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Extremely high RAM usage (40-50GB!) during scan
Hi, I would just like to report a "small" error , which I have been observing for months. When I start a full scan, F-Secure fills the RAM of my PC to 100%. It simply fills up at some point. Even stopping the scan does not change anything. It is the process "WithSecure Pisces Hoster". I have this behaviour on my desktop PC…
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Failed reduce the number of licenses
I had 5 licenses for my last subscribtion. I tried to follow the step by step instruction to reduce to 3 licenses, but it simply didn't work. Now i've payed for 5, and i want the money for the unused licenses back. Also: Please improve the usabilty of your website and kill the popups.
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Subscription expired but fully paid up
Subscription expired but fully paid up what’s happening?
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OneDrive Sync issues
The following error message appears in the task bar in windows 11. OneDrive – Personal Sync issues F-Secure ID PROTECTION. Ink No access permissions to the item. It appears that you do not have access permissions to the item. Ensure that you have the right permissions to allow the item to sync. Could you please help me…
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F SECURE BLOCKING MY INTERNET CONNECTION
Hello, Both myself and my relative get disconnected from the internet once we turn on F-Secure Freedome VPN. So we're having to keep it switched off, which isn't ideal. This happens for both our Android phones (I'm on a Samsung S20, my relative is also on a Samsung - not sure what model)as well as my relative's Windows 10…
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Freedome F-secure VPN affiliate Programme
Dear Support, I would like you suggest you to have an affiliate programme for your your old users so that they can earn some penny from their recommendation to your products. That can boost your products and service much better in public. Giving some penny away doesn't really mean you lose your profit but it can increase…
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fscxfenced - DeepGuard's background process eating too much RAM
Good day, noticed that after upgrading to SAFE 18.4, when the uptime of the computer is more than one day, fscxfenced uses about 1GB of memory. Is this a normal memory usage or a memory leak? Thanks in advance. Apple M1, macOS 13.0.1 (22A400), F-Secure SAFE 18.4 (47125)
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F-Secure on Linux
This discussion was created from comments split from: About Safe version 19.0.
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F-Secure blocks extensions to Google Chrome and Edge
Our customer uses a smart card to log into internet banking. The smart card needs a browser extension to communicate. (Rozšíření internetového prohlížeče se nepodařilo ověřit. Kontaktujte Helpdesk (Kód chyby 4).)= =(The Internet browser extension could not be verified. Contact the Helpdesk (Error Code 4).)
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Banking Protection. Not activate.
F-Secure does NOT activate bank protection on a Spanish bank website: https: www.openbank.es F-Secure does activate protection on other websites of Spanish banks. How can I activate bank protection manually?
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F-Secure , Android, I keep signed off against my knowledgeable and will
Version = 20.0.0022681 Android 13 and newest Android security update. My user keeps signed off on a regular basis (daily/ every second day). This seems to have started after the newest update. By the looks of it happens around the same time when there used to be automatic scan. During the night/early in the morning/late in…
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Trouble Installing F-Secure Antivirus Software on my Intel Evo Laptop
Hello everyone, I am having trouble installing F-Secure Antivirus software on my Intel Evo laptop. Every time I try to install the software, the installation process gets stuck at various stages, and I have to manually close the installer. I have tried downloading the software from different sources, but the issue…
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Freedome and Whatsapp
Hi! I have had a problem using Freedome when making Whatsapp calls. I am able to make a call,but normally after 6-7minutes, Freedome is breaking the connection. So I am not able to use it. I am calling outside Finland often and would need a good connection. Is there a solution for my problem? Thanks, Anja
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F-Secure Total on Windows 11 Outlook emails.
I have just purchased and installed F-Secure Total on my Windows 11 PC. Now I cannot get pictures or links to show in my emails. The Help search facility is poor and by the look of the dates on some of the posts need to be verified as still valid as I would question if advice given in 2013 is still valid in 2023.
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Windows (10): full load at (almost) every wake-up after sleep / stand-by
Hi there, it's been troubling me for years, now I've got tired of it: My Windows 10 Laptop (DELL Inspiron 15-5578) mostly spends inactive times in sleep/standy-by, (Of course, I reboot it once a month after the regular Windows OS updates...) But almost every time I wake it up in the morning, it is so busy, with near 100%…
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Does F Secure work on Ventura 13.1?
My MacBook Pro M1 is showing ‘your anti virus database is out of date’ but it won’t let me update. When I go to my F Secure account it shows my subscription is valid and all my devices including the MacBook are protected. What to do?
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Subsricption renewal issues
Hi There, My subscription runs out later this month. At computer startup I'm reminded. I tried to login an renew to my account and renew it but it tells me that it's already renewed... Maybe it is because the sum will be automatically taken from my bank account... I don't know but it is frustrating that I am constantly…
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Different ending dates for subscription
HI, When I log into F-Secure online, my subscription is shown as ending on 03 June 2024. The apps on MacOS and IOS show my subscription ending on 07 Mar 2024. What is going on here???
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My FS Protection subscription has expired,how could I renew?
I don' know when it has expired, could I renew it?
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error message since yesterday
Since yesterday I get almost every hour this message. The restart that is requested does not change a thing!
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Safe Browser not visible in Android app control
Hi, how can the kid's time spent on Safe Browser be limited as its not visible in Android SAFE App Control like other apps? So for example total daily limit 2h of which max 1h could be spent on Safe Browser. Or how could SB be totally disabled? Then I'd allow e.g. only Chrome which can be time controlled.
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Help How do i delete this account?
As title I was renewing my subscription and somehow i accidentally made this account on this forum. How do i delete it? I have checked profile and only notification settings. Please help!
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Every time fscsafeadmind starts, it will disable the firewall
Hi dev team, Good day, the problem can be reproduced by restarting fscsafeadmind process, please see the picture below. installed version: 3.0.48998 (48998), macOS 13.2.1 (22D68) best regards
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Windows S mode
This discussion was created from comments split from: F-secure på win11.
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X97M.Laroux.gen for excel macro virus
Hi, End user sometimes open excel file which included macro,and then symantec will detect security risk , such as X97M.Laroux.gen. How to prevent the condition? office2010 + windows7 or win10 operating system Thanks a lot.
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what is f secure security
iwant to knwo aboyt https://forexoverflow.io
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support arm processors for windows 11 arm
Hi f-secure i have a question, i know you not support arm processors at moment but i want to know if you support qualcomm nuvia chips when they come out in 2024 and if you do wouold you make arm processer version of f-secure freedom vpn for windows windows 11 arm with qualcomm nuvia chips coming out in 2024. thanks f-secure
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F-Secure SAFE “full computer scan” seems not to scan all files
The number of files on my MacBook with MacOS Catalina (10.15.7) - the latest version - is about 757,000. F-Secure SAFE “full computer scan” (trial version) only scans about 680,000 files. So less than the number of files on my MacBook. I did also try 2 other antivirus software solutions from company A and company B. The…
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Text error!
The simplified Chinese word "Chu" is the wrong way of writing, and should be "处"!
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Translation of Simplified Chinese.
最新版本的某些部分未翻译。
