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Sample submission
Hello, I can't submit samples because the reCAPTCHA is not showing on the page(I'm in China).May I ask if there are other way for sample submitting?
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engines?
Hi, what engines does F-Secure currently use? Does Avira still exist?
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multiple email registrations
I may have used more than one email account with F-Secure, how do I straighten it out?
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Renewal from Safe to Total not showing
Hi there, My subscription needed renewing so I went from Safe to Total and paid for it without any problems. It then asked me to set up an account and when I put in my email address it told me I already had an account and to log into it, which I did. Now all I can see is the old Safe details telling me that my subscription…
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F-Secure and Firefox
Hy, Months ago I switched from Firefox to Google Chrome because there was a problem with an update by Firefox. According to your site, that problem has been solved. F-Secure is activated and Firefox installed, but I still miss the familiar green check marks in front of trusted website names when I use Firefox. Am I…
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I purchased F-Secure Total and my license was not renewed
Hello I purchased a license yesterday and it did not add it to my account even though I already have an account. The link in email only tells me to create an account. And I already have one. They did successfully charge my bank account though
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How can I stop F-secure Ultralight hoster to observe Arduino-IDE when compiling
Everytime I start the compiling-process of the arduino-IDE 1.8.19 or Arduino IDE 2.0 The F-Secure Ultralight Hoster or F-Secure Plugin hosting service creates a CPU-load of 40% to 60% Security against all kinds of suspicious activity beeing harddisk access or transfer data from / to the internet is good.Anyway How can I…
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Ardunio-IDE stop F-Secure plugin hosting service to use 50% CPU-load
Hi everybody, each time I compile an Arduino Sketch with the Arduino-IDE 1.8.19 the cpu-load goes up to 100%. F-Secure plugin hosting service takes 50% of the CPU-load. How can I exclude the Arduino-IDE from activating F-Secure plugin hosting service ? If the Arduino-IDE should not be the reason How can I find out what…
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Scan reports from F-Secure SAFE for Mac
Is it possible to read old scan reports of manual scans in F-Secure for Mac? If so, where do I find them?
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F-Secure to safari on iPhone?
I was wondering since in iOS 15 apple allowed safari extensions on mobile. Will F-secure make their “F-secure safe” as an safari extension on iPhone? In my opinion this would be better than having a separate app for your save browsing.
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MOZILLA JUST BLOCKED F-SECURE EXTENSION
Apparently some ~terms~of~service were violated. I have been using this superior security suite for over 20 years and with Firefox for 3 years. I will have to switch back to an inferior browser that invades my privacy until this get fixed. PLEASE FIX THIS ASAP.
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Browsing Protection cannot be installed
All of a sudden F-Secure SAFE prompted me to take action. The problem stated by SAFE was that I need to configure the Mozilla Firefox extension to protect my browsing. I had already configured the extension a long time ago, and when I decided to reconfigure by clicking Configure, Firefox displays the message "Browsing…
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F-Secure Chrome Addon Messes Up Google Result Page Layout
This is with the plugin enabled. With it disabled: So now why don't I just keep it disabled? Well, F-secure will keep bugging me to re-enable it even though I have asked it to not ask again. Plus I don't dislike the functionality in general.
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F-Secure Safe
Why can F-Secure not be installed on my new laptop? I am constantly asked to uppdate Windows 11. My Windows 11 is updated with the latest features and everything and it still does not work. What is the problem with F-Secure? Should I chose some other security solution? Best, Carlg42
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Increase device count
My subscription ends after a month and I have got messages and links to renew it, but I can’t see any option at same time to increase the device max amount. How do I do this?
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Should I be worried about this?
