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Why is macOS Sonoma is very slow
Hello, I have a new M2 Mac Studio running Sonoma v14.1.1. I've installed (and uninstalled) F-Secure Total 3 different times now. In all cases, the Mac UI became virtually unusable because of the resources Total was consuming. I accepted all default settings for Total. No configuration changes were made. Like I said, the…
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iOS WiFi not reconnecting after standby
Since the new iOS update to17.1.2 I have experiencing difficulties with the VPN. After the phone is coming out from standby there is no internet connection either on 4G nor wifi. I have to manually reconnect by turning on the vpn from the app. I don't know if this problem is affecting my iPhone from receiving iMessages or…
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Every google search requires captcha
Anyone else having troubles with the VPN lately? Steam client doesn't let me search for titles nor load the store at several occasions. Disconnecting from trading exchanges and waiting for reroute and re-connections (this has cost me money and I can not rely on the VPN for trading anymore). Connected to Norway. Upload…
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App
Just downloaded the app but will not let me sign in says no license help needed
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Repeated F-Secure Login Requests
F-Secure App requests a login every time I turn on my computer. I put in a request under "forgot my password" I get a response saying an email has been sent. I get no email (even checked my spam folder). I have F-Secure through my spectrum account. I cannot get access to my F-Secure app on windows 11 How do I stop the…
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How can I watch tv channel streams?
Hi. F-secure total does not let me watch tv streams, which is a critical problem. I resently uninstalled the whole app because of that. If I can't use the protection or choose what apps are allowed to work normally, f-secure services are not for me. Is there a way to fix this? To enable applications to work normally?…
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VPN - Stockholm - Lags/Time out
Using VPN in Stockholm. It lags something incredible at times and gives "time out" during times that you can imagine are hectic. If I switch to a server in Finland, it works fine. What to do? Or when do you fix the server in Stockholm?
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Freedom VPN Blocked My Apple and Activision Accounts
Dear Sir/Madam, Approximately two months ago, my Activision account was initially suspended, allowing for an appeal process. Upon filing an appeal, my account was permanently banned. Notably, during the authentication and gameplay for Call of Duty, my Windows 11 PC inadvertently had Freedom VPN enabled. This incident…
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Upgrade to latest F-Secure Internet Security not working
Hey all, I did create a new account as per your new product change, but after the latest upgrade of the Internet Security my license seems to have broken, and Im now running on a 30- Day trial license? Can you please assist or guide on how to get my product and license reactivated?
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F-Secure Safe - WithSecure Plugin hosting service - High power and Memory usage
Recetnly I have renwed my subscription to F-Secure Safe and started using it again. Ever since that I have noticed that my laptop is running low on battery way quicker than before and as a result of that I have noticed on Task manager that WithSecure Plugin hosting service is taking almost the same amount of memory usage…
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How to cancel Freedome auto-renewal?
I've had a subscription for a few years, but want to cancel. HOWEVER, myf-secure only show SAFE, not VPN, and they have different renewal dates. VPN is coming up in a few days.
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Bank Webpage Does a Redirect to a 3rd Party Website that F-Secure Banking Protection Blocks
Log into credit card website. Make payment from a connected bank account. The credit card website makes a redirect to a 3rd party SSO webpage which F-Secure Banking Protection blocks - even when the URL is allowed/exception created for it in Banking Protection. F-Secure Banking Protection does not work properly (must be…
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Browser extension problem
I hope everyone is doing great. The "website rating" is not working with the google search engine. I reinstalled the extensions on both chrome and edge but that didn't help. I even reinstalled the f-secure safe and that didn't solve the problem either. Looking for a solution. Thank you so much.
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Hoping this product isn't about to become totally useless...
I've seen a lot of complaints about the F-Secure pop-ups. Personally, I found them very helpful. However, recently the pop-ups pop up and then pop down so fast that I can't even read them making them not merely annoying but both annoying and pointless. Is that the plan?
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Mehr Kaufen-Funktion zum Erweitern des Abos funktioniert nicht. Wie lange noch?
