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Purchased F-secure having trouble downloading . Stuck on 44%
windows 10 system .
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I bought f-secure total and i get f-secure Freedome
On this french page : htt ps://www.f-secure.com/fr/home/products/total I bought f-secure total as you can see, at 3.33 € / month, this is 39.99 € / year. (promotion) But then I found than f-secure safe refused to work, so I did some research, and I finally figured it out, f-secure send me the code only for f-secure…
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Full scan crashes/reboots my whole system
When I initiate a full scan through f-secure safe app, it scans for a while and then crashes my whole system which makes it to reboot. This is a bit annoying. Is anyone else experiencing same kind of behaviour or does someone have a some kind of solution to this? It appears to happen when scanning gets jammed to some file…
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Cannot activate my order - cannot access to my account - cannot create a new one
I was trying to switch from a product of another service provider to F-Secure Total for my new laptop. My old VPN order is still valid for 49 days in my other devices. For some reason, I cannot access to my F-Secure account but cannot create a new one neither (see message below). I received an email confirmation about the…
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Databases too old iMAC M1 Big Sur 11.5.2
Hello, have a problem with F-secure Safe. It reports "Databases too old" despite I have ran the update several times the last week. The database version is 17.11 (38515) Database: 2021-07-29_3 Any hints ?
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How can I update the virus definitions for F-Secure Safe from command line on Mac?
I am trying to update the virus definitions for F-Secure Safe from command line on Mac.I found this command : "sudo /usr/local/f-secure/fssp/bin/dbupdate" but it throws the following error: /usr/local/f-secure/fsaua/bin/fsauatool: No such file or directory. What should I do to rectify the error? or Is there any other…
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🎚Preferred Search Engine
Support ... May I Add "SwissCows" as my preferred search engine in my iOS based F-Secure Safe app? If so, how do I get this done?
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Files which are excluded and or in excluded folder will get quarantined from time to time
Hi, I am using F-Secure Anti-Virus 18.0 on Windows 10 #21H1. I added an entire folder (D:\dev) to "Excluded" in "App and file control" window. I even added an explicit file (D:\dev\myapp.exe) to that exclusion list: windows.computer_security.internal.excluded_paths.5.path: "D:\\dev "…
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Can set up F-Secure Internet Security on a Macbook under my current license?
I have a subscription to F-Secure Internet Security for 3 home computers. It's installed on 2 Windows PCs right now. My daughter now has a Macbook, so I want to set up F-Secure on it under my subscription. However I cannot find a way to download F-Secure Internet Security onto the Macbook. Is this possible? If not, can I…
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What engine does F-Secure Safe uses?
I heard this product uses multiple engine is that correct and what engines from what company are these ^^ Thanks for the help!
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F-secure SAFE won´t open
After I reinstalled F-secure SAFE on my stationary Windows 7 it refuses to open up... I can see the icon in the taskbar but every time I try to click on the icon, it opens up quickly and then disappears. If someone has any idea how to solve this, please share your solution! I´ll put my fsdiag file here if someone´s…
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Is Ransomware Protection really effective?
Hello I wanted to make sure the Ransomware Protection was indeed protecting me. As far as I understand, the purpose of this layer is to protect me from a new ransomware that would go undetected. So I made a small test, and the result is I don't feel confident about the protection in certain conditions. Based on my test, I…
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Battery settings on macos big sur
Fsecure disables the possibility to adjust the battery settings on macos 11 after removing fsecure battery adjustment works fine, is this known and being addressed?
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Had a My F-secure account with old SAFE purchase - now NEW TOTAL subscription ask for a new account
Hello, I have already an account in F-secure being an old customer since 90's When the new My F-secure account were placed online I did a subscription for SAFE, then expired. Now I just made a new TOTAL subscription but the procedure ask me to make a new account. Why that? Can you add my latest subscription to my old "my…
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How to get the Browsing Protection add-on to activate on a specific webpage?
I would like it to activate on the Protonmail sign-in page. I'm actually using the F-secure product offered by my isp but I presume the answer given here will generalize.
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What type of virus is this?
