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Bug reports: MacOS desktop app starts by itself + 1 more bug
On MacOS Ventura, the ID PROTECTION desktop app randomly starts by itself a few minutes after closing the app. Bug: After initially closing ID PROTECTION macOS desktop app, the application starts itself in a few minutes. Expected behaviour: I can manually pick when I want to launch the app, and it does not launch at other…
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Family Rules->Content filtering: How do I add a website?
Greetings I have Family Rules switched on, on my child's Android phone. He is attempting to access a website required for school and the content restriction is refusing him access. How do I exclude specific websites (URLs) from his content filtering?
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VPN Subscription Renewal
I have just paid to renew my subscription for another year and received confirmation of payment from Paypal and Freedome however I have not received a new subscription code to renew my expiry date ( to still says 36 days to run ). I am not sure whether I need a new code and if so how do I get one, or if the expiry date…
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Pop Ups.
Security Pop Ups. Windows 11 MS Edge F-Secure security. Windows Firewall is also active, All up to date. After installing a Samsung USB driver from the Samsung site. Have removed the driver. Many pop ups as per the two examples:- Scans with FS say all is clear! Advice Please.
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Problem installing on 2nd device
I renewed my sub for Total, and 3 devices. Installs fine in first device. Install on 2nd device (laptop, windows 7) appears to work. but does not really conclude, and when I click on the f-secure icon the f-secure screen outline flashes on the screen but does not display. Tried this twice. What is up?
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ID Protection does a lackluster job of synchronizing the Vault
ID Protection does a lackluster job of synchronizing the Vault, specifically between devices such as my Windows 11 & my iOS 16 device. This issue has been ongoing since my subscription started months ago. Last night when I made a Cloaked.app username+password credential and saved it, it did not synchronize properly and…
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DeepGuard blocks installation of KeePassXC. How to solve this?
An agency I work for recommend strongly that those working for them use an app called KeePassXC to save their password in a safe way. They have tested it out and found that it is totally safe. The problem is that when I try to install KeePassXC, DeepGuard blocks it because it believes it is a malware. So how do I go about…
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Problem with anti theft code
hello please can you help me ? I have a problem with the anti-theft code on my nokia n8. I forgot the password, the email address and cell number I used for setup is no longer in use. New email address hxxxxxxxr@gmail.com Regards Hxxxxx Edit: PII removed
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Get a licence from Cleverbridge - useless
😕 Buying al license Internet Security. Can´t reinstall F Security after reinstallation of Windows.
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Pricing for renewal is $60 higher than if I purchase on a new account
Why is it more expensive to renew my subscription than if I start up a new purchase?
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I think my F secure has been hacked
Hi All. I think my F Secure has been hacked. I am being told my subscription has ended , it hasn't, and I must renew immediately. The page isn't like any I've seen before and It all seems off. Do I uninstall FeSecure and reinstall or ignore it? Thanks
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How do I stop my password vault app from continually logging out?
This happen even if I set it to "10 hours", in the automatic Time lock screen?
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I can’t use the vpn on Amazon prime
Is there anyone who can help me in this endeavor?
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Fresh installation on Windows - requesting MAster password but doesn't accept it
Good morning, I'm using ID protection on several android devices and it works perfect. I tried to install it on my Windows 11 PC. I downloaded the file from my F-secure account web page. After installation, ID Protection is starting running and is asking me to enter the master password. I tried to enter the same master…
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CNN Videos no longer playing
In the last couple of weeks, all my browsers are not able to play any videos on CNN. If I open an incognito window in Chrome or Edge so that my FSecure extension is no longer active everything works.
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App update before June 1st
Hi, my FSP declared that it needs an update because current version will stop working on June 1st, but I wasn't able to find any links to update it. Currently using both Android and Windows version and very happy with the performance, would love to keep it. Could you point me in the direction of the update?
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How can I buy F-Secure Total for 1 device fot 24 months?
Hello I've got a problem. In 30 days my 'F-Secure Save' for 2 devices for 2 years will expire. I want to continue with F-Secure, but for 1 device for 2 years. When I log in, however, I don't get the choice I want, namely 'F-Secure Total' for 2 years for only 1 device (€ 79.99). I can only choose between 'F-Secure Internet…
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Help me stop SSL pinning, corrupdating, and provisioning custom os of windows and android
I had fsecure antivirus and internet security on my windows 10 dell via my spectrum internet account. There's many warnings from site redirects but what this is got through undetected. I believe I'm being personally attacked and hated on by a hacker for being a potent idealist. .I have been SSL pinned and reprovisioned and…
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Browsing Protection Pops Up
This discussion was created from comments split from: Browser Protection Pop-ups.
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F-Secure monitors Internet traffic even with web traffic scanning, browsing & banking protection off
F-Secure Internet Security and F-Secure Total (I tried both) still monitor Internet traffic even with web traffic scanning, browsing protection, and banking protection turned off and I never installed F-Secure's browser extension. Even with all of that turned off the "websites checked" counter on the "Secure Browsing &…
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F-Secure unresolved licensing bug unresolved over many years
I have Internet Security with 5 licenses. I have had it for Suddenly I can only see 4 supported and I get the paraphrased message: "You have used up all your licenses" when I attempt to reconnect the 5th which just recently stopped running FSecure. I have been using this product for many years without change. I have never…
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I want to import my passwords from Chrome but it refuses to do so
After chosing for the import it displays: invalid file format
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Intel Evo i7 Processor: Performance, Features, and Recommendations
Post: Hello, members! I am currently researching the Intel Evo i7 processor and would greatly appreciate your insights and recommendations regarding this powerful CPU. I am particularly interested in understanding its performance, features, and suitability for different use cases. From what I gather, the Intel Evo i7…
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My vpn
I have payed for monthly subscription and its not due again until the end of the month but when I am trying to use the vpn it's days my subscription has ended? Is there a email I can contact please?
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F-Secure extremely slow scanning on Android phone
I used to have F-Secure installed on my phone. Then I uninstalled it and tried another product for a while. Now I reinstalled it and it is much slower than it used to be. When I previously used it, it started to scan automatically when I rebooted my phone. It took a few minutes. Now, ever since the reinstall it takes about…
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Anzeige nach der Einschaltung vom Dektop wie folgt
Meine Fritz Box meldet kein Internetzugriff FSVpnSDKVPNConnektion Internetzugriff ja Frage:"Ist das richtig so, oder habe ich eine falsche Einstellung?" Vielen Dank im voraus rathoL
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Subscription question
Hello, I accidentally purchased a new F-Secure subscription outside my account instead of renewing my existing My F-Secure account. I only have access to an android smartphone how can I delete my account so that I can change over to the account that I paid for? The only option in android seems to be to log out of the…
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F-Secure Total
Are F-secure Freedome not a part of F-Secure Total?
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total uninstall of F-Secure Anti-Virus protection
I am trying to completely remove F-Secure from a Windows 11 PC. From the Control Panel, I removed F-Secure. though remnants of FSecure remain. I downloaded the FsUninstalliontool, and it finds Log Files. When I run this to either remove 'all products' or just remove Log Files, I get a success. Though after a reboot of the…
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I loss my mobile
I loss my mobile and I have f secure account also in mobile how to track
