Problem with ID Monitoring + people and devices management

Juha_Valimaki

Hi,

We are currently having problems on our beta with ID Monitoring + people and devices management  in clients. Please use https://safeavenue-tp.sp.f-secure.com/iframe/-sso/fs_protection/ in a meanwhile to access those services.

Sorry for your inconvenience,

Juha

Juha_Valimaki

And I stand corrected that ID Monitoring asset management is not working either on portal. Monitoring is working in a background and you will be contacted in case of new breach.

Broffrey

Hi,

Related, but not an incident: I just noticed it seems impossible to change our email address on this portal !?

Juha_Valimaki

https://community.f-secure.com/en/discussion/comment/132401#Comment_132401

You may change the email address by clicking on your icon at the top right-hand side > go to Edit Profile > under Email

Juha_Valimaki

Issue is now fixed. Sorry for you inconvenience!

Happy testing!

Juha_Valimaki

https://community.f-secure.com/en/discussion/comment/132438#Comment_132438

Actually it seems that the email change do not work as assumed at this community. But no worries, you can change your email at our Total home: https://my.f-secure.com/!

Broffrey

https://community.f-secure.com/en/discussion/comment/132438#Comment_132438

Hi,

I'm sorry, but there is no button/link to replace my old email address:

Firmy

Hello @Broffrey

I have sent you a private message. Could you kindly provide me with the email address you are currently using and the new email address you would like to use via private message?

I'm looking forward to hearing from you soon.

Thank you, and have a good day.