Anti box scanner.

svexec

Says not connected when I. am I am connected The program won't start.

How is this fixed?

for Windows 11

thx

Firmy

Hello @svexec

Welcome to the F-Secure Community. Thank you for your post.

Could you please provide more details about where it shows that you are not connected?

If the program isn’t starting, it might be related to a Windows update or the Microsoft Edge WebView2 component. We recommend checking for any pending Windows updates and ensuring that all necessary updates are installed. Additionally, please make sure you have the latest version of WebView2 installed. You can refer to this link for more information.

Once you’ve tried these steps, please let us know the outcome.

Thank you, and have a great day.

svexec

Spectrum said i must uninstall all microsoft defense apps just to use your antibot only app. is that correct? if so, that's not a good design.

the 'not connected' pops up when i run the antibot app

Firmy

Hello @svexec

Thank you for your reply.

Microsoft Defender cannot be uninstalled in modern versions of Windows, but it will automatically be disabled if you install another antivirus. For example, when you install the F-Secure app, Microsoft Defender will be turned off automatically.

Please note that the Microsoft Defender Firewall should remain enabled, as it works in conjunction with F-Secure protection.

However, since you are using a modified version of the F-Secure app for Spectrum users, we recommend reaching out to their support team for more specific assistance.

Thank you, and have a great day.