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F-Secure Total app isn't allowing me to select "I'm an existing user"
So I was trying to switch from ID Protection to the Password Vault in F-Secure Total this worked well on my PC but on my iPhone the F-Secure Total App isn't allowing me to select "I'm an existing user" which means that I can't switch from ID Protection on my iPhone
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VPN protection won't update on Mac Air Sonoma 14.4.1
Hi, I just replaced Freedome on my Mac with the Privacy VPN. The installation went fine and I uninstalled Freedome after that. Now I can start the VPN connection but the security definitions update is just stuck. It says "this can take up to a few minutes" but it's been like this for two days. I've used the computer for…
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DeepGuard keeps mouse pointer spinning
Since last week my mouse pointer shows a blue spinning wheel next to it after startup. Only if I pause Deepguard (even for just few moments) it will disappear. Anyone familiar with this - and.. how to make it disappear permanently? Or is there a way I can see which process is causing this behaviour? Richard (Netherlands)
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Installation failed
Hello, I've tried installing F-secure VPN and after the recent update MacOs Sonoma it just says installation failed.
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F-secure applikaatiota ei saa suljettua MacOs:lla / F-secure app cannot be closed on MacOs
Vaihdoin Freedomesta F-secure-appiin MacOS:llä. Ongelma on että applikaatiota ei saa suljettua. Freedomessa yläpalkin (menu bar) oikealla olevassa kuvakkeessa olevassa dropmenussa oli sulje-valikko jolla Freedomen sai suljettua. F-secure-apissa tätä ei ole. F-securen vasemmalla olevassa valikosta voi valita Lopeta F-secure…
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Freedome replacement does not succeed
Hello, I have F-Secure Total (0 licences left) and Freedome. I've tried to follow the instructions given how to activate new app, but I'm not succeeding in this. Every time I get into My F-Secure nothing happens and I can't perform the activity of replacing the Freedome. I've tried this several times and it basically ends…
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Why do I now see F-Secure Plugin Hosting Service running?
I've subscribed to F-Secure VPN. I use another highly trusted vendor for all other protection. Since the recent change where F-Secure thought it necessary(?!) to drop the stand alone version of VPN, I'm now seeing the plugin hosting services (count them - 20 services running!!) in addition to the vpn service. This brings…
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windows 11 KB5036893 update breaks vpn
Microsoft recently confirmed that the April 2024 Windows 11 update is breaking VPN connections. The KB5036893 and KB5036892 security update, which was rolled out on April 9 for all Windows 11 and Windows 10 users is causing VPN connections backed by TPM certificates to no longer work. So i guess i cant use anymore VPN
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F-Secure extension and sandbox
Hello, If I run my browser in a sandbox (Sandboxie), the extension doesn't work properly. It says "Unable to connect to the application". How can I solve this problem?
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fsecure free online scanner, "pending restart request", but still same after restarts
cannot start scan.. tried restart or run as admin.
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Community developments-informative annoucement
It would be appropriate to have clear announcements (read only) on the Community's homepage about studies that affect the functioning of the products possible workarounds and which are unfinished, instead of customers asking the same thing many times in different tickets
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Microsoft Edge ERR_TIMED_OUT with VPN active
Since updating Microsoft Edge to Version 124.0.2478.51 (Official build) (64-bit), I am getting ERR_TIMED_OUT errors whilst VPN is active. Firefox is unaffected. Turning off the VPN then loads every site without issue. I am running F-Secure App Version 19.4 (5.5.1190.0) and have the same problem on both my Windows 10 and my…
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i have tried to install f-secure browser protection on my MAC running monterey 12.7.4 all i get is t
i have tried to instal f-secure browser protection on my mac running MONTEREY 12.7.4and and all i get is the spinning beach ball any help would be appreciated
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where is HongKong or China proxies?
every other vpn solution has those.. so when are they coming here
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Windows 10 Home shutdown and cannot power up
I am having issues that one of my computer running Windows 10 Home shutdown by itself and I cannot seems to powering up by press keys on the keyboard and i have to do a hard reset on the power of the computer. Is there a possible malware, RAT, etc that goes undetected. Does anyone have had the same problems with me. Please…
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F-secure VPN
-Making my desktop superslow I cant use it for normal work. Win11 + updates (betatester)
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F-secure for mac: Update never completes
F-secure version: 19.6 (61923) macOS version: Sonoma 14.4.1 I recently installed F-secure because support for Freedome VPN is ending soon. The installation ran without problems and the VPN seems to be working. However, when I check for updates under Settings > Updates > Check Now the app gets stuck on "Updating" and it…
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F-Secure high cpu usage
I've had this issue for a while now, but my F-secure takes up ALOT of my cpu, a solid half at resting whenever i start up, and up to 80% if i try and force shut down the task in my task manager does anyone know why this is happening? everything is up to date
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F-Secure VPN
hi all can you please make a version for android tv for the new app? thanks
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italy servers are not working for online game the finals
italy and other servers are not working for online game (the finals) on steam other servers might work sometimes like spain and I noticed once the vpn is on when i connect to not working servers (like italy) in the game the cmd pinging replies : XXXXX: Destination port unreachable. what can be the problem cuz the best ping…
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F-Secure Total Security & VPN iOS
Today, this feature doesn't work
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Question to: Malware.OSX/AVI.Adload.gyfuu
Hello Today I had this message in the f-Secure infection report. Question: how can I delete this malware. the move to trash command is inactive. Thank you for your help.
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Is Autofill code gets 'invalid' still unsolved
I am still getting Invalid when I paste the code to Chrome and Firefox extension. What exactly is the problem? If the extension knows that the code is invalid it must also know where it should be posted. Cannot the correct code be made available through support?
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Connect devices greyed out in ID PROTECTION
When I want to synchronize the new F-Secure-app with the ID PROTECTION-app on my iPhone I can't get a sync-code, because the option 'Connect devices' in the ID PROTECTION-app unfortunately is greyed out. It's also impossible to export the passwords, because the option for exporting is missing. I found out that the…
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Is there a problem with VPN and the Tuesday Mar 12 Win 10 patch?
After installing the feature update patch on Win 10 22H2 and restarting the PC it cannot find any websites is VPN is on. Is it just me or do others have the same problem and what to do about it?
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Problem with the GUI of ID protection password vault
After some upgrade the GUI of the password vault has become painful. When I i scroll down the list of passwords the details of the selected password moves up and out of the view. So first I have to select the password and then find the exact spot where to scroll back to the top to find the details. I would no have to do…
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FS-TP with stand alone Freedome
The FS-TP does not include Privacy VPN How do I get VPN on a device which has FS-TP? The article Switching from Freedome VPN to the new F-Secure app suggests that on Android it the the F-Secure app to replace both Freedome and FS-TP So that would be the end of FS-TP on that device - rights? What about Windows? I am not…
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com.android.sdksandbox infection, but file can not be removed
Hello, F-Secure reports an infection, but the file can not be removed. Please see screenshots. After pressing OK nothing changes. So the file still seems to be on the smartphone with its defection. Any idea why F-Secure is not able to remove it? I checked if the app suffers any limitations to access and delete files, but I…
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3 suggestions, ideas.
Hello :) I probably should have searched for these before I posted them, so I'm sure some have been mentioned before. These suggestions are in using F-Secure Total. 1) If a person is not logged in to their Password Vault and they go to a webpage we need to log into, it would be nice if when we clicked the icon (grey at…
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Iwas updating to F_secure VPN
And it makes my desktop superslow Why I must put it off to do stuff Win11 + updates
