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Hackers have ruined my life
I bought a new phone and that's when it started happening. At least that's what I thought. Slowly I think it was happening before then but full on after the new phone maybe the SIM card was cloned by the guy I bought it from at the store who keep giving me discounts on the phone that I wasn't supposed to get because it was…
 
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F-secure genom Telenor "Surfa säkert"
Jag kommer ej in på min bank. QR-bilden har kompletterats med "Bank-ID på enna enhet", vilket medför att signalen från min mobil ej fungerar längre. Felsökare på Telenor klarar ej av det och jag har trots timmars försök ej nått support hos F-secure. Dessutom är min engelska bristfällig. Vad göra?
 
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Πρόβλημα
Το προιόν στον υπολογιστή μου, δεν κάνει Έλεγχο ενημερώσεων και δεν κάνει σάρωση για ιούς. Υπάρχει πρόβλημα.
 
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Merging Account with https://personal.f-secure.com/devices
Started out as Lookout customer and was migrated to F-Secure. I tried to create an account via F-Secure my account but it does not show my Lookout account subscription. Only way to view that subscription personal F-Secure website. Is there a way to subscrip to F-Secure Total. Will there be a discount for existing Lookout…
 
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Downgrade to Internet security
I have Total (now expired) and want to downgrade to Internet Security because I do not use additional features. Do I just apply a new subscription code on my F-Secure subscription renewal, or do I need to uninstall Total and reinstal Internet Security. How does this effect my current account and if cancelled then how do I…
 
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How to turn off the "Restart Deletion Prompt"?
Hi, I have a problem.
When F-S finds a suspicious file that is running, it will prompt that the file has been blocked from running, but it needs to be restarted and deleted, I chose to postpone the restart, and listed the file as allowable, after a while, F-S reminded me that I need to make a restart choice, I even deleted…
 
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デバイスを保護するための招待状を受け取りましたか?・・・・・いいえ、まだです。
デバイスを保護するための招待状を受け取りましたか?・・・・・いいえ、まだです。
 
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ID Monitoring: who are stored my data on f-secure server
when I use ID Monitoring, I tell f-secure service sensitive data (e-mail, phone number, credit card number, …). If I’m right, f-secure will match my data with what is in the darknet. But how f-secure protect my sensitive data? Are the stored as hashed data? How can I be sure that this data will not be stolen by other.…
 
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Will F-Secure have AviraCore's Firewall?
F-Secure has now switched from its own technology to Avira's scanning and behavioral analysis. I see the file “firewall.tools.exe” in the folder of the F-Secure software. Will F-Secure have AviraCore's Firewall?
 
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Again, no Capricorn-updates! Christmas-holidays is over - Back to the office!!
And start updating…
 
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My iPhone will not connect to a mobile network abroad
is F Secure blocking my phone from automatically connecting to a mobile network abroad even if I turn the VPN off????
 
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iphone 16  - VPN compatible with CarPlay/Airplay?
I have a new iPhone 16. On this device, CarPlay/AirPlay only works if I disable the f-secure VPN. However, on my old iPhone 12, f-secure VPN and CarPlay/AirPlay are compatible. Is this a f-secure bug, or do settings need to be adjusted?
 
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Seit Tagen kein Capricorn Update
Vielleicht kann da mal jemand Auskunft geben warum das so ist?
 
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I want to cancel my account
I want to cancel my account
 
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Wiederherstellung der App
Ich habe die App auf meinem Notebook deinstalliert und bekomme sie nicht wieder installiert. Bei Google Play erscheint ein Button "Auf weiteren Geräten installieren". Eine Neuinstallat.ion wird nicht angeboten.
 
