Installer password on trying to update FSecure

LesB
LesB Posts: 5 New Member
in F-Secure Internet Security

On OS/X, on trying to install an update, I get to a screen entitled "Installer is trying to install new software" which is asking for a password.  I've tried my OS/X password and my FSecure login password without success.  Can someone please tell me which password it's asking for?

 

Thanks.

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Comments

  • Ukko
    Ukko Posts: 3,611 Superuser

    Hello,

     

    Based on this Knowledge base article:

    https://community.f-secure.com/t5/F-Secure-SAFE/How-do-I-install-F-Secure-SAFE/ta-p/80882

     

    And based on potential feelings (like comparison with Windows UAC) and some articles on web (about Mac) it should be:

    • administrative credentials;

    So, maybe not your password -> but password of administrative user under your system. I'm not sure about certain points - but there was recently some stories about Mac platform and their 'root' administrative passwords troubles (maybe you did change it ?! and if so -> should be this one maybe).

     

    Thanks!

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