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Virgin Media Offer
Last year I renewed my subscription using the Virgin Media offer of £44 for a two year subscription. I now have one year remaining. This subscription covers up to 5 devices but I now have 6 or 7 devices that I want to cover. However, when I look to upgrade to 7 devices the price offer is over £65 to add two more devices…
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Protection
Does f secure continue to protect my device if I log out or do I need to remain logged in all the time?
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How does F-Secure Safe license period work?
Hello there! I want bo buy 1 year F-Secure Safe license but don't know: When do F-Secure Safe license period start? When i bought it or when i actived it on devices?
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F-Secure Ultralight Hoster ?
What does this process (under F-Secure Host Process) do? I noticied today that my PC was running hot and found that the Ultralight (not so light) Hoster is running at 16-30% CPU all the time. Never noticed it prior to today. I stopped the process from task manager and issue went away. Running Windows 10, 1909 build with…
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To many licenses in the same computer
I have used your instructions to uninstall and download F-secuer Internet Security. In order to reistall the correct, ongoing license in a second computer. But – one problem remains: I have two computers. They are syncronised with eachother. When I install F-secure Internet Security on one, the other computer is not…
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How to set password to internet security?
Hi everybody! I would like to ask for some help about internet security. How can I set a master password for the internet security itself. So I mean the function of this password would be that if I want to change any setting I have to give this password. Also, with this password the application itself cannot be turned off.…
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F-Secure Internet Security slows down communication between Office 365 Outlook and OneNote 2016
From Office 365 Outlook you can send elements such as calendar entries, e-mails etc. to OneNote for filing. By installing F-Secure Internet Security, the transfer of items takes up to one minute. Without F-Secure it takes a split second. Where can I adjust the settings so that F-Secure is not a barrier?
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Symbian device support
hello. do you support symbian devices?
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False Positive For iSkysoft Video Converter Ultimate
Just to advise the community and ask a question. I recently upgraded to the newest version when prompted for this software but F Secure flagged it as a suspect trojan. This included the same dll in an old directory of the same product so I knew this is false. I tried to submit a sample but that part of the F Secure site is…
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How to show my website as safe to browse
Hi, I have a domain which doesn't contain any kind of malware and virus. How can we have the same to appear in safe to browse category ? Warm regards, Mandeep
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Renewal nag screen
Yes, another thread about this.. How do I go about turning off the renewal nag screen? I have F-secure SAFE with 7 licenses, 6 of which are in use, and I get to be the lucky one to explain what it means to family members of various technical ability every time it shows up - every day, on every licensed device, at least…
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Win7 Compatibility and Windows Firewall
Can anyone tell me the long-term policy of F-Secure in regard to those of us who want nothing to do with Windows 10 and intend continuing with Win 7 please. Also (I have just downloaded the Trial) I discovered F-Sec makes use of Windows Firewall and doesn't appear to have its own product --- Why is this and is it possible…
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Buy or renew F-Secure TOTAL page is down
For a couple of days now I'm not able to buy a F-Secure TOTAL description because the purchase page is down.
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Network drive shows not available after restart
hello, When I start my computer with windows 10, the network drives are not available in windows explorer. A red cross appears through the icon. when I click on it, they are immediately available again. This problem arose after the installation of f-secure SAFE. In msconfig, if I disable the "F-Secure Ultralight Network…
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scan stays at 0%
There is 2 PC: 1.) HP Pavilion dv6 (upper image) that is scanning and the %-meter is working 2.) HP ENVY 17 (lower image) that looks like scan stopped at 0%. It looks like in the 2nd case the scan is stopped at 0% and I don't know what is holding it. Initially this Envy came with McAfee that had no license (and as you can…
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Child Control off in Split Screen Android
Hello, my child has hacked the Child Control on his huawai in less than 1 minute. He opened youtube app and then the lock screen comes. Than he push clos and make a split screen and then youtube starts to work. How can i fix this?
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Something was found (system infectino), what to do?
It looks it found something infected. What should I do about this?
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Can't active my license on my account here.
Hey guys, I am trying to redeem a code but the system says "Could not find any coupon for code *********" I logged in with the email that i purchased the subsription. Please help. This is a Freedome subsription. sorry for posting in wrong section.
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How many licences for 3 PC's and 2 smartphones with TOTAL Security
Hi, I have searched for an answer quite some time. I want to secure 3 PCs and 2 Android phones of 3 users. Is the 3 license package sufficient or do I need 5 licenses? Does the license model count users or actual devices? Thank you Matthias
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Can I use "PAYPALL" for purchase F-Secure Safe?
Hi, I had bad experience to use credit card. I 'd like to use Paypal instead. Does F-secure accept Paypal payment?
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Option To Remove Statistics Box On Main Screen
Hello all: It might just be me but the info box on the bottom of the main screen giving info on how many files verified, websites verified etc to somewhat irritating. I understand some users may want this information but after a while it becomes meaningless. The option to remove notifications does not remove these…
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Zonealarm compatibility
Hello, F-Secure SAFE does not like zonelarm firewall pro, it blocks it when installing. Why its so? Zonealarm uses it own firewall driver on the ring 0, so i think its safer than WFP based ones, which can be killed easily during boot process? -seppo
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Face time calls
F-Secure safe is blocking incoming calls and messages from iPhone to Mac on face time . Remove Safe and everthing back to normal.
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The android app should have selectable scan functionality
The android app should have selectable scan functionality, like the windows version. Because apps like kaspersky have these advantages, single file scan, complete system scan and fast scan. I think F-Secure should have these features too. And not just a standard scan, I don't feel so safe and comfortable, I might even…
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Unable to renew subscription manually
Good afternoon, I have tried to renew my subscription manually for the past 2 days now but without success, i see that there are historical issues regarding renewal so not a new problem.
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Need help for SAFE on PC
パソコンが乗っ取られている様なので調べて頂けますか、
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SAFE installation stuck for a long time while installing .net framework 4.7.2
when download f secure safe--to a fresh install off win 10..it seems to stuck for a long long time when it comes to the net frame work 4.7.2-installation.is it normal or a fault? any way a manual broke the connection is done ..for a later try .....and in what order is best after a fresh install off win 10..download widows…
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Windows 10 defender gets disabled all the time!
I have the "optional" search enabled for windows defender. I use Windows 10 Pro, 1909! After enabling Windows defender second opinion scanner in windows, it gets disabled after a week, a few days or even two weeks. I have this problem now for more than two years, over several windows installations. Other Virusscanners…
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F secure removed my files
how can I recover files? My OS windows10
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Potential malware. Please advise.
I ran a virus scan this morning and a threat was found and it had the title "privacyrisk.SPR.ANDR.Agent.DQ.Gen" and my f-secure powered antivirus has it listed as malware but under the action tab it just says "access reported" so I'm not entirely sure if it was removed or not. I went ahead and ran malwarebytes and it found…
