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[DeepGuard] Does DeepGuard's policy supports multiple users?
Hi Dev team, Good day. I have a question regarding monitoring file access in a scenario where there are two users, Alice and Bob, each with a folder "$HOME/protected". If I want to monitor any program's read/write operations on this folder, how should I write the rule? Should it be A or B: A. watch prefix "~/protected/"…
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Subscription is active, but I recive message "Your subscription has expired"
Same problem as BackfirePL January 4
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F-Secure Total VPN after MacOS 13.3 update not connecting
Hi, I updated my MacBook Air M2 to Ventura 13.3, and now my F-Secure Total VNP does not work, the VPN connection does not go active. What can I do to use the VPN connection?(before the update vpn worked normally.)
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Which group my account belongs after my free trial is expired?
Hi, I used the free trial of F-secure and it expired a while ago. For some reasons, F-secure required me to leave a 'group' when I am being added as a sub-user, and I couldn't find any 'group' to leave in my profile page. What should I do now? Thank you! Best regard, Dao N
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App Lock for Android F-Secure Total
Hello, The drop-down category wasn't working, but my question is can I lock the app on Android? My Biometrics doesn't work on this phone, is there any ability to create a pin number to lock the app? I saw an article where it says the app will lock after 5 minutes etc and that it can be set in settings, was I looking at the…
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F-Secure Total for ARM based tablets and smartphones?
Hi, I am using F-Secure Internet security on my Windows PC and F-Secure VPN on my Android tablet and smartphone for many years. Great products, work very well! Now I thought it's time to upgrade to F-Secure Total. But the system requirements tell me: "ARM-based tablets are not supported". So I can not use F-Secure Total on…
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Optimize scan on smartphone (& PC)
The FS protection app starts a full scan every time it is recharged. It would be nice if this happens only 1x a day or there is an option how often a scan takes place. For example, the options "daily & weekly" would be quite good, and perhaps with the addition that it then also only takes place when the smartphone is…
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Disable battery optimization on mobile app
Instead of a persistent notification, the F-Secure Mobile app should turn off battery optimization on Android. As I know other apps do this, for example, via a pop-up. This also helps the app to run smoothly. Example at Nextcloud if you want to activate automatic uploading:
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FS Protection on my Galaxy S22
Hello, I installed FS Protection ; on my phone. __________________________ Monday 27 march 2023 all was okay : MANUAL ANALYSIS : 13h52 files analyzed ----- 415 Verified apps ---- 27 AUTOMATIC ANALYSIS : 15h08 files analyzed ----- 414 Verified apps ---- 28 _________________________ Tuesday 28 march 2023 MANUAL ANALYSIS :…
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F-Secure for Android
Hello! I have a question. Can I install F-Secure on my Android smartphone? I frequently use social media on it and sometimes use unfamiliar websites to search for information, so it would be good to have protection against viruses and hacks.
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F-Secure, Total without any Capricorn updates, since the 24/3 2023.... AGAIN! NOW, 3 days!!!!!!!!
Why hasn't that been better? We are paying for this! Perhaps, I should use AVG free, instead.......... When this still is absolutely the same. Do something!
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Bug with F-Secure Chrome extension
Hi all Not sure if this is the right place buy wasnt sure where else to post. Since a few days ago when i load google maps in Chrome the "search" part of the page is blank ( see screenshot ). If i disable the f-secure chrome extension and refresh the page everything works fine. Not a big deal but thought id mention it .
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Installed F-Secure last week and today I switched it off due to high CPU load.