Hello, I had my Wallpaper Engine software running and it crashed. At the same time F-Secure gave me a notification about "trojan.tr/crypt.xpack.gen2" and put a file named "WER.37fcc384-ec24-47c7-d80c6c38694.tmp" into quarantine. I checked that WER is Windows Error Reporting, could it be that F-Secure thought the Windows…
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Login interface is not displayed
Good day. I ask for your help, please. I have the following problem: I have purchased the software: F-Secure-Safe, but when I now click on the login button "top right" (this is necessary, for my account and of the subscription), the loading symbol appears briefly and then an empty page appears, if i move the mouse cursor…
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leave a group for a new subscription
Hi i want to leave a group for a new subscription My son is trying to send me an invitation
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New bug issue with FF add on again.
After the fixes last week regarding the banking protection not turning on with Paypal... it's now fixed in that it does turn on (but doesn't STAY turned on still)... (Ref: F-Secure: 046xxxxx BUG REPORT ref:_00Db0JXpV._500672Yx5rJ:ref) BUT there's a new issue: I just went to purchase something – it was actually not even a…
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uTorrent unistalled and unbale to install
Hi, from 2-3 days I was unable to use uTorrent. First uTorrent was removed by F-Secure Safe. I also tryed to download again and install again, but at the end of installation process, F-secure block install and quarantine it... Is true? There is some problem on uTorrent? F-Secure report Potentially Unwanted Application (PUA)
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Finished with my evaluation in 24h
I haven't used your product for maybe 10 years, and I'm very shocked how much worse it has become! It is absurd. It decides it has detected something, asks nothing, comments nothing and places it in quarantine. Feeling at home, do we? It's not very intuitive to put the quarantine management in settings, but OK I found it!…
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Forum
Warum kann ich keinen vernünfigen Text schreiben ? IEG-|
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Mozilla Firefox blocking Browsing Protection by F-Secure addon
I had the F-Secure addon (version 3.0.27) installed and today Mozilla blocked and disabled it, stating: ========================================================= "Browsing Protection by F-Secure has been blocked for your protection. Why was it blocked? This add-on violates Mozilla's Add-on Policies. This add-on violates…
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Website blocked in Firefox, working fine in Microsoft Edge
Hi, F-Secure blocks the site https://www.schwaebisch-hall.de/mein-konto.html in Firefox, whereas it works pretty fine in Microsoft Edge. It's a banking website. Moreover, once the site was blocked, many other sites in Firefox are blocked, including F-Secure. Anyone any idea? KR, Andreas
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Problems when trying to pay via paypal from ebay
I have been trying to buy something on ebay and pay via paypal but f-secure keeps telling me the website is denied and gives this error below…
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F-Secure browsing extension has started blocking apparently safe sites (UK)
It is quoting https://js-content.otherlevels.com/d629d56dbeddfb667e95bbf4536b4627/1278453432/interstitial/Placement%201 on Website denied page. Also get message https://js-api.otherlevels.com/0.8/session Why am I getting these messages is it something to do with javascript? This is happening on Virgin money and National…
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How to add a site to the banking protection
Swithced few month ago from Kaspersky..Surprised to see that binance.com does not trigger the banking protection of F-Secure. Is it possible to add sites requiring the Banking Protection?
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Protect Multiple Devices (Seven)
Guten Morgen, ich habe nach vielen Jahren mit Mitbewerbern zu F-Secure gewechselt. Testweise kaufte ich eine Lizenz (Dezember). Da ich zufrieden war, kaufte ich eine weitere Dreier Lizenz. Und hier fängt aus meiner Sicht das Problem an. Vor wenigen Tagen kaufte ich eine zusätzliche Dreierlizenz. Bei allen bisherigen…
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banking protection pop up
Is there a way to disable this annoying pop up without disabling the protection without having to do it manually every time I connect to banking systems and others? If not, put it on the wish list for the dev team to kill it.
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Switch of F-secure from XS4All to KPN went wrong
Due to takeover by KPN from the XS4All services, my subscription of F-Secure was noted as ended. I had to temporary install the free version of F-Secure and had access to my passwords again. But then I got the message that I had to switch to the KPN-version of F-Secure and with (in hindsight justified) fear in my heart I…
