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High CPU usage of service
One of these services are using 30-40 % CPU. Why I only have VPN from you. I use Bitdefender against virus …. I had to stop these two, so for now I use old Freedom that works with no problems.
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Windows 11: Freedome replaced by F-Secure
Hello, Yesterday I was summoned to deinstall the Freedome App and to install the F-Secure App instead. The reasons given are not very clear (all of a sudden: end of life?). I have a valid subscription until the end of this year. Anyway, I did as I was told, but I now have two issues: The new programme starts whenever I…
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F-Secure Client Security Premium 15.30: Does not update
Hello, I used to have an old version of F-Secure (version 13.11.110, installed in 2019) on my Windows 10 laptop (Windows 10 Home, version 22H2, OS build 19045.4291). Yesterday I upgraded it to F-Secure Client Security Premium 15.30. After the upgrade, F-Secure does not seem to be getting any updates. When I click on the…
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Make opting out of web traffic scanning in the settings actually work
F-Secure Internet Security and F-Secure Total (I tried both) still monitor Internet traffic even with web traffic scanning, browsing protection, and banking protection turned off and I never installed F-Secure's browser extension. Even with all of that turned off the "websites checked" counter on the "Secure Browsing &…
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F secure VPN
I am having issues when installing the new f secure app. Following the instructions provided, when the new F Secure app launches it prompts me for a subscription code ( and when I enter mine, it says I need to check my internet connection is work and try again). I have done this and it repeats this each time. Internet is…
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Change from ID Protection to F-secure app
Item #3: The app advise me to release one license. I do not want to do that. How do I proceed? In the ID Protection app, select the Activate new app link in the end-of-life notification. The Update to the new F-Secure ID Protection app page opens. Enter the email address and password for your My F-Secure account in the…
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我发现了一个bug
我的测试版版本账号订阅过期，没有自动续期
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F-Secure update for ID-Protection Chromebook
I use ID Protection on Windows, Android and Chrome OS (Chromebook). I was able to upgrade the first two, but on my Chromebook … :-( I think the F-Secure Corp is missing the fact that Chrome OS/Chromebook is widely used and deserves support for the new app. So, when can I get it?
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VPN Server in Finland slow
What ISDN connection is that Finnish VPN server behind, as the connections are stuttering so badly. When you switch to, for example, a Swedish server, it works much better. Get those cables sorted out there!
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'Every FOUR weeks' Scheduled Scan _incorrectly_ schedules & runs every 7 days, every week. WHY?
F-Secure Version 19.3 Under Settings > Scanning Setings > Scheduled Scanning, the program does not function correctly; Specificially, the setting 'Perform Scan: Every FOUR week' does NOT schedule correctly: instead, it sets a scheduled date of 1 week (7 days) in future, instead of 4 weeks, every time… and scans indeed…
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Some ideas of current Customer Service for Consumers
The current support/customer service aimed at consumers is not necessarily the model of the 2020s, and is a little bit confusing and somewhat poor in its accessibility. The structure and role of the Community is mixed, undersized and several technical elements are missing from the telephone service (waiting information,…
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Need to know right away
1.) Is Freedome vpn inside the F-Secure TOTAL or do I need to download Freedome vpn separately? 2.) Whats the direct download link for the Freedome vpn itself?
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Banking protection stopped working?
Banking protection was working fine, but today I no longer get the green border appear on any secure site in any Chrome, Firefox, Edge browser. Removed and added the extension back again, rebooted pc, but has not helped.
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F-Secure extension: this site has not yet been rated
Hello, When I do a search, the F-Secure extension no longer evaluates the proposals. For each proposed site, F-Secure indicates "This site has not yet been rated" This malfunction is for Firefox, Edge and Chrome. The result is the same with Bing, Google or DuckCuckGo Example:
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Firewall
Hello, Will the next version of F-Secure contain a firewall? For now, we have to use the Windows firewall. Many other security solutions include a firewall. I believe a few years ago F-Secure had a built-in firewall. Deleting it is, I think, a mistake compared to other security solutions.
