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Mac OS Catalina Dock Problems Resolved with F-Secure Safe Uninstall
I have been having horrible problems with the dock on my MacBook since the install of MacOS Catalina. I have been on the phone with Apple Support multiple times with no resolution. We've tried everything including reinstalling the OS with no fix. I finally noticed that when starting up my MacBook, that whenever the desktop…
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Does F-Secure Total provide also virus protection in IOS devices?
I have installed Total/Safe in my (new) PC as well as mobile IOS devices. This app works as expected in the PC (including virus scans). However, I could not activate virus protection in my mobile devices. Could this be an error in istallation or just a feature of this app?
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Mobile Security ignore list?
Hi there, Please, is it possible to implement an ignore list for the Mobile Security? I have gcam installed on my phone and F-Secure Mobile Security keeps alerting me it's possibly dangerous. I want to ignore this alert permanently, but there's no option to do this. I searched all the app corners but didn't found anything…
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Parental Control handling time limit - Windows 10
Hi, I'm using F-Secure SAFE Parental Control for my 9 year old son on Windows 10 Pro. He has his own local account (no administration rights). I have configured Parantal Control with a time limit for him. We have two problems: 1. My son wants to check the current usage of his time limit. Is there any possibility for him to…
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Issues with Banking Protection and HSBCs new website
Hi There, I've recently been unable to access HSBC Business Banking unless I turn the Banking Protection off (which I don't like doing). They're revamping their site and the problems occur when jumping from old look pages to new look pages, which are the ones I need to view and administer my account. The site freezes at…
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Service enabler update for SAFE PC
On 22 October 2019, we have released an update that resolves an issue in our licensing system and how the deletion of accounts is handled. With this update, SAFE PC clients now recognize when a subscription is no longer valid, and such subscriptions cease to work. Please find detailed information about this in the KB…
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Re: Rocket League (Steam) Code erreur 51 : solution
I have the same problem.
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Re: SERVICE HAS NEVER REPLIED OR TRIED TO HELP/ANSWER ALL THE PROBLEMS THA F-SECURE HAS CAUSED!
HIi it would be nice to have someone respond to all the problems created by a computer company that says they protect problems from getting to be a bigger problem. I hope that was said nice enough, now after several days and attempts to get F-SECURE to help still no reply and I understand after my last call to 866476 0216…
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Re: Cancel my F-Secure SAFE Subscriptions
@Jaims wrote: Hi @JFlynnxyz For deleting of account, we will need you to verify some details with you, therefore we will email you and await your response. Also, there are some information related to your account that we will like to share with you before deleting your account. Once we receive your reply, we will proceed…
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Confirmation downloading the correct F-secure file for Windows
Hi, When I go to download the F-Secure file for Windows, from the F-Secure site, get a download prompt for a fiel named somethting VirginMediaNetworkInstaller<.............>exe file? Is this the correct file? It does not look right to me; I expected a F-secure named file to be downloaded. Thanks Ian
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Ad causing financial websites to be blocked?
I am on an Mac version 10.13.6 with F-Secure Safe Version 17.7 I have been trying to access several banking websites (Merriyl Edge, Vanguard, TD Ameritrade) and have been getting a "Harmful web site blocked" warning while in firefox and chrome with the same doubleclick.net website warning: Interestingly the warning is not…
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Is it piracy?
they write on the Russian site. that the action is being held. there is a link below. allegedly get a license for a year for free. register through uk https://my.f-secure.com/register/XXXXXXXXX Is it piracy? Edited: PII
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F-secure controlling mouse?
Hi, Several months ago i refreshed my Windows 10 installation and reinstalled f-secure safe. When installing f-secure it asked me to remove Norton which was reinstalled when i reset Windows. I remember my mouse cursor moving on its own towards the"yes" option when i was asked "do i want to unistall Norton". The mouse…
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Juice-Jacking or Video-Jacking
When I plug my USB cable into a compromised outlet (e.g., USB ports in airports, train stations and other public places) my device could be connected to a harmful external drive that steals my personal data and|or installs a virus. QUICK QUESTION: Do any of the F-Secure apps on my devices (like my phone or laptop,…
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Upgrade Total from 3 to 5 devices with external code purchased from Amazon?
