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F-Secure (Total) not opening after various installs MacBook Pro M1 (2020)
Hi, I've been a F-secure client for years. Now my F-Secure (Total) is not opening after various installs MacBook Pro M1 (2020). I can find the app with new logo after install but it doesn't open. Any help here, cheers. -Jaakko
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Again... No Capricorn-updates...
Since 11/3 9:16, no Capricorn-updates. Remember, we are paying for this - and then it HAS to work.
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Internet Security & ID Protection
Just renewed my ID Protection and can now see that I have registred 3 pcs of Iphone (only have 1 in use) and 2 pcs of Ipad (also only 1 in use). All named My Iphone and My Ipad. How can I find out wich one of the Iphone and Ipad that are the ones in use in order to free license? On my Windows 10 PC I have been using…
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F-Secure Browsing Protection stops some files on https://ads.google.com/
Since around 3 weeks ago, Google Adwords manager no longer renders correctly and fails to work. The causes are: /home/static/home/css/home.min.css?cache=87d6120:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT bs-analytics.min.js:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT…
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ID monitoring & OTP and other feature suggestions
I appreciate the fact that you have detected sites that have accidentally leaked my account password. But now there are two problems: The first one: The website that leaked my account password no longer provides a member login system, nor does they have a member database. The second one: leaks from unknown websites, which…
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Automatic wifi protection setting changes by itself
Im having trouble with new F-secure Total app. I use automatic wifi protection setting in VPN. How ever this setting wont stay on. It goes off by itself daily. Im using Samsung s23 ultra with latest updates. Is this known issue that will be fixed in next update?
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Privacy VPN will not connect
Privacy VPN will not connect. If you try to connect, the app closes after a while What to do?
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Trubble Renewing subscription no useful blog help
Renewing license not straightforward for "Total". Wanted 10 licenses not 15, wanted all new software release from 14/02/23 onward. not recycled old stuff and price per license was double that advertised on site!! as renewal = times are tough value for money is essential . So I purchased off site with different E Mail…
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Skimpy with discount to old customers
I now know that F-Secure overcharge all old customers. If you can give new customes almost 30% discount, then I'm overcharged.
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FREEDOME vs Confidentialité VPN
Bonjour, il y a quelque temps une mise à jour de F-SECURE TOTAL a installé Confidentialité VPN. Je possède déjà FREEDOME. Faut il désinstaller FREEDOME ? Et si oui comment et quel impact sur ma facturation ? Une copie écran montrant les 2 VPN Merci de votre réponse Cdt.
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Extremely high RAM usage (40-50GB!) during scan
Hi, I would just like to report a "small" error , which I have been observing for months. When I start a full scan, F-Secure fills the RAM of my PC to 100%. It simply fills up at some point. Even stopping the scan does not change anything. It is the process "WithSecure Pisces Hoster". I have this behaviour on my desktop PC…
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Failed reduce the number of licenses
I had 5 licenses for my last subscribtion. I tried to follow the step by step instruction to reduce to 3 licenses, but it simply didn't work. Now i've payed for 5, and i want the money for the unused licenses back. Also: Please improve the usabilty of your website and kill the popups.
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Subscription expired but fully paid up
Subscription expired but fully paid up what’s happening?
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OneDrive Sync issues
The following error message appears in the task bar in windows 11. OneDrive – Personal Sync issues F-Secure ID PROTECTION. Ink No access permissions to the item. It appears that you do not have access permissions to the item. Ensure that you have the right permissions to allow the item to sync. Could you please help me…
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F SECURE BLOCKING MY INTERNET CONNECTION
Hello, Both myself and my relative get disconnected from the internet once we turn on F-Secure Freedome VPN. So we're having to keep it switched off, which isn't ideal. This happens for both our Android phones (I'm on a Samsung S20, my relative is also on a Samsung - not sure what model)as well as my relative's Windows 10…
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Freedome F-secure VPN affiliate Programme
Dear Support, I would like you suggest you to have an affiliate programme for your your old users so that they can earn some penny from their recommendation to your products. That can boost your products and service much better in public. Giving some penny away doesn't really mean you lose your profit but it can increase…
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fscxfenced - DeepGuard's background process eating too much RAM
Good day, noticed that after upgrading to SAFE 18.4, when the uptime of the computer is more than one day, fscxfenced uses about 1GB of memory. Is this a normal memory usage or a memory leak? Thanks in advance. Apple M1, macOS 13.0.1 (22A400), F-Secure SAFE 18.4 (47125)
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F-Secure on Linux
This discussion was created from comments split from: About Safe version 19.0.
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F-Secure blocks extensions to Google Chrome and Edge
Our customer uses a smart card to log into internet banking. The smart card needs a browser extension to communicate. (Rozšíření internetového prohlížeče se nepodařilo ověřit. Kontaktujte Helpdesk (Kód chyby 4).)= =(The Internet browser extension could not be verified. Contact the Helpdesk (Error Code 4).)
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Banking Protection. Not activate.
F-Secure does NOT activate bank protection on a Spanish bank website: https: www.openbank.es F-Secure does activate protection on other websites of Spanish banks. How can I activate bank protection manually?
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F-Secure , Android, I keep signed off against my knowledgeable and will
Version = 20.0.0022681 Android 13 and newest Android security update. My user keeps signed off on a regular basis (daily/ every second day). This seems to have started after the newest update. By the looks of it happens around the same time when there used to be automatic scan. During the night/early in the morning/late in…
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Trouble Installing F-Secure Antivirus Software on my Intel Evo Laptop
Hello everyone, I am having trouble installing F-Secure Antivirus software on my Intel Evo laptop. Every time I try to install the software, the installation process gets stuck at various stages, and I have to manually close the installer. I have tried downloading the software from different sources, but the issue…
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Freedome and Whatsapp
Hi! I have had a problem using Freedome when making Whatsapp calls. I am able to make a call,but normally after 6-7minutes, Freedome is breaking the connection. So I am not able to use it. I am calling outside Finland often and would need a good connection. Is there a solution for my problem? Thanks, Anja
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F-Secure Total on Windows 11 Outlook emails.
I have just purchased and installed F-Secure Total on my Windows 11 PC. Now I cannot get pictures or links to show in my emails. The Help search facility is poor and by the look of the dates on some of the posts need to be verified as still valid as I would question if advice given in 2013 is still valid in 2023.
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Windows (10): full load at (almost) every wake-up after sleep / stand-by
Hi there, it's been troubling me for years, now I've got tired of it: My Windows 10 Laptop (DELL Inspiron 15-5578) mostly spends inactive times in sleep/standy-by, (Of course, I reboot it once a month after the regular Windows OS updates...) But almost every time I wake it up in the morning, it is so busy, with near 100%…
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Does F Secure work on Ventura 13.1?
My MacBook Pro M1 is showing ‘your anti virus database is out of date’ but it won’t let me update. When I go to my F Secure account it shows my subscription is valid and all my devices including the MacBook are protected. What to do?
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Subsricption renewal issues
Hi There, My subscription runs out later this month. At computer startup I'm reminded. I tried to login an renew to my account and renew it but it tells me that it's already renewed... Maybe it is because the sum will be automatically taken from my bank account... I don't know but it is frustrating that I am constantly…
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Different ending dates for subscription
HI, When I log into F-Secure online, my subscription is shown as ending on 03 June 2024. The apps on MacOS and IOS show my subscription ending on 07 Mar 2024. What is going on here???
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My FS Protection subscription has expired,how could I renew?
I don' know when it has expired, could I renew it?
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error message since yesterday
Since yesterday I get almost every hour this message. The restart that is requested does not change a thing!
