on 2 licenses I wouldn't even use.
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Internet Security - Full Scan - frezes the computer - hard shut down needed !
Internet Security - Full Scan - frezes the computer - hard shut down needed Hi I am on a trial Internet Security. I am testing. Windows 10 x64 Playing a youtube video in Firefox. Starting a "Full Computer Scan" gets to about 2% and frezes up the computer totaly when getting to the file 'plugin-container.exe' Everything is…
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websites getting blocked
can someone tell me why F-Secure has blocked all my websites, such as ebay, groupon, ect.
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My license key taken by unknown unit
Hello, In the purchase of Internet Security, I got 3 total licenses for 24 months I believe, to use with the same key-code. The first was licensed and used after the first day of purchase. After 2-3 weeks I decided to install Internet Security on two other units in my home. I then realized that both licenses that I had…
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Deepguard blocks games installed from Steam
Hi, I found multiple posts already about same topic in this community and all closed due inactivity. Ref: https://community.f-secure.com/t5/F-Secure-SAFE/F-Secure-incompatibility-with/td-p/33833 I have purchased games from Steam and I have had to turn-off Deepguard to be able to play them. -Toy Story 3 -LEGO Pirates of…
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is this the latest version?
hello everyone. My isp provides it's users with a rebrand of f-secure ( safe? internet security? ) and I wanted too know if this is the latest build , the same as the original f-secure? I someone is willing too take a look a the screenshot and please provide me with some info , it would be greately appreciated
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Trial Antivirus / Internet Security
Hi I am half way into the trial of Antivirus. I would like to have a look at Internet Security. Cant find a way to get a trial key for Internet security or a trial download link like I did with Antivirus. When I log in my trial is listed as Safe witch I never have wanted. Regards
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fshoster64.exe eating a lot of CPU
Hi everybody, so thats the problem. fshoster64.exe eating a lot of CPU. No shedule or usual cheking. Please help.
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Large daily updates away from hom
I bought an EE MyWiFi to use on holiday. 2 Gb monthly allowance. Half has been used in three days - I have turned all 'suspects' off (cloud, trusteer etc) except F-secure, which downloads daily updates - and seems to cause the huge usage. The EE MyWiFi is not seen as mobile internet - it is wireless (picks up EE 3G/4G…
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Banking protection keeps popping up unexpectedly
Hi, I've been lately (maybe already some months now) been experiencing with the following problem: 1. I log in to my bank and Banking Protection is enabled as expected. 2. I log out from my bank and I end the Banking Protection 3. I continue working normally 4. After a while, banking protection is automatically enabled…
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F-Secure SAFE Web Browser protection blocks Battle.net
Since latest F-Secure SAFE (PC) update which had improved family security settings, SAFE keeps destroying Battle.nets connection. When browsing protection goes on, Battle.net disconnects, and cannot reconnect even after browser protection is ended. Only way to re-establish the connection is to kill SAFE's protection and…
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Banking protection - blocks for download for some e-mail accounts
Hi i'm using F-secure Safe fully updated. Until recently I never had problems with Banking Protection and the use/download of E-mails via Outlook 2016. But now, without any change in setting in Outlook and F-secure some of my e-mail accounts are constantly being blocked when Banking Protection is active in connection with…