Hi all, * I have F-Secure Total 2 years / 3 devices. * Amazon offers F-Secure Total 2 years / 5 devices. * Can I buy the Amazon product and upgrade with simply entering the new code? Background: * Amazon price: 90 Euro (2 y / 5 devices) * Cleverbridge price: 120 Euro (2 y / 3 devices) * Cleverbridge price: 160 Euro (2 y /…
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cannot invite a friend twice
Greetings, I had 3 licenses for SAFE. I shared two with family members one year ago. Because we bought extra devices, I've just added a few licenses SAFE to my account. I would like to resend an invitation to my family members to give them the ability to install SAFE on their extra devices. The system refused to send again…
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remove me !
hi i want to remove/unsubscribe from f secure, how do i do it?
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account
Hello I want to delete this account, as it is no longer useful, but I don't think there is a button or an option to delete or disable account, because the organization and variety of settings options is very confusing and sparse, in a language that I understand only because of the translator, and because of this I will not…
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How to invite when person is in another group?
Hi. I want to include my mum in the protection as she has been the two past years. But I am not allowed to to so becauce she is in another group... (She has only been protected through me!) I have tryed to remove F-secure from her computer, but it does not help. What can I do??
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Wrong date format for my locale
The sw is showing that renew now window, when it starts. What annoys me is that is is using wrong date/time format. It should use my settings, which are 24h clock and date in ISO8601 format (yyyy-MM-dd) instead of american unreadable formats. This is so wrong in all waysThis correct in all possible ways
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´Genreic question. Why last year protection of 10 computers only stands for 7 computers this yearhug
Can someone form F-secure andswer to this, as there is no real customer support for these topics..just technical support. What is the reasoning for change that with same price last year..you got 10 coputers safe protection and this year oly 7 computers. Change is enormous and impacts our business for sure. Very stupid and…
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Re: Manual scan freezes
manual scan freezes every time I try to run it.... i cannnot use the mouse and/or keyboard how can I fix this?
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Old version for OSX 10.11?
Hi. I have an old iMac which have reached it´s final update and it doesn´t support updating to newer than OSX 10.11xx El Capitan. Newer versions of Safe does not support this version. Freedome and Key are installing fine, but not Safe. Is there a repository or type "previous versions" where I can download a version that…
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Verified Apps & Homepage get blocked by F-Secure SAFE
Betr. Verified Apps & Homepage get blocked by F-Secure SAFE App: RelhaxModpack.exe https://github.com/Willster419/RelhaxModpack http://wotmods.relhaxmodpack.com/RelhaxModpack/RelhaxModpack.exe (released) https://bigmods.relhaxmodpack.com/RelhaxModpack/RelhaxModpack.exe (beta app) URL0: https://relhaxmodpack.com URL1:…
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Are F-secure the reason at Windows Defender Antivirus update error? Windows 10 1903
Hello I what to know if F-secure are the reason in Windows Defender Antivirus update error I got Version: 1.299.3039.0 error 0x80070643 28-08-2019 Version: 1.297.1243.0 error 0x8024000b 17-07-2019 Version: 1.297.6.0 Error 0x80240017 27-06-2019 they have all the name Windows Defender Antivirus - KB2267602 in the…
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Bought F-Safe, got the mail, how do I activate? Just made an account
Hello, I just bought 1 year of F-Safe, got the email, then made an account, I got the trial version although I paid for the full version. How do I get what I paid for? I made the account after paying... So Idk???
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Problems with the network installer on windows 10
Hi, I renew my subscriptopn recently and tried to install now F-Secure SAFE on a Windows System, that has been switched off for 1,5 or 2 years now. When I try to install it with the network installer downloaded from my F-Secure, it is returning with an error, that my Version of Windows 10 (64bit Home) is not supported and…
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Subscription expired popup
Under Windows Security, it shows "Your subscription to F-secure has expired". Everyday i get a pop-up asking me to renew. However, when I open the application, it shows subscription valid till 22-oct-21.
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How do I cancel my free period on f-secure if I didn’t download it on my device
I did not realise that I have been signed in for a free trial subscription and I am panicking on what to do and how to cancel it.
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Is the Chat with F-Secure Expert working? 2
I am again wondering Is the Chat with F-Secure Expert working? Tired yesterday and today and chat does not go beyond loading Just wanted to ask if the 50 % promo is for new orders only and not for reorders/continuations?
