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Browsing Protection in Firefox v57
Recently, Firefox (v57) has disabled Browsing Protection by F-Secure (see messages below). Are there any plans to support this? "Browsing Protection by F-Secure could not be verified for use in Firefox and has been disabled." "Starting in Firefox version 57, only extensions built using WebExtensions APIs will work."
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My F-Secure questions
Hi, I'm finding the My F-Secure portal a little difficult to use. First of all, it is so slow that I try my very best to stay away from it (it's not uncommon that a single page takes 10-20 seconds to load). Why is that? Secondly, I'm trying to figure out how to change my account information. I have an old billing address…
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Harmful Site
What does it take for a site to be designated "harmful" by F-Secure? The warning says the site is "reported to be harmful" . Do false reports happen or are these warnings very well documented? The site in question was a Bloombergquint.com/onweb account on a Drudge link. Thanks.
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Cancel my F-Secure SAFE Subscriptions
I can't seem to do this anywhere in the online interface just loads of options to renew. Please cancel my account affective immediately.
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I cannot add exclusions to Deep-Guard
I cannot add exclusions to Deep-Guard. When i try to add a file or folder it doesn't show in the list. More than that, when I close 'App and file control' I cannot open it again and only killing the process in Task Manager helps me to open 'App and file control' again. I think it's some sort of bug.
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Internet Banking problems
F-secure seems to have got rid of the possibility to email support, and given that I work during the day and cannot chat/phone during their limited hours, I am forced to post here. For ages I have been having problems with the online banking protection of F-secure. It fails to turn off after leaving online banking, fails…
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SecuRom
Hello everyone, I have received a presentation cdrom and when I started it, deep guard prevented the starter program do run the cd and provided me with the following link https://www.f-secure.com/v-descs/w32_malware.shtml So I contacted the company who sent the cd and they got in touch with there vendor who claim that the…
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"My F-Secure" issue
Hello, I think that there is an issue in My F-Secure. It indicates that my key is valid til 01.29.2020 but F-Safe GUI indicates the exact end date : 06.25.2020 ! What can I do ?
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How to recover account from old HDD?
So in short I have following problem. My old father has bought F-Secure license for his laptop. Now he has no idea how he has made it, meaning no recollection what email, passwords etc he has used. Now he had unfortunate thing that his laptop got fried in thunderstorm, plus multiple other devices. He bought "new" second…
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Application.BitCoinMiner
Hello, When I read the explanations of this threat here : https://www.f-secure.com/sw-desc/application_bitcoinminer.shtml , I cannot understand how I can be sure that the parameters of my F-Secure Safe are good for automatic removal of this threat ? Can you help me ?
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F-Secure powers down PC after scan
F-Secure is powering down my PC at the end of a scheduled and manual scan. It doesn't create a log of the scan. The last successful scan with log was in April. is this a new option and how do I disable it, ot fix the problem.
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Don't have a Virus Scan on my IPad, anybody please help me.
I can't scan for viruses on my IPad do I uninstall this version and try again and how do I uninstall as well?.
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Re: F-Secure Safe and F-Secure Anti-Virus
Well, here's a question: I'm using 'F-Secure Anti-Virus' on my MAC, but I read on F-Secures website and on this thread that it's only compatible with Windows? I'm using MacOS 10.13.6 (High Sierra). How is this possible? Is my Mac properly secure?? 😬
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Santander - protection banner doesn't appear
When I log in to Santander online banking the protection banner doesn't show as active. It does with my other online account with a different bank. troubleshooting suggests the bank isn't listed but, come on, Santander???. It used to launch OK. Any idea's?
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Android permanent notification icon
The permanent notification icon of F-secure SAFE is a much disccussed topic on these forums. Still I could not yet find a satisfying answer. Also not in "About notifications in SAFE for Android" My question: Which notification to Disable in the app notification setting (off the 13 options) to get rid of the permanent one,…
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Browsing Protection issue with Microsoft Edge
Hi Effectiveness of F-Secure SAFE Microsoft Edge I am informed via warning screen that My Window 10 as been compromised and the anti-virus software is ineffectual. With Google there is no problem. Don't understand why this is'nt picked up with F-Secure!
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Help! Charter Security Suite Uninstalled Itself?
The other day my Charter Security Suite did some kind of critical update, told me to restart my computer and I did. Upon rebooting I noticed the icon for it in the Windows 10 start button was gone. The icon for it under "show hidden icons" on the task bar was still there, however clicking on it did nothing. I then got a…
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Problem ?Exploit? with mobile security
Severalt apps are blocked with mobile Security. Apps can be accessed by hitting the "allow" button several times and after that hitting the "forgot pw" button. All blocked Apps can be accessed after that without any restriction. This was discovered by my 11 Year old son within a Huawai P-Smart 2018 /Emui 8.0/ Android 8.0.…
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REALLY delete website settings in Safe Browser on Android
Safe Browser DOES NOT delete the local storage of data made by websites. Via Settings - Advanced - Website Settings. I see storage by dozens of websites. Deleting an entry does not work. Deleting everything does not work. Entries are still there. Someone can perhaps explain what is going on, which can't possibly be a good…
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key is not working
I purchase fsecure on line and installed on my PC few months ago. because of some malfunctioning of PC i format my PC and tried to install fsecure. but it message that the key is wrong. Please send me the solution. XXXX-XXXX-XXXX-XXXX-XXXX Edited: PII removed
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green or blue check mark
What is the difference between the green and the blue check mark by a website in the Google browser? Or... why do I see a blue check mark by my own website in Google (others sites are green)?
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How my website impact if browsing is not safe?
Hi, My website indiaflowermall.com that checked with google safe browsing tool its show "No unsafe content found"what impact of harm if they show another message? how I can make my website safer any advise welcome.
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How can I create an exception for a certain software (exe) in F-Secure SAFE?
Hello, I use memoQ, a local computer-aided translation environment, which connects to a cloud server for synchronization. This synching process is very slow, which the software supplier says is caused by F-Secure. He recommended finding out where I can add the memoq.exe in F-Secure as an exception for real-time-scanning.…
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protection malfunction
Hi sir, Today I installed f-secure safe antivirus 2nd time in my pc after 5 min the error occur " protection malfunction . please restart pc " .I had restarted my pc atleast 5 times but the result is same . I got same error again and again so please help me as soon as posible
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Entering bmwusa.com activates banking protection
This is a false positive that needs to get fixed. Thanks
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Safe and banking protection with Firefox 64 bits
Hello, I wonder if the problem of no bank protection on Mozilla Firefox (67.0, 64 bits) is not related to the fact that the F-Secure extension was enabled. Because F-Secure is only in 32 bits. Since the reinstallation of F-Secure, I have not reactivated the extension for Firefox, and bank protection works. Just an…
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F-Secure IS subscription oscillates between valid and expired state on computers.
Dear F-Secure, Several hungarian customers complain today that their "F-Secure Internet Security" subscriptions frequently "oscillate" between valid and expired state on the computers. Even if they re-enter a 5x4 character keycode that should be good until mid-2020 and it is accepted, the status soon changes back to a red…
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kids protection
Hi - I've just got this through Virgin and I'm unclear if the kids protetion does anything besides provide a custom browser that can be content- and time-limited? in which case the time restrictions, bedtime, etc would only apply to using the F-Safe browser? which....is pretty useless if that's the case?!
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F-Secure Safe and F-Secure Anti-Virus
Can someone tell me what's the deffent between F-Secure Safe and F-Secure Anti-Virus?
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Forgotten My F-Secure login details
I have forgotten both my email and password for my F-Secure login. Please can you help me with this?
