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F-Secure SAFE Network Usage Suspension
Hello, Periodically, even in gaming mode, the F-Secure Host Process will eat all of my bandwidth for anywhere from 30 seconds to a few minutes. Admittedly, I'm only on an 8mb connection, but it's a hindrance if I happen to be playing a game. Turning on gaming mode as well as disabling all security features temporarily has…
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How do you view and edit what devices are covered?
I recently got a new iPad. How do I view my devices so I can see if my new iPad is covered (and remove my old one if it's still there)?
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safe browser and other browsers kid safety
F-secure is set as safe browser in my kid's phone, but other browsers appear too (google, Chrome). Is this okay and safe? I mean if the child clicks on these, does the F-secure still turn on and the parental controls? I can't seem to get rid of the google and Chrome because they are part of the phone (Huawei).
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Android 4.4.2 Jelly Bean in loop after AV message 'program stopped'
Installed F-secure on Samsung Galaxy Tab3, WiFi, 7.0, 8GB, 32GB Flash disc storage with Android version 4.4.2 Jelly Bean. After several days being unused, I started booted the device and after login the event 'Program has stopped' appears again and again, followed by an unplanned reboot. There's no time to stop or disable…
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F-Secure Security suite listed twice in Windows settings page 'Security providers'
Dear community, on the Windows settings page "Security providers" which has been added in Win10 Ver. 1809, my Vodafone branded F-Secure product ("Vodafone security package by F-Secure") is listed twice: The first entry lists it correct as activated, but a second entry right below lists it as "disabled" (in the German…
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Code for an 18 month subscription only gives 366 days of subscription
I just bought the SAFE package for 3 devices at a retailer nearby with a subscription period of 18 months. After entering the code manually it tells me now that my already existing subscription has been extended by 366 days. So now I miss half a year of subscription I have paid for!
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F secure safe will not install
I have just purchased F secure through Virgin Media. When I attempt to install safe. I get a message informing me that My computer is missing Windows update KB2999226. When I go onto the windows download site, and attempt to download the required item. I then get a message showing: WINDOWS UPDATE STANDALONE INSTALLER: Only…
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F-secure provided by talktalk
I have f secure with my broadband talktalk, usually when i access a banking website a green banner descends from the top of my browser to indicate banking security is enabled, this has ceased to work, i run on google chrome and i have the latest version instlled. When i us edge browser the green banner works as it should.…
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Am I protected against hackers?
I get mails claiming that I have been hacked and that malware has been placed on my computer. I have F-secure safe installed and a scan does not show anything. Am I safe?
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(un)official F-secure web?
Hello, I´ve just visited www.myfsecure.cz. I downloaded an "antivirus F secure" file called F-SecureNetworkInstaller.exe from here. However, downloading was too long and then even on website I noticed some mistakes. Now I browse www.f-secure.com and there isn´t website www.myfsecure.cz even noticed - at least I didn´t find…
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Renewal with different options
Hi! I need to renew my subscription and add more devices, however, with my current username I can only renew my current status unless I provide a new email address and password. Any ideas how I can overcome this problem? Thanks
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F-secure stops using Roblox - "Initialization error 4"
Hi. F-secure stops using Roblox - "Initialization error 4", and I have to turn off DeepGuard to play the games. This seems wrong to do. Is there any other solution that ensures the safety, or is there something wrong with F-Secure? Appreciate answers and solutions. Thanks.
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Kind answers but cheating with payments ?
To F-Secure Below you will find my maling with Cleverbridge. I take it that you will change the starting time for my next F-Secure period to the date 18. June 2019 which was shown on my P-Secure page before I paid for the next one year period. On your chat you confirmed that the next period starts when the foregoing…
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download & reinstall
I would like to download my f-secure/safe because of a computer crash. thank you Brian (mixermen41)
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f-secure safe download file not working
After an update today have lost f-secure safe and freedome. managed to download freedome and get it working but the safe will not load on to pc. Any known issues?
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TalkTalk SuperSafe set up exe is broken
Can you advise as there are many customers unable to download your product?
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Renewal in HK
Dear Customer Service staff, I am a HK user and the licence will be expired very soon. I would like to renew the licence. However, I can't make any online/electronic payment. I am looking for your HK vendor to purchase the renewal licence. Three weeks ago, I found your HK office email and emailed them to ask the…
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Can I select the effective date for a subscription?
After I purchase a package (say for F‑Secure TOTAL for 3 devcises on 2 March), will the subscription become effective instantly? Could I select the beginning date for the subscription, for example on 5 May? Thanks.
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f secure installation
how do i install free f secure
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Unneccesary E-mails
Got several e-mails about my trial period of 30 days. I am already registred with an account but awaiting my present virus protection with Norton Security to reach the end of my account in middle of June this year. I do have a registration code for a 12 month F-Secure Total and will start that after the final in June with…
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f secure installation
how do i install f secure
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Cannot see my my own orders F Secure Internet Security
I found old post of this and it said it is a bug in some versions 15.0 and 15.1 so how can I get 15.2 which is fixed? I bought new laptop and this problem came when I reused my order. So I see only these in the front of F Secure Window: ? guide, take contact to support and information. Don't show anymore "show your own…
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F-secure internet security, message: youre prenumeration has expired
Hi I have bought a new subscription valid to 2020 and downloaded it to my computer ( windows 10 home). But for some reason F-secure AND windows defender get turned off and I get messages that I have to renew my subscription för F-secure. I have done that 3 times today and totally about 10 times since I bought it (dec…
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f-secure-mobile
Having subscribed to f-secure-mobile for a Nokia E7 running Symbian software, I m now unable to update my subscription. How can I extend my subscription?
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Safe and Google File Stream
Hello, Safe seems to freeze Google File Strean and prevent it working. This started on monday 10.2.2019. Google File Stream suddenly hangs because it's unable to connect to Google Drive and after disabling Safe File Strean can connect and work without problems? Any ideas how to get rid of this?
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Long Preparing during virus scan
I just bought the 3 licenses F-secure SAVE and installed to my laptops. I have no issue with the first device. But after I installesd the second license to my wife laptop, it shown installed successfully. Once I run the virus scan, the status Preparing pop out and stated need to wait for few minutes as the virus protection…
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Unnecessary problems when installing "Fritz 16"
Hello at F-Secure! Difficulties I’ve had when trying to install the Chess program “FRITZ 16” on my computer. This is a short resume of the happenings;- When trying to install the program, I got a message that one of the program files was of a kind that F-Secure considered being damaging, or at least not recommended to…
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How do I set up my Virgin Media account of free for 12 months F Secure safe for 5 devices?
Please help me to set up my Virgin Media offer as a new customer. I log in and it takes me to my account explaining that my old subscription as now ended and needs to be renewed but offers me no option to set up the Virgin Media offer of 12 minthr F Secure Safe for up to 5 devices. The only option is to redeem a new key…
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is my free f secure active
is my free f secure active
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How to fix sbcglobal email not working ?
i want to fix sbcglobal email .