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F-Secure Total Security & VPN iOS
Today, this feature doesn't work
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Question to: Malware.OSX/AVI.Adload.gyfuu
Hello Today I had this message in the f-Secure infection report. Question: how can I delete this malware. the move to trash command is inactive. Thank you for your help.
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Is Autofill code gets 'invalid' still unsolved
I am still getting Invalid when I paste the code to Chrome and Firefox extension. What exactly is the problem? If the extension knows that the code is invalid it must also know where it should be posted. Cannot the correct code be made available through support?
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Connect devices greyed out in ID PROTECTION
When I want to synchronize the new F-Secure-app with the ID PROTECTION-app on my iPhone I can't get a sync-code, because the option 'Connect devices' in the ID PROTECTION-app unfortunately is greyed out. It's also impossible to export the passwords, because the option for exporting is missing. I found out that the…
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Is there a problem with VPN and the Tuesday Mar 12 Win 10 patch?
After installing the feature update patch on Win 10 22H2 and restarting the PC it cannot find any websites is VPN is on. Is it just me or do others have the same problem and what to do about it?
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Problem with the GUI of ID protection password vault
After some upgrade the GUI of the password vault has become painful. When I i scroll down the list of passwords the details of the selected password moves up and out of the view. So first I have to select the password and then find the exact spot where to scroll back to the top to find the details. I would no have to do…
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FS-TP with stand alone Freedome
The FS-TP does not include Privacy VPN How do I get VPN on a device which has FS-TP? The article Switching from Freedome VPN to the new F-Secure app suggests that on Android it the the F-Secure app to replace both Freedome and FS-TP So that would be the end of FS-TP on that device - rights? What about Windows? I am not…
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com.android.sdksandbox infection, but file can not be removed
Hello, F-Secure reports an infection, but the file can not be removed. Please see screenshots. After pressing OK nothing changes. So the file still seems to be on the smartphone with its defection. Any idea why F-Secure is not able to remove it? I checked if the app suffers any limitations to access and delete files, but I…
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3 suggestions, ideas.
Hello :) I probably should have searched for these before I posted them, so I'm sure some have been mentioned before. These suggestions are in using F-Secure Total. 1) If a person is not logged in to their Password Vault and they go to a webpage we need to log into, it would be nice if when we clicked the icon (grey at…
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Iwas updating to F_secure VPN
And it makes my desktop superslow Why I must put it off to do stuff Win11 + updates
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AirDrop and AppleCarplay
what can I do to get Aidrop and AppleCarplay to work without switching off the VPN? iOS 17.4.1
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F-secure total VPN is stuck "Loading... Please wait."
I have a problem with F-secure VPN because it is loading in the home screen. I have waited for 30minutes and nothing happen. I have Windows 11 22H2 version. I have tried reinstall F-secure but it did not work. So can someone help me?
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F-Secure Internet Security prevents my kid from doing school homework
So, my kid needs to access ebban.fi to do homework. Essentially, read a book. He wants to use his phone to do it, and it has F-Secure Internet Security installed, along with the Safe Browser. What happens is, that when he selects the book he needs to read, the Safe Browser blocks this because of parentage settings, as it…
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Not removable trojan
Hello, Maybe you can help me since I can’t contact any F-Secure agents… I get this message, but the trojan cannot be removed. What to do now? Thanks for helping me out!
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ID Protection
I tried to update my ID protection, but F-Secure page tells me that I do not have available licenses. So, have I understood correctly the new ID Protection app refresh correctly… I can't use ID Protection with laptop and phone without each having a separate Total lisence? When I bought ID Protection license I could use it…
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VPN not working when computer is connected to BT broadband
When the computer is connected to BT broadband and the F-Secure VPN is switched on I cannot access many websites including BT Email, Gmail, Bank, Building Society, NHS, BT Weather, National Rail, UK.Gov The same problem also occurred with Freedome, I uninstalled Freedome this week and I am now using the new VPN software. I…
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App language
Could you add an option to change the language of the mobile app? My device is set in English but I'd like to use the app in my native language.
