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cannot start F Secure when in safe mode
I went to safe mode (not online) and tried to start F Secure (I have F Secure internet security, windows 10) but the program will not start. I want to run a security scan in safe mode. Why doesn't the program start?
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F-Secure Mobile - How to remove notification icon
Hi, I installed Fsecure mobile on my cellphone but it alwais show the Fsecure icon on my notfication bar on the top of the screen. ( Not on the right were i have batteries and other, on the left with the notifications ) How to remove this icon ?
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How do I make a complaint?
Two years ago I renewed my subscription and F-Secure/Cleverbridge stole the remaining three months of the existing subscription. Emails and telephone calls eventually re-instated the missing months, a grudging apology and an assurance that all was sorted. Now I am getting emails saying my subscription is about to expire -…
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security code anti-theft forgotten Nokia E72
security code anti-theft forgotten Nokia E72
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FS Protection replacing SAFE
I have become aware of FS Protection replacing SAFE, via th the BETA program website (https://beta.f-secure.com/welcome/key/P4HQFHCLWGK95M0L). I would like to know the approximate date that FS Protection will replace SAFE.
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Share parental control with other parent in My F-Secure
Is it possible to give access to children's devices to other parent in My F-Secure? Other parent is already in the same circle with own F-Secure account. This would be quite crucial functionality to properly utilize the family rules. Petri
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Refund
I finally found the reciept for my original F-SECURE renewal. I took all of November off for hunting season. I went ahead and updated to the new (low priced) F-SECURE SAFE. I would like to to be reimbursed or have the F-SECURE renewal removed from my debit card invoice. Thank you.
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FSMS: (1) Crashed when opening Application Privacy; (2) Boot scan by default
Hi there, Does anyone experience this problem on Platform: Sony XZs mobile? 1, Clicked on the Application Privacy in FSMS 2, Select "View application" 3, Click on the taps and application quit with Android send report messages Also, FSMS boot scans while system starts (no matter a clear shut down or restart), even though…
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I can't add my other e-mail to my group...
When i tries to add my other e-mail - shows that my e-mail belongs to other group... So how i have to left that stupid group, if that pedik by he self took trial licensse
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Initial Trial Gripes
After lurking in the beta program for awhile and then going to Kaspersky, I reconsidering F-Secure for both my computers and my grandfather (who frequently gets into trouble with adware and drive-by sites). However, 3 problems I found in the beta still remain. 1: Browser protection for Android only works for the F-Secure…
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Upgrade Path Available?
Hello, Is there an upgrade path from F-Secure Internet Security to F-Secure Safe? If so, what are the details? Thanks, Steve
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F-Secure Mobile Security - licence date have changed
Hello, My F-Secure Mobile Security - licence date have changed from april 22.2018 to january 13.2018. So without any reason I loose more than 3 months. Can you explain me why ? If it is your policy I will certainly look for a more honest mobile security provider. Waiting for your reply. Regards, Alain.
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Youtube not loading
Hi I have F-Safe installed with content resritctions on and you tube is not loading at all. The page does not load i get error message "Make sure that you’ve got the right web address: https://www.youtube.com" I've turned off content restrictions but it still doesnt load any ideas?
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hello
hello ok good well ok sms or call security code bye have ok good well where ok sms XXXXXXXXXXX Edit: PII
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BSOD tcpip.sys when accessing network shares Realtek NIC
Hello Win7x64 F-Secure internet Security Realtek GBE ver 7.113.914.2017 14/09/2017 I've 6 licences but this is the ony PC with a realtek that I own The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff88001b39119, 0xfffff88004483588, 0xfffff88004482df0). A dump was saved in:…
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email scanning
hi, please can someone tell me ? does f-secure safe 2017 scan emails and does it scan a secure connection, thank you.
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updates
can someone tell me how many times a day f-secure safe updates please thank you.
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engines
hi, can someone tell me how many antivirus engines does f-secure safe use, please thank you.
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f-secure internet security / f-secure SAFE: Activation
Hi, at the moment I've installend f-secure internet security on my Windows 7 PC. Now I have to extend the licence in a few days. In my new account I have a new f-secure SAFE licence for 5 drives. How can I extend my license for f-secure internet security without re-installing? I've haven't found a licence number? How can I…
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Change email
I’ve signed up for s-secure safe and I need to change email address I spelt it wrong at sign up
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Banking protection banner out of place
Hi, When I enter a banking website, the banking protection banner appears on the very right side of my screen and is "cut in half". As a result, I cannot see or click on the buttons to interact with it (see picture). Any idea why it's happening and how to fix it? Thx!
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F-Secure SAFE keeps stopping when installing Playstore updates (Android)
Hi, Everytime when installing updates from the playstore, SAFE keeps crashing on almost every app update that gets installed. Have this on Android 8.0 and 8.1. Regards
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change e-mailadress for logging in
There has been a major problem. My laptop has been hacked and now I want to replace all login codes and e-mailadresses. The Fsecure inlog side will not allow me to change my e-mailadress and I just can change the password. For me it is of great importance to change my e-mailadress. How can I do this.
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Tablet set up with parental controls but I want to see Youtube
Options Hi. I set up my samsung tablet with parental contols for my child but I want to be able to see you tube. How can this be done?Thanks
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Scanning Microsoft Outlook PST files
Below is the scanning report of an Outlook PST-file. Question: How do I now identify the offending e-mail or its attachment? I was scanning the forum and found this entry: https://community.f-secure.com/t5/F-Secure-SAFE/How-to-find-which-mailbox-is/td-p/30358 I am afraid this is not a feasible solution for me - the PST…
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Call a website in Chrome shows "Internet access blocked" for 2 seconds
Hi, since some month I always see in Chrome the message "Your Internet access is blocked" for one or two seconds, when I open a new website. The problem exist only in Chrome. Firefox and IE are fine. When I deactivate F-Escure Internet Security then chrome works fine. I have deinstalled and reinstalled Chrome and F-secure…
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FSecure deletes (harmless) files without warning and without quarantine
Hello, FSecure delete an old file from my harddisk (a setup actually) that is not harmfull at all. It happens now several times. The problem is that FSecure deletes the files without putting it into quarantine so I got no chance to tell FSecure that is harmless or send it to FSecure to investigate the problem This file was…
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Suscribtion will stop although my f-secure account are valid
Hi everybody I have extended my f-secure subscription. Now my devices report me that my subscription will stop in 20 days. But my f-secure account says, everything OK my subscription is valid until November 2018. I have reinstalled the f-secure safe but the problem persist. Sorry for my bad English and thanks for helping.
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Mac - Running SAFE but do I also need it on my virtual Windows
I am running a Mac (Yosemite OS) with SAFE installed. Within the Mac I am also running Windows 7 through VMWare. Do I also need to install SAFE on the virtual Windows OS? The reason I ask is that I have been doing this for some time but recently the Windows environment has become painfully slow. I mean REALLY slow. I tried…
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False flagging of GT4T, a translator productivity tool
Dear support, A user of GT4T reported to me that one of the F-Secure products falsely flagged GT4T as a virus. GT4T is not a virus, neither does it do anything malicious. It's a simple translator productivity tool. and it's been selling for 7 years. Please help me check. Please download the installer file at…