Ich versuche seit 6 Tagen mein Abo zu erweitern. Es ist allerdings nicht möglich. Mir wird a) kein Preis für die Erweiterung genannt und b) eine Wartung angezeigt, sofern ich ohne Preisangabe den Dialog weiter durchlaufe. Wann kann ich mein Abo erweitern? Oder muss ich kündigen?
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how to right-click the file and scan via F-Secure?
After I download a file, how to right-click the file and scan via F-Secure? Cause on my Windows 11, when I right-click the file, but don't have this option?... Thanks! :)
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Annoying Pop-up
How do I stop these annoying pop-ups?
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Password Vault password not recognized-new PC install
In my new installation of F-Secure Total on Windows 10 build 19045-3803, Password Vault is not accepting my (known and entered correctly) password. There is NO WAY to connect the devices without getting through this broken password screen. Password Vault still works perfectly on my iPhone, THANK THE GODS. Otherwise I would…
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To much memory for F-secure!
Hello! Anyone know why the F-secure add-on "fscesproviderd" is taking up so much memory? 10.69GB of my 24GB RAM. I also use Lightroom and iMovie which require the same amount each. And add to that all the other hundreds of small programs required. /Thanks in advance!
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Total claims that I haven't created Recovery QR code although I have
I got a notification that I haven't created a Recovery QR code, although I have. It was possibly after an automatic update of Total. Not only is this annoying, but it's also annoying that it asks you to create a recovery code, but doesn't tell you how. Maybe add a direct push button to create a recovery code from that…
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Unwanted pop-up message
I keep receiving pop-up from KPN that my service is about to expire. I did prolong this already ages ago, but pop-up keeps coming up! How can I stop this?
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Assign more than one license to a third person
I want to assign two licenses to one person. How should I proceed?
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How to leave my current group
I want to add my PC to my husband's subscription but have a free subscription on my own account. How do I leave my current group?
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Browsing Protection by F-secure enabling Youtube restricted mode
Hi, I have bought Telia Turvapaketti (powered by F-secure) as a bundle with my internet connection. Most of the features are fine, but "Browsing Protection by F-Secure" extension to Firefox block large amount of Youtube videos. by switching on YouTube "Restricted mode" which cannot be disabled manually. I have problem only…
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eski f- secure kullanıyorum bankacılık koruması yapmıyor.ne yapmalıyım?
eski f- secure kullanıyorum bankacılık koruması yapmıyor.ne yapmalıyım?
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Reminder operating system support has been updated to at least mac12,iOS16,Android10 or later
Learned today that F-Secure’s operating system support has been updated to at least macOS 12 (Monterey), iOS 16, and Android 10 or later 芬安全軟體更新作業系統支援至少要 Windows 8.1、Windows 10 版本 21H2 或更高版本、Windows 11、macOS 12 (Monterey) 或更高版本、iOS 16 或更高版本以及 Android 10 或更高版本。不支援基於 ARM 的平板電腦。 The community article (…
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Is Freedome necessary?
I have F-Secure Total installed on all of my devices and that includes VPN, Secure Browsing, Password Vault and ID Monitoring; do I need Freedome or can I uninstall it?
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Possibility to set Total VPN off for preset limited time
Hi! Some services do not allow using VPN. This applies eg to some banking services or to Netflix. My friend told me that eg NordVPN allows to turn off VPN for a limited time such as 5 - 15 minutes. After this the VPN turns automatically on. This is good because the VPN turns on after this time and you do not forget it off.…
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Asking to set up browser extension for Chrome macOS, already installed
I got a message popping up that my Chrome browser extension needs to be set up. Fact is that it is already installed a while ago and up to date. It this false positive a know issue? Made a screenshot of the F-secure software and Chrome web browser, what is shown when I press "Set up". I can not see any action for me to…
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Privacy VPN and Apple CarPlay. CarPlay no longer connects when Privacy VPN is on
Hello, I am subscribed to F-Secure Total, since 2019. I have an iPhone Xs Max, iOS Ver 17.1.2 Recently CarPlay is no longer connecting on my iPhone when the VPN is turned on. It was working up until a few weeks ago. I was having a problem with the VPN on my iPhone, it was continually disconnecting, and I would have to…