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Password lock
No problems with the migration however one issue I have is that with the old version on mobile, I never had to put in my master password every time I opened the app. Now I have to put it in every time! This is a real pain as I use this app 100 times a day. My master password is very long and half the time I cant even…
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Switched from Freedome to F-Secure VPN resulting in problems
After switching from Freedome to F-Secure VPN on my MacOS Sonoma 14.4.1 (Apple M1), I have very slow opening / slow access of websites and web applications. Often even with timeout errors. Sometimes when I retry a second time, the pages etc. appear. Are you working on a solution for this massive performance problem?
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Browserpirate in Google Chrome
When searching in Google Chrome, the search engine switches to browserpirate to bing. How do I get rid of this setting or how can I lock the damage setting with f-Secure?
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My FS Protection subscription has expired
My FSP subscription has expired and has not been automatically renewed. Please handle it, thank you.
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synchronizing ID-protection between desk top and android phone
Helo I have recently reinstalled ID-protection on my desk top. In my account the license is activated for the desk top and my android. When I try to connect them the synchronisation code is not accepted. I get the message: 'synchronisation error: synchronisation failed' can anyone help me with this. Roland
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Is there anyway to get a VPN status on/off indicator in the Taskbar for the new Privacy VPN App.
I've just upgraded from the F-Secure VPN to the new Privacy VPN on my PC. When I used to use F-Secure VPN, there was an indicator on the Windows Taskbar, so you could easily see when the VPN was conneted or disconnected. Unfortunately I 'm disappiointed to find that there is no VPN on/off indicator on the Taskbar with the…
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Windows 10 uninstall Fsecure
I got this message when trying to uninstall Freedome VPN. In swedish……. Sorry "File not associated to any app……."
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Banking Protection not working for Barclays.co.uk
Since the weekend banking protection has not been working for the Barclays.co.uk website. I used the 'submit a sample' to report the problem, and I am now finding that Banking Protection does enable when navigating to www.barclays.co.uk, but clicking the login for online banking takes you to bank.barclays.co.uk and…
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New version of F Secure no longer supported for my device
Hi, my device is no longer supported for the new F Secure app. Sony XZ1 Compact with Android 9. So that means, a paid subscriber is locked out from using the paid service for no reason? If thats the case, this will be my last subscription. Especially that I can no longer use the password manager is extremely annoying.
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Password manager or Password Vault
F-secure for password manager (password Vault) is well installed and worked fine the first time. However, the application locks and cannot be unlocked again, as the code no longer works. How do I unlock it? Is there a bug
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Android phone security
Hi, I think it would be interesting to see a blog post regarding Android security and manufacturers in overall. This could even go more in-depth about custom roms and their security and the compromises that for example open bootloader might cause. For example, is user data safe on Xiaomi phones? The phones (as with other…
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FS Protection PC 19.4 releases
Release 19.4 beta 1 (5.5.752): New features: Native 64-bit version is now available. In this beta any new installation on 64-bit Windows will install the natively 64-bit version of the product. In next beta existing 32-bit installations on 64-bit system will be migrated to 64-bit version of the product. Main user interface…
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High CPU usage in new F-Secure VPN
New VPN has very high CPU usage, up to 12%. Can you do something about it?
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Autofill not working: F-Secure App Version 22.0.8325633 / Android 14
F-Secure Version: 22.0.8325633 Android API level 34 OS Version: 14 (2024-04-05) Device Google Pixel 6a and Samsung SM-A146P4 Autofill does not work. It used to work perfectly prior to being forced to switch from ID-protection app to F-Secure app. Autofill was enabled in F-Secure app and also in system settings (linked to…
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F-Secure ID Protection after subscription ends
Hi, as an F-Secure Total subscriber, I was wondering what happens to my access to ID Protection, and more importantly access to my password vault, once the Total subscription ends and is not renewed. Will I still be able to access the vault as before? Which functionalities will I lose? And is there anything I should do…
