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How to register my multidevice subscription for Freedome on my iPhone?
On my iPhone I have used a Freedome subscription bought thru the Apple App store which expires Jan 31, 2023. I also have a multidevice subscription for Freedome, valid for another year and a half which is registered only on 1 device: my PC. How can I transfer the subscription to my iPhone? If I try to do that now, it…
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FS Protection for Mac 19.0 releases
FS Protection for Mac 19.0 releases will be posted under this thread. Best regards, Mikko Mac R&D Team
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Banking protections
I would suggest that you enable exclusion for certain websites. For example exclude Binance . Now you can only turn on or of
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Background scan
For manually initiated scans, no matter what type (complete, fast or manual), you should be able to close the window so that the scan continues to run in the background. Then it should be possible to call it up via the F-Secure event viewer and optionally also via the tray icon, e.g. with "All scans" or so where these are…
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PUA protection
It would be nice to have an option for PUA protection and how F-Secure should react, e.g. ask, block or generally allow.
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Excluding one site from Bank protection
I dont wont for binance bank protection to kick in. Is that possible to be configured?
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Ziggo Safe Online in browser werkt opeens niet meer zoals voorheen
Vraag over Safe Online via Ziggo : Tot voor kort had ik bij zoekopdrachten (Edge, Windows10 omgeving) groene vinkjes staan (betrouwbare website) en aparte bescherming bij bankieren. Dit lijkt niet meer te werken. Ook zie ik boven in mijn browser (Edge) een ikoontje met een soort van uitroepteken erin. Hierin staat:…
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Hi i have paid and renewed freedom vpn but does not show up in my F secure account to activate
Hi i have paid and renewed freedom vpn but does not show up in my F secure account to activate
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How can I know if a blocking is false positive?
I recently installed AVC Video Enhancer AI to restore some old films. SAFE is blocking the program and identifying it as Trojan Ransomware, but I cannot find any online discussions reporting something similar. What I do find is a lot of reviews of the software, testing etc, so it seems that this is a good software to use.…
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F-Secure Antivirus is making computer lag while updating itself
Hello, I am using F-Secure Antivirus since July of 2022. Before that I was also using F-Secure Safe solution on my laptop. Since for the last 1-2 months I have noticed that when the Antivirus is updating itself and merging it's database my computer slows down and lagging for 5 to 10 seconds. How I noticed this is because I…
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Windows explorer views does not referesh when F-Secure SAFE is installed
Windows explorer views does not referesh when F-Secure SAFE is installed. I have to all the time press F5. Problem was fixed immediately after uninstalling F-Secure SAFE. How to fix this?
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Is it possible to insert multiple web addresses under one username and password?
Hi! Is it possible to insert multiple web addresses in ID PROTECTION under a one username and password (U&P)? I have a situation where a company has many different services and it uses the same U&P on them. I would need ID PROTECTION to auto-fill the U&P, but at the moment I would need to have many entries for the same U&P…
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F-Secure Browsing Protection by F-Secure is missing.
F-Secureのブラウザ保護をchromeにインストールして拡張機能を有効にしたがしばらくすると消えてF-Secureから警告が出る。chromeが同期しているほかのデバイスもそれに同期して消える タイトルどおりです。 何者かに消されている感じです。
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F-Secure Safe just cannot handle the new malware? (rhetorical)
Remember the good old days when f-prot av was easy to use and did the job? No more. Windows 8.1/7 dual boot. Virulent viruses, mostly trojan are cleaned only to come back again with hours. F-safe cannot quarantine some but won't tell you why? Gives you a choice of delete, quarantine or skip with no indication of the…
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Installing on Android offer 29.95 a year, site 33,90 20% off?
Why is there a difference between Android and the f-secure site? I maybe want to buy a license for 3 machines, but Now I'm confused? What to buy, how to use license for these machines?
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No 5 days free for test.
I just installed Freedome for test. It should give me 5 days for testing, but I have to buy?
