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Cancellation
Hi, I added F secure to my virgin media account but would like to cancel this. Please can you tell me how I go about this? Thank you
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Installing SAFE on Nokia 2720
I have sent a link to install SAFE to my son's Nokia 2720 flip however it is not a smart phone so doesn't have Play Store. How do I install?
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F-Secure secure banking blocking Wells Fargo
Whenever I try to login to Wells Fargo, SAFE pops up and protects it as banking protection, which is great. It's not so great that it protects it so well that it won't even show the login page. Your Internet access is blocked Firewall or antivirus software may have blocked the connection. Try: * Checking the connection *…
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segurazo
Hi I have bad situation, It is difficult to cleanup Programfiles: there is a bad program segurazo, it is killed(I`m not quiet sure) When I try to remove it: Itisnot possible becauce it is open in some other program ( using) What can I do? There is not anymore virus in that folder or in my computer.
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F-Secure SAFE BLOCKING Lenovo Nerve Center program
Hello F-Secure Community! I have a frustrating problem. I have a Lenovo Legion Y520-IKBN laptop, and I'm using F-Secure SAFE on this device which seems to be blocking my Lenovo Nerve Center program. I have tried to make an exception in the Application and File Control tab, but it didn't solve the program. Also, I have…
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How can i close my F-secure on my laptop? I have to press ctrl+alt+del to close it
How can i close my F-secure on my laptop please/ I have to press Ctrl+Alt+Del. I think it may be the Windows 10 safety check logo/shield as it always has an exclamation mark on it, not sure. Can someone help me please?
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Activation code
Few weeks ago I bought an renew but everytime I try to activate it, I got the answer: You are not connected to Internet. While I am connected to Internet and browsing correctly. Is there any URL we can directly open and activate the Key?
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Repair virus infection files
Hello, why can't F-Secure repair infected files? I remember that the previous version can repair macro viruses, Ramnit, Sality, Virut and other viruses. Are they deleted or isolated now? Can you ask the original factory for this demand? I really like F-Secure.
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Re-installing F-Secure after Re-installation of Windows 7 and cancellation of a device?
I plan on getting a new hard drive, the re-installing Windows 7 Ultimate 64-bit on the new hard drive in my desktop computer. Just want to know how I re-install F-Secure without it affecting anything or how many devices I can still use? Also want to know if F-Secure will work, if maybe.. I install Ubuntu, which would be a…
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REFUND REQUEST
Topic: REFUND REQUEST I sent the following request through you system and it seemed to get misdirected as I got a totally irrelevant reply from "-BEN". Can you help me please. First Name Martin Last Name Fuller Business Email * xxxxxxx@xxxxxxx.xxx Business Phone *xxxxxxxxxx Job Role/Title* IT Manager Company *…
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How do I transfer an F-Secure Mobile Security for Android linces to other device?
How to transfer a license between devices without needing to make new purchase of mobile security for android?
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Compiling is really slow even with antivirus turned off
Compiling is really slow in all development environments I'm using. Mostly GCC for ARM and AVR. Creating (building) and deleting (cleaning) seems what is slowing the processes down. Simple projects takes many minutes to compile. Arduino projects, too, which I guess is GCC. I've uninstalled F-Secure antivirus and disabled…
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Re: Can not connect to BANKID
I installet Fsecure safe and Freedome and furthermore Safe Browser yesterday. Now I cannot connect to my bank, Skandiabanken which is using BankId. How can I fix that.
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sbi Card
i got free f secure anti-virus from SBI Card. But its not working in my Window 7 leptop so what is solutiom for it. thanq.
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Re: Cancel my F-Secure SAFE Subscriptions
Hey there, I've just signed up to virgin media but was led here, I then realised that this is a separate thing that I dont need and don't want. I'd like to cancel please. Thank you
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Passer une annonce sur Kijiji - site malveillant bloqué par F Secur
Depuis peu, je peux accéder au site kijiji, mais lorsque je veux utiliser la fonction "annoncer" pour passer une annonce, F Secur bloque le site en disant qu'il s'agit d'un site malveillant ??? Pourquoi ?