Hi, I just recently joined and I need help finding an answer to this I hope this question goes here. I have this concern because my friend uses a modified version of WhatsApp that happened to me last night but f-secure gives us an infection warning, in my case I already deleted the file and did a cleaning with f-secure but…
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family protection for childs not working stabile with SAFE Version 18.0
Hello, I'm using F-Secure SAFE since several years and also using the family manager with time limits and time budget limits for my childs. Until the last update this works fine and stabil. Since the last update to version 18.0 the time limits are active, but a simple click to extend the time budget or time limit overrules…
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subscription problem
I use machine translation so it may not make sense to you. thank you for reading. I can't buy a subscription. I'm using the SAFE app on my Android smartphone. There is a 30-day trial period left. I tried to purchase a 12 month SAFE subscription. 1. Purchase from the app → Error 2. Purchase from My F-Secure → Error…
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Failed update Win 7
I have an vaild licence wich I recently bough ( Safe but it's an Total licens),but after an update wich failed in Win 7 (32-bit Pro). It worked fine for me,but after I've recied the update ( wich was critical), the anti-virus stopped working. Because after I've got the update the OS adviced me to restart the system,but I…
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F-Secure SAFE GUImakes screen run at lower Hz/FPS
Hello, Opening F-secure SAFE or when it opens itself it makes screen go slower FPS or HZ if you have enabled 144-165Hz in your display. Is there solution to fix this or is the GUI designed for lower Hz?
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How to disable offers to install Browsing Protection by F-Secure?
I use more than one browser, but Browsing Protection By F-Secure has installed only one of them, and I do not want to do on others. Each time when you start a browser, where there is no Browsing Protection by F-Secure, I comes an alert about the event and is invited to install Browsing Protection by F-Secure. Each time I…
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Safe&Qualcomm
Summer 19 bought Lenovo windows 10 tablet/laptop. It has Qualcomm snapdragon processor. F-secure specialist told me that Safe cannot be installed into it. After I bought the license :-). Now I found nice Samsung Android-tablet, but it has a Qualcomm processor too. Would that be my second device, wich does not run Safe. I…
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Looking for an Offline update Anti-Virus product.
Hello, I´ve several Isolated laptop, they´re not connected to LAN or internet or WIFI, 100% Isolated.These laptops will be sent to differents locations just to Scan USB files before introduce these files in the production enviroments. I need a F-Secure Anti-virus that could be update offline, I mean, one that I can…
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F-Secure SAFE /Malware Bytes paid version
Hi I subscribe to both of the above to protect my Lenovo laptop but is that really a good idea, I wonder? It takes FOREVER to get the laptop started and I suspect that is due to the interminable scanning functions of these programs. Would I be better of with F-Secure and only the free Malware Bytes-version?
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Content blocker causing YouTube to move to restricted mode
Did the issue highlighted in this closed thread (link below) ever get resolved please? I have just installed F secure on my daughters laptop and she is unable to view appropriate content on YouTube. Some videos work and others, that are perfectly suitable for her age, are not available to view. As an experiment I removed…
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F-Secure SAFE can not update online
I installed F-Secure SAFE v17.11 on MacBook Air with M1 CPU (BigSur 11.5.1). The software can not update properly because it stucked in "Waiting for initial update to complete". How could I resolve this error?
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Bestaand Abonnement kan ik niet koppelen aan mijn user-id
Ik heb een licentie voor drie jaar en die loopt binnenkort af , op de site van F-secure heb ik een user-id aangemaakt, maar ik kan mijn bestaande abonnement niet koppelen aan dit user-id. heeft iemand een idee hoe ik dit oplos? Ik wil namelijk verlengen en loop tegen dit probleem aan.
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Impossible to update offline antivirus database of F-Secure Anti-Virus, "Failed to delayload"
Hello, I´m usin the F-Secure Anti-virus, with license. It´s installed in a windows 10, x64, I´m with admin rigth. I have download the database file fsdbupdate9.exe, and when I try to install its impossible, nothing happens. with the CMD i can see the error "Failed to delayload". I can´t connect to internet and i don´t know…
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I want to use KMPlayer 64X.
Hello, I hope you are doing well. I always use KMPlayer 64X. And, I installed F-Secure Home on My PC.(Windows 10 Pro) After install F-Secure, KMPlayer 64X doesn't work. I found the reason. After turning off the Deep Guard setting, KMPlayer 64X will run. What should I do?
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Why have you added an extension to my Chrome Beta?
If I enable the extension, how much of a security risk is the fact that it can read and change all the data on the websites I visit and can communicate with cooperating native applications? This has been applied without my consent.