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Setting apps to connect directly not available on Freedome
As others have indicated Amazon prime video does allow use of a vpn. Your help site says: If you wish, you can set apps to bypass FREEDOME VPN's protection features. "All installed apps are immediately scanned for viruses and other risks automatically. If FREEDOME VPN has not detected anything suspicious risks in the app,…
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Login pages not open password pank
When trying login some web page, I get the fingerprint scan to open id pank. Unfortunately after scanning fingerprint succesfully, bank does not open, and asks again fingerprint. Endless loop.. However when I open idprotection app, then fingerprint works and password pank opens
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Safari connection problem
Freedome starts and connects, but when I try to open any website in Safari or Chrome the site(s) will no open. I received a connection error or a time out error. Any ideas?
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Photos de mes sites professionnel inaccessible
Bonjour, j'ai F Sécure via mon fournisseur Voo en Belgique, il me renvoie vers vous pour résoudre mon soucis. Je consulte plusieurs sites professionnels et chez certains d'entre eux, une partie des photos ne sont pas diffuser sur mes PC mais fonctionne sur les tablettes ou téléphone... souvent il y a des liens lié a ces…
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Answere's
Looks like no one answers questions people have own this site. This is poor communications.
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New version of FS-Protection causes windows 11 GPO startup/shutdown scripts fail
The new installer was downloaded on 2023-01-15 and the GPOstartup/shutdown script failed immediately after installation. Redeploying the GPO script still does not run, but uninstalling the FS-Protection script takes effect. OS:Windows 11 Pro (22H2) OS Version: 22621.1105 Windows Feature Experience Pack 1000.22638.1000.0
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The use of TLS 1.1 and 1.0
Good Morning, Are TLS 1.0 and/or 1.1 utilized and if they are what measures are in place to combat the vulnerabilities since they are susceptible to downgrade attacks? Thank you
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How to update the antivirus database?
SAFE claims: "Antivirus database is not up to date." I click on "Update", the status changes briefly to "Updating protection" then we go back to square one. Repeat, repeat, repeat, repeat. The last time I had this problem I had to uninstall F-Secure SAFE and re-install it. MacOS latest version (Ventura 13.0.1), MacBook Pro…
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installing F-Secure Safe on Android 12 phone fails
Hi! Installing F-Secure Safe on my son's phone fails. See the picture included. Phone is new and has Android 12. There should be 3 different settings on screen to alloy F-secure Safe to work properly. But as you can see there are only partly 2 of those on the phone screen. As I alloyed rights for these 2 shuttenly screen…
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F-Secure ID Protection doesn't work on M1 Pro
Hey, I just got myself a M1 Pro MacBook Pro 14 inch and when I open the ID Protection app, after the startup screen ("Start using ID PROTECTION"), nothing happens, it's just blank. I have tried reinstalling the app, but that did not help. The same happened on macOS Monterey. Now I'm on MacOS Ventura 13.1.
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Activating ID protection
I have difficulties to activate the ID protection for my macs (macbook pro (Ventura IOS) and macbook air (Monterey IOS)). After I click Subscription -> Activate -> it takes me to a white screen that is in the print screen. There is no place to put activation codes or anything else. This is just a blank screen. I have no…
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ID PROTECTION reinstall issues
Hi, I haven't really used this part of my F-Secure protection package but today thought I would start. It prompted me for a Master password and after a couple of failed attempts, I realized that whatever I set it as originally, I'd forgotten. I went to the Support webpages and located the instructions on how to proceed. I…
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Subscription is active, but I recive message ""Your subscription has expired" - WTF?
Hi Guys, I got the message "Your subscription has expired" from My F-Secure account & all the connected devices. But the thing is I have my subscription valid till 03/01/2024 (just prolonged it two weeks ago). Trying to contact support by chat, but chat is inactive (no free agent). So maybe somebody can help me here?
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Hi My FS protection license has not renewed?
Expired at 16th, thanks.