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Internet security is broken
Hello! Website analyzer is showing the gray question mark on almost every website. Only exception was youtube which was marked with the green safe mark. Also the banking protection doesn't activate when I'm visiting a banking related website. I've tested this with multiple computers and browsers. Also I tried reinstalling…
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Unable to reinstall Antivirus
Hello, I am unable to reinstall the software (SAFE) on my main desktop. Each time I try, I reach 99% of install progress, then IT call for an error "something went wrong" and ask to restart. I had no issue doing the same install on an other desktop computer with the same licence (3 computers licence) , and even did 3…
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How do I protect my new device?
This discussion was created from comments split from: My license didnt renew.
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Wie installiere ich die Software auf einem neuen Laptop?
Der Weihnachtsmann war so nett, und hat mir einen neuen Laptop geschenkt.😊 Demzufolge benutze ich den alten nicht mehr. Mein F-Secure-Abonnement läuft bis Januar 2023!!! Was kann ich tun, um die Software auf dem neuen Gerät zu installieren??? Helft dem TechnikWrack mit einfachen, klaren und vor allem verständlichen…
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Permanent icon on all Android screens
I've just installed SAFE on a Pixel 6 and I have a permanent icon which pervades every screen, including the lock screen. How can I get rid of it? It's very annoying!
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Install stucks at 40% due to a non existing programm
I successfully installed F-Secure Safe on 2 PC's and wanted to install it on a 3th one ( I have a license for 5 PC's). This install stops at 40% due to, what f-Secure says, an incompatible program. I should uninstall manualy. But this mentioned program (Zenama AntiMalware) has never been installed on this pc, I don't even…
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Can't open F-Secure SAFE on Windows 10
I can open settings, run a scan, other stuff like that, but I can't start the primary ui application. Any help? I'm on Windows 10 Home version:19042.1466
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Is it still possible to do a manually scan of files on Windows 10
I got a new SSD just after Christmas to which I installed Windows 10 since they are planning to stop F-Secure on Windows 7. I have noticed that on Windows 10 if I right click on a file there is no Scan for viruses option like there is on Windows 7, see attachments. Is that something a user can no longer do? When I download…
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A bug or what?
Hello! I have F-Secure Safe on my laptop and the indicator for files scanned is missing. I also downloaded a few files today but the ticker for downloads scanned didn't go any higher. Should I be worried that I have malware/virus or is it just a miscellaneous bug? I have Dell laptop and Windows 11 if that helps anything.…
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User accounts in blue, red, green colour
I am a new user of F-Secure Safe. I have now added several user accounts. The icon of my account is blue - probably because I am the subscription owner. The other accounts have red and green icons. What is the difference?
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On MacOS, how do I view files quarantined by F-Secure SAFE?
F-Secure provides and documents a way for users of SAFE for Windows to view and recover quarantined files -- fsdumpqrt. But no such solution is provided for users of SAFE for MacOS, that I can find. Where is the documented way to view and recover files quarantined by F-Secure SAFE for MacOS?
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fi.ilovequeira.com
I get a lot of obvious phishing messages. Started about 5 days ago. See attached screenshot. Any idea how to block these messages with F-Secure tools from coming to my sight? All messages have fi.ilovequeira.com as the source. It does not exist.
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Verdwenen documenten op computer
Vandaag zag ik dat ineens een groot deel van mijn bestanden op mijn computer verdwenen zijn waarvan ik de oorzaak nog niet weet. Echter een paar dagen geleden kreeg ik een melding van de antivirus (Ziggo safe online) dat er een virus gedetecteerd was (nadat ik iets had gedownload) en dat deze in quarantaine is geplaatst…
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f-secure-linux license possible if only f-secure for windows provided?