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Alternatives?
Now that I have learned that F-Secure is bowing to the regime's rules, and blocking the free information (like e.g. rt.com) I have decided to end my and my company subscription. The question is, what is another alternative, allowing free speech? I do not mind paying, even expensive, as that has never been an issue to us.…
 
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Feature Request: User Consent Before Activating Banking Protection - HUMAN CONTROL
Dear F-Secure Team, I recently encountered a critical issue with the Banking Protection feature that I believe requires immediate attention. While attempting to pay my hospital bill, the Banking Protection activated automatically, interrupting the payment process without any prior warning or consent. This behavior left me…
 
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DeepGuard keeps closing my files, how do I stop it?
So I'm trying to mod a game and I've downloaded a file from a trusted website but when I open it deep-guard keeps closing it. I tried looking under the section with blocked websites and such but the file isn't anywhere to be found. Deep-guard is a useful feature but I would like to open this file. Is there a way to allow…
 
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How can I access the Secure Browsing by F-Secure beta extension ?
I'm subscribed to and using the Beta version of F-secure for Mac OS X. I'd like to install the Safari - Secure Browsing by F-Secure - extension. When I try to install it, it starts TestFlight, and I get the message "This beta isn't accepting any new testers right now.". Is there a direct URL to use ?
 
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Device performance slows down during updates and update checks
Hello, I noticed a few topics from the last 1-2 years on this forum by people asking why their computers are lagging or slowing down while updates are being handled in F-Secure. None of these threads have been answered by a Moderator, Community Manager or anyone from F-Secure. At the same time, the threads are closed, even…
 
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Possible dnsleak/android
Device= Android: 15 (Pixel 6a) F-Secure: 24.11.9132029,VPN-gw= Ficolo/Espoo dnsleak.com: Suspection of DNs-leak with VPN on(client)=ipv6,DNS-server=ISP=DNS-server Should i be worrying of my privacy in any way? Edit: PII removed
 
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F-Secure VPN will not connect, iOS 17.5, F Secure app v23.0.301700
Hello - longtime Freedome user, per direction I have uninstalled Freedome on my iphone (15 pro) and have installed the new F Secure app. My subscription shows as valid until September 2024, which is correct. The VPN does not connect. I was having connection issues with iOS 17.4 however they seemed intermittent. When it was…
 
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Reititin vanhenee - ounou! Router outdates - omg!
machine translation below - I was lazy. tietoturvariskien kasvamisen ymmärrän, mutta liittymämyyjien mielestä useamman vuoden vanha reititin myös hidastelee! Huolimatta, että uudessa näyttää olevan ihan samat nopeusspeksit maallikon mielestä. Samalla tämä uusi reititin kuulemma palvelee vaikka kuinka pitkään eteenpäin.…
 
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F-secure protection randomly stopping on Android
I'm told that "Chrome protection could not connect to accessibility services. Please try switching the service off and on again." Sometimes it is off, sometimes it isn't but doing an off/on starts protection again, until it stops the next time. Also, the F-secure accessibility shortcut button is dimmed out.
 
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My home network. The WLAN connection is recognised as not secure.
iOS 18.2 installed. Restarted router. Restarted IPhone. Always the announcement the WLAN connection is not secure. This issue finished during the day. Hope it will be fixed now
 
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A few questions/F-Secure, scam protection:
A few questions/F-Secure, scam protection: F-Secure(android 15,pixel 6A)ver 24.11.9132029 Connecting to Home Wifi Network X (5GHz,Wifi protection on,VPN off) Scam protection: I get a notification: "You have connected to an UNSECURE wifi network" 2. F-Secure(iphone 14,iOS 18.2)ver 24.11.304703 Connecting to (the same) Home…
 
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F secure safe
f secure safe Safe wifi is now not safe Im connct to a wifi router brand soja link It wahs safe to connct to it last night Now safe says you are connct to a unsafe network
 
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frank stevens
What is 'banking protection' that is screwing up my computer?
 
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Security Cloud is not connected
When Security Cloud is not connected, the browser plug-in also fails to display the web page reputation, which can last for more than an hour. I don't speak English very well, so I used a translator to write this passage.
 
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F-Secure blocks internet on WiFi network switch macOS Sonoma
F-Secure seems to block internet access at least for browsers (Safari, extension installed; Firefox, extension not installed) when my Macbook switches from a secure known WiFi network to another (home → work). I just installed F-Secure (Version 19.9 (63790)) on macOS Sonoma 14.6.1 and found this behaviour. Connection is…