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Can not get VPN started on Mac with MacOS 14.1.1
Forced to move from Freedom to F-Secure new app and can't get it to start. Just moves toggle to OFF as soon as I try to move it to ON. Also says 'updating' in SETTINGS/UPDATEs and never moves beyond that. Any ideas?
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F-secure for mac: Cannot quit application
F-secure version: 19.6 (61923) macOS version: Sonoma 14.4.1 F-secure does not quit after clicking on the Quit command in the Menu bar. Keyboard shortcut (⌘Q) does not work either: I still can see the F-secure icon in the status menus of the Menu bar Even if I Force Quit the F-Secure process via the Activity Monitor, the…
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fshoster32.exe high cpu usage, windows 11 v.22631.3447
Few days ago updated from F-secure ID to latest F-secure vault (salasanaholvi, F-secure TOTAL perhaps is actualyl name of software) Since then , once started, fshoster32.exe uses 30-40% of cpu usage. Also have MS Defender subscription and have whitelisted whole F-secure TOTAL folder and fshoster32.exe process aswell. Also…
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New VPN app works really bad
Hi, i updated recently to the new VPN app and it's been really unstable. More often than not I have to turn it off and back on to be able to go online. Often i just have to turn it completely off to be able to browse interent. Is this a known issue? Freedome was much more stable, although I had to turn it off/on every now…
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XProtect PlistConfigdata_10_15.pgk Virusalert?
Today my Mac, macOS 14.4.1, came up with an virusalert while running Softwareupdate to install the new XProtectfiles, 2192 and 131! What is the Problem?
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High CPU usage of service
One of these services are using 30-40 % CPU. Why I only have VPN from you. I use Bitdefender against virus …. I had to stop these two, so for now I use old Freedom that works with no problems.
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Windows 11: Freedome replaced by F-Secure
Hello, Yesterday I was summoned to deinstall the Freedome App and to install the F-Secure App instead. The reasons given are not very clear (all of a sudden: end of life?). I have a valid subscription until the end of this year. Anyway, I did as I was told, but I now have two issues: The new programme starts whenever I…
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F-Secure Client Security Premium 15.30: Does not update
Hello, I used to have an old version of F-Secure (version 13.11.110, installed in 2019) on my Windows 10 laptop (Windows 10 Home, version 22H2, OS build 19045.4291). Yesterday I upgraded it to F-Secure Client Security Premium 15.30. After the upgrade, F-Secure does not seem to be getting any updates. When I click on the…
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Make opting out of web traffic scanning in the settings actually work
F-Secure Internet Security and F-Secure Total (I tried both) still monitor Internet traffic even with web traffic scanning, browsing protection, and banking protection turned off and I never installed F-Secure's browser extension. Even with all of that turned off the "websites checked" counter on the "Secure Browsing &…
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F secure VPN
I am having issues when installing the new f secure app. Following the instructions provided, when the new F Secure app launches it prompts me for a subscription code ( and when I enter mine, it says I need to check my internet connection is work and try again). I have done this and it repeats this each time. Internet is…
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Change from ID Protection to F-secure app
Item #3: The app advise me to release one license. I do not want to do that. How do I proceed? In the ID Protection app, select the Activate new app link in the end-of-life notification. The Update to the new F-Secure ID Protection app page opens. Enter the email address and password for your My F-Secure account in the…
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我发现了一个bug
我的测试版版本账号订阅过期，没有自动续期
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F-Secure update for ID-Protection Chromebook
I use ID Protection on Windows, Android and Chrome OS (Chromebook). I was able to upgrade the first two, but on my Chromebook … :-( I think the F-Secure Corp is missing the fact that Chrome OS/Chromebook is widely used and deserves support for the new app. So, when can I get it?