Subscription: F-Secure Internet Security Running on an Apple M1 laptop. I have no idea why F-Secure is using so much of my CPU? It became somewhat ridiculous. I unregistered my device and the high CPU-load issue stopped. Is this an issue other people can reproduce? I would like to know if this is mee or if other people see…
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kein update möglich
Welchen Port muss ich einrichten, um updates zu erhalten
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New versio F Secure Total
how that is it possible after the new version of F secure, spam mail comes in as much as possible, excuse me!, but have used f- secure over 10 years and this is the worst version in f-secure's history. The VPN is active when it feels like it and shuts down every few minutes. F-secure support says that have small problems…
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Remove branding in F-Secure products
In F-Secure security products, if they are purchased from other sources (e.g. Vodafone Germany), then there is branding used. However, I would like to use the original F-Secure products with my contract without having a Vodafone (or other) branding. The disadvantage is also that apps in the Play Store or so are not as up…
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Odd TLS error only with Freedome
Hello, today I couldn't visit a website because Safari on iOS shown an error about establishing a secure connection. So I checked it with TLS Inspector on the same iPhone and even that app couldn't connect to check the certificate chain! So I did a complete check with SSL Labs on my Mac, and the website didn't have any…
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I have a five licenses valid to 22/1 2026. Now I have a new 6:th lic valid one year from now.
But when I try to install the new one it says that my email-adress already exist. I know that my last Safe are valid just 1 year. I suppose that is the problem. Could you please change the valid date for my 5 old lic .I understand that all 6 will have have a shorter valid time. Perhaps you cant. Kindly Regards…
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ad block
how can i disable adblock in Fsecure
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Windows 10 screenshots and f-secure
I'm using Windows 10 and cannot make screenshots. Is it possible tha f-secure impacts the screenshot function?
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fsscan.exe --quick not working since update to 19.0
Hello. I'm using F-Secure Safe on Windows 7 and have created some tasks to be run under the Windows scheduler: 2 task running weekly (at night time). The "Action" is: ...fsscan.exe --sched 1 task executed when I use any account for the first time for any day. The "Action" of the task is: ...fsscan.exe --quick The idea of…
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Subscription code?
After settling the payment for F-Secure Software online, I got a confirmation but no code! How I will get this code for activation? Strange organization. No possibility to contact selling administration. It's not worth to discuss in a forum. But where else? Thanks for some delighting ideas. Thomas.
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No masterpassword and recovery code. Tried re-installing but no luck. At a loss...
Hi! I installed ID-protection on my mac yesterday. Tried what I thought was my masterpassword but no luck. I don't have a recovery code and can't create one since I can't get in. Uninstalled and re-installed I don't how many times, doesn't work.. Installed it on my iphone and it works immediately.. The masterpassword on my…
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ID protection don't start on IOS 16.2 (20C65) iphone 13 Pro
The ID protection crash, when try face verification, also tried the master password, my registration from fsecure-Key to ID protection is gone. I have got no emails from F-secure about this matter. Today I registered my account again, to manage to send this message. The phone support does not answer. What should is…
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How long does F-Secure take to process submitted malware samples?
Hello everyone, I have submitted two undetected backdoor malware samples to F-Secure via the Submit-a-Sample page on 9 February 2023. The submission numbers are XXXXXXXX and XXXXXXXX. However, it has been almost a month and I still have not received any reply from them. From my previous experience, I also noticed that…
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still can not quarantine the virus ...
Hi F Secure ~ I am just a End user from Taiwan. have a question hope ur team can give me a solution. I bought F-Secure "Total" , and try to protect my laptop avoid virus~ I just wondering know , how to handle this problem as beow: after I install the software than scan my laptop and harddisk it shows has a virus here and…
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Internet Security renewal.
When renewing the subscription for my Internet Security it starts from that moment. Why does it not follow on from the expiry of the current version? I have lost 2 months over the last 4 years! I have had a 2 year 3 device subscription for many years. I am sure this didn't always happen.
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OpenVPN config for routers?
Hello Is it possible to use a Freedome subscription with an OpenVPN router? What would be the configuration? Thank you.
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Abo Abgelaufen
Hallo , sobald ich meinen Computer starte - erscheint F Secure abgelaufen ???? meine Ref Nr. xxxxxxxxx gültig bis 10. 2023 ich verstehe das nicht, bitte um Klärung Mit freundlichen Grüßen Gxxxxx Kxxxxxx Edit: PII removed
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Failed update Win7
I've recently updated my VPN( only this one), since my older Win 7 no loger is compatibel with your antivirus. But however it worked fine until I've updated it( didn't remember wich version), but it was aprox Friday last week. But since I' ve updated I can't use my internet connection- all what I've get is an error message…
