unable to install F-SECURE ANTIVIRUS ON WINDOWS 7 WHY

abhi_cpp_2022
abhi_cpp_2022 Posts: 3 New Member
edited September 5 in F-Secure SAFE

unable to install F-SECURE ANTIVIRUS ON WINDOWS 7 VERSION. WHY. PLEASE CALL ME BACK ON +xxxxxxxxxxxx. I AM FROM INDIA.


Edit: Removed PII

Accepted Answer

  • Jaims
    Jaims Posts: 860 Former F-Secure Employee
    Answer ✓

    Hi @abhi_cpp_2022

    Can we confirm that the name of the F-Secure product is Antivirus, Internet Security or SAFE? We really wished you provided us with more information about the issue you are facing.

    You may have a look at this post https://community.f-secure.com/en/discussion/124282/failed-update-win-7#latest and check if it's related to an update issue. Do check the other comment by our Moderator and download the missing patch just to be sure you already have it.

    Let us know if this helps.

Answers

  • abhi_cpp_2022
    abhi_cpp_2022 Posts: 3 New Member

    YOUR ANTIVIRUS IS NOT WORKING ON WINDOWS 7 VERSION. THE APP SHOWS THAT IT DOES NOT SUPPORT WINDOWS 7 SPECIFICATIONS

  • abhi_cpp_2022
    abhi_cpp_2022 Posts: 3 New Member

    YOUR ANTIVIRUS IS NOT WORKING ON WINDOWS 7 VERSION. THE APP SHOWS THAT IT DOES NOT SUPPORT WINDOWS 7 SPECIFICATIONS. NOW WHAT WILL I DO???????????. HOW CAN I CALL F-SECURE ANTIVIRUS ON WINDOWS 7 VERSION OPERATING SYSTEM SUPPORTED CPP PROTECTION INDIA. HOW??????????????????????.

  • Jaims
    Jaims Posts: 860 Former F-Secure Employee

    Hi @abhi_cpp_2022

    Did you follow the instructions I shared earlier? You need to install that missing update then only will the installation proceed smoothly.

    If you need further assistance, you may contact our support via call or live chat

    https://www.f-secure.com/en/home/support/contact

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