My provider (xs4all.nl) provides an f-secure-license for subscribers. Unfortunately this license can only be used by Android-, IOS-, macOS- and Windows-users. F-secure has a version for Linux, but this is not provided by xs4all. Could it be (or become) possible to use the linux version under the general license of the…
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cancellation
how do i cancel
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Accidently allowed a web-site access whilst banking protection on Help required please
I was looking at my bank account with F-secure on and stupidly allowed a website access thinking it was HMRC, I cannot remember the site name. Does anyone know how I can now find that site again and block it? Any help would be greatly appreciated thank you
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log in to the bank
Hello Since the bank Medirect (Belgium) updated their site, I can no longer log in. Neither with Firefox, nor with Google Chrome or Edge. The bank says that something in my F-Secure internet security needs to be adjusted, but what or how? www.medirect.be is in my list of safe sites. This is a Google translation. Please…
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Website Secure or not
I have 3 websites, I want to know the website is secure and if not what should I do to secure this? All website uses SSL. First website is hosted on Goody and remaining 2 are hosted in hostinger. On a daily basis when i browse those website then it shows request time out then after restarting my network then its opening.…
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Database is out of date
This discussion was created from comments split from: Website Secure or not.
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Excluding Folder Structure from RT Scanning
Hi, I am using SAFE v18.2 (if that's of any use). I have a folder structure on one disk (non root folder) that contains 10's of thousands of folders, each containing dozens of folders, each containing a few files. There are no executables, just data in these files. I would like to exclude the folder and all its subfolders…
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Licenses purchase
Hello, I’ve just renewed my subscription for 3 licenses for 3 devices. I’ve released one license for one device, but keep being asked for my email to release the other 2. This just sends me into a cycle of sending my e mail and being sent requests to renew my subscription. On the app, it tells me I still have 2 licenses to…
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Should I install Trusteer Rapport as well as F-Secure Safe?
Hi, I have F-Secure Total installed. I use Safe and VPN. When I log onto my banking site, it suggests installing Trusteer Rapport . So far, I haven't, because: -I don't know if it is compactible with F-Secure safe -I don't know whether it adds any additional security beyond that provided by F-Secure -there may be…
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Home Security FluBot malware threatens Android users - dozen times and counting!
I have already received this message from F-Secure on this tablet more than 10 times, plus my cell phone, etc. Last today at 5.01, 18.35 and 20.36. What the hell will end this bombing if the company does not provide an email address to which to complain? Chats and phones are either closed or behind a terrible queue. .
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How to upgrade from Internet Security to Total
Hello, I've got the Internet Security valid until January 2024. I understood that this license could be used in three devices. Now I found out that the mobile phones are not included in the devices. How to upgrade from Internet Security to Total without buying a totally new license? The present license in still valid for…
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F-Secure DeepGuard is blocking Adobe Reader DC
I am using FireFox, Adobe Reader DC and AOL. An AOL email has a PDF attachment. When using Firefox to open AOL, I click on the PDF attachment in the email to view the PDF in Adobe I get the following message: "There was an error opening this document. The file is already open or in use by another application". If I disable…
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My F-Secure and F-Secure SAFE: What a mess!
Hi I'm posting below text here in the hope some responsible person at F-Secure might forward it to the right place. I'm not willing do discuss this in an online chat, and there is no public email address it could sendit to. So, here goes my blame: F-Secure IS has been my security suite for many year. The renewal of the…
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ANTI-VIRUS on hand, I've difficulties, including on email issues, not still settled
I have bought the other day SAFE for two years for five devices. Each time I want to install, I am not asked to enter my purchase code. Instead I am asked to renew, followed by 'buy'! Please I do not want to remember some of the problems I had during the last years that left my IPAD to divine protection. Today I tried to…
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How do i kill the constant nagging to install the browser plugin
I really am sick of this insane browser plugin stuff It does block completely safe sites and even meddles with downloads and more annoyances The problem is this f-secure monster constant keeps trying to force install these monstrousities I am sick of being locked out of my local nas, because it does not have https so what…
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How to stop the restart function after blocking a malware?
I am asked to restart my computer everytime F-secure blocks a malware. Any way to stop the software to ask me restart my computer?
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Setting protected files
Is it possible to set protected files (like documents) in F Secure SAFE ? If yes, how? thanks