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Re: Cancel my F-Secure SAFE Subscriptions
hi there, i also need to cancel my subsciption i was lead her by Virgin but do not need this,. Can you email me please or call? Jade
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Scheduled virus scan could not handle some harmful items
Hi....Just joined F-Secure after using Windows Defender for many years(with no problems) After doing a full scan I got this message..."Scheduled virus scan could not handle some harmful items" I have tried to find out what it is telling me but not having much success... Can I delete it(the file), do I need to delete it,…
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No TAB to allow/deny websites
Has an update of F-secure changed how we allow or deny websites? I cannot restrict anymore for my children as the TAB is not there anymore Please can you help? I am on Windows computers Many thanks
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Mac OS Catalina Dock Problems Resolved with F-Secure Safe Uninstall
I have been having horrible problems with the dock on my MacBook since the install of MacOS Catalina. I have been on the phone with Apple Support multiple times with no resolution. We've tried everything including reinstalling the OS with no fix. I finally noticed that when starting up my MacBook, that whenever the desktop…
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Does F-Secure Total provide also virus protection in IOS devices?
I have installed Total/Safe in my (new) PC as well as mobile IOS devices. This app works as expected in the PC (including virus scans). However, I could not activate virus protection in my mobile devices. Could this be an error in istallation or just a feature of this app?
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Mobile Security ignore list?
Hi there, Please, is it possible to implement an ignore list for the Mobile Security? I have gcam installed on my phone and F-Secure Mobile Security keeps alerting me it's possibly dangerous. I want to ignore this alert permanently, but there's no option to do this. I searched all the app corners but didn't found anything…
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Parental Control handling time limit - Windows 10
Hi, I'm using F-Secure SAFE Parental Control for my 9 year old son on Windows 10 Pro. He has his own local account (no administration rights). I have configured Parantal Control with a time limit for him. We have two problems: 1. My son wants to check the current usage of his time limit. Is there any possibility for him to…
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Issues with Banking Protection and HSBCs new website
Hi There, I've recently been unable to access HSBC Business Banking unless I turn the Banking Protection off (which I don't like doing). They're revamping their site and the problems occur when jumping from old look pages to new look pages, which are the ones I need to view and administer my account. The site freezes at…
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Service enabler update for SAFE PC
On 22 October 2019, we have released an update that resolves an issue in our licensing system and how the deletion of accounts is handled. With this update, SAFE PC clients now recognize when a subscription is no longer valid, and such subscriptions cease to work. Please find detailed information about this in the KB…
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Re: Rocket League (Steam) Code erreur 51 : solution
I have the same problem.
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Re: SERVICE HAS NEVER REPLIED OR TRIED TO HELP/ANSWER ALL THE PROBLEMS THA F-SECURE HAS CAUSED!
HIi it would be nice to have someone respond to all the problems created by a computer company that says they protect problems from getting to be a bigger problem. I hope that was said nice enough, now after several days and attempts to get F-SECURE to help still no reply and I understand after my last call to 866476 0216…
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Re: Cancel my F-Secure SAFE Subscriptions
@Jaims wrote: Hi @JFlynnxyz For deleting of account, we will need you to verify some details with you, therefore we will email you and await your response. Also, there are some information related to your account that we will like to share with you before deleting your account. Once we receive your reply, we will proceed…
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Confirmation downloading the correct F-secure file for Windows
Hi, When I go to download the F-Secure file for Windows, from the F-Secure site, get a download prompt for a fiel named somethting VirginMediaNetworkInstaller<.............>exe file? Is this the correct file? It does not look right to me; I expected a F-secure named file to be downloaded. Thanks Ian
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Ad causing financial websites to be blocked?
I am on an Mac version 10.13.6 with F-Secure Safe Version 17.7 I have been trying to access several banking websites (Merriyl Edge, Vanguard, TD Ameritrade) and have been getting a "Harmful web site blocked" warning while in firefox and chrome with the same doubleclick.net website warning: Interestingly the warning is not…