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F-secure SAFE won´t open
After I reinstalled F-secure SAFE on my stationary Windows 7 it refuses to open up... I can see the icon in the taskbar but every time I try to click on the icon, it opens up quickly and then disappears. If someone has any idea how to solve this, please share your solution! I´ll put my fsdiag file here if someone´s…
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Is Ransomware Protection really effective?
Hello I wanted to make sure the Ransomware Protection was indeed protecting me. As far as I understand, the purpose of this layer is to protect me from a new ransomware that would go undetected. So I made a small test, and the result is I don't feel confident about the protection in certain conditions. Based on my test, I…
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Battery settings on macos big sur
Fsecure disables the possibility to adjust the battery settings on macos 11 after removing fsecure battery adjustment works fine, is this known and being addressed?
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Had a My F-secure account with old SAFE purchase - now NEW TOTAL subscription ask for a new account
Hello, I have already an account in F-secure being an old customer since 90's When the new My F-secure account were placed online I did a subscription for SAFE, then expired. Now I just made a new TOTAL subscription but the procedure ask me to make a new account. Why that? Can you add my latest subscription to my old "my…
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How to get the Browsing Protection add-on to activate on a specific webpage?
I would like it to activate on the Protonmail sign-in page. I'm actually using the F-secure product offered by my isp but I presume the answer given here will generalize.
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What type of virus is this?
Hi, I just recently joined and I need help finding an answer to this I hope this question goes here. I have this concern because my friend uses a modified version of WhatsApp that happened to me last night but f-secure gives us an infection warning, in my case I already deleted the file and did a cleaning with f-secure but…
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family protection for childs not working stabile with SAFE Version 18.0
Hello, I'm using F-Secure SAFE since several years and also using the family manager with time limits and time budget limits for my childs. Until the last update this works fine and stabil. Since the last update to version 18.0 the time limits are active, but a simple click to extend the time budget or time limit overrules…
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subscription problem
I use machine translation so it may not make sense to you. thank you for reading. I can't buy a subscription. I'm using the SAFE app on my Android smartphone. There is a 30-day trial period left. I tried to purchase a 12 month SAFE subscription. 1. Purchase from the app → Error 2. Purchase from My F-Secure → Error…
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Failed update Win 7
I have an vaild licence wich I recently bough ( Safe but it's an Total licens),but after an update wich failed in Win 7 (32-bit Pro). It worked fine for me,but after I've recied the update ( wich was critical), the anti-virus stopped working. Because after I've got the update the OS adviced me to restart the system,but I…
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F-Secure SAFE GUImakes screen run at lower Hz/FPS
Hello, Opening F-secure SAFE or when it opens itself it makes screen go slower FPS or HZ if you have enabled 144-165Hz in your display. Is there solution to fix this or is the GUI designed for lower Hz?
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How to disable offers to install Browsing Protection by F-Secure?
I use more than one browser, but Browsing Protection By F-Secure has installed only one of them, and I do not want to do on others. Each time when you start a browser, where there is no Browsing Protection by F-Secure, I comes an alert about the event and is invited to install Browsing Protection by F-Secure. Each time I…
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Safe&Qualcomm
Summer 19 bought Lenovo windows 10 tablet/laptop. It has Qualcomm snapdragon processor. F-secure specialist told me that Safe cannot be installed into it. After I bought the license :-). Now I found nice Samsung Android-tablet, but it has a Qualcomm processor too. Would that be my second device, wich does not run Safe. I…
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Looking for an Offline update Anti-Virus product.
Hello, I´ve several Isolated laptop, they´re not connected to LAN or internet or WIFI, 100% Isolated.These laptops will be sent to differents locations just to Scan USB files before introduce these files in the production enviroments. I need a F-Secure Anti-virus that could be update offline, I mean, one that I can…
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F-Secure SAFE /Malware Bytes paid version
Hi I subscribe to both of the above to protect my Lenovo laptop but is that really a good idea, I wonder? It takes FOREVER to get the laptop started and I suspect that is due to the interminable scanning functions of these programs. Would I be better of with F-Secure and only the free Malware Bytes-version?
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Content blocker causing YouTube to move to restricted mode
Did the issue highlighted in this closed thread (link below) ever get resolved please? I have just installed F secure on my daughters laptop and she is unable to view appropriate content on YouTube. Some videos work and others, that are perfectly suitable for her age, are not available to view. As an experiment I removed…
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F-Secure SAFE can not update online
I installed F-Secure SAFE v17.11 on MacBook Air with M1 CPU (BigSur 11.5.1). The software can not update properly because it stucked in "Waiting for initial update to complete". How could I resolve this error?
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Bestaand Abonnement kan ik niet koppelen aan mijn user-id
Ik heb een licentie voor drie jaar en die loopt binnenkort af , op de site van F-secure heb ik een user-id aangemaakt, maar ik kan mijn bestaande abonnement niet koppelen aan dit user-id. heeft iemand een idee hoe ik dit oplos? Ik wil namelijk verlengen en loop tegen dit probleem aan.
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Impossible to update offline antivirus database of F-Secure Anti-Virus, "Failed to delayload"
Hello, I´m usin the F-Secure Anti-virus, with license. It´s installed in a windows 10, x64, I´m with admin rigth. I have download the database file fsdbupdate9.exe, and when I try to install its impossible, nothing happens. with the CMD i can see the error "Failed to delayload". I can´t connect to internet and i don´t know…
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I want to use KMPlayer 64X.
Hello, I hope you are doing well. I always use KMPlayer 64X. And, I installed F-Secure Home on My PC.(Windows 10 Pro) After install F-Secure, KMPlayer 64X doesn't work. I found the reason. After turning off the Deep Guard setting, KMPlayer 64X will run. What should I do?
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Why have you added an extension to my Chrome Beta?
If I enable the extension, how much of a security risk is the fact that it can read and change all the data on the websites I visit and can communicate with cooperating native applications? This has been applied without my consent.
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i have bought a license key and can not find how to input it
i am currently on a trial version, i bought a license key from ebay and i can not find how to add it to my profile Any help please
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F-secure plugin hosting service high CPU usage
how may i sort out this problem, F-secure plugin hosting service is using CPU up between 60-100% and slows down other computer processes and the cpu fan is always at high speed regardless of not being in use
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mistake by loading
Hi. I downloaded the free f-secure safe for 1 month, but have paid for 12 montth. i have the key for it, too. Could you, please, change it now! Thank you so much! Tellervo XXXXXXXXX XXXXXX@gmail.com EDIT @Lucaseuropa - removed PII
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Changing covered devices
I have a current subscription to F-Secure SAFE which covers 5 devices, one of which is for my partner's laptop. This device has now been scrapped - how do I transfer the cover to her new laptop? Thanking you in anticipation Brian Diamond
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f secure safe
Lenovo tablet keeps saying f secure safe has stopped. Can't uninstall or refresh
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F Secure Internet Security Installation Failed
Hi I purchased F Secure Internet Security software (CD). But when I try to install to my laptop it gives the following error message repeatedly. "Could not download the required files. Check that your network connection is working and try again." My internet connection works fine. My operating system is Windows 10. Please…
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F-Secure Safe interfers with ProtonVPN?
ProtonVPN sometimes disconnects and reconnects. ProtonVPN support proposes to completely uninstall F-Secure Safe to find out if the dis-/reconnecting problem still occurs. Why would F-Secure Safe interfere with my ProtonVPN?
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iPhone F-Secure Safe browser does not work anymore.
Hello. 2 days ago, there was a update of the F-secure Safe browser . After this update I can't use this app anymore. I tried to login but it says it can't find license. I uninstalled and installed the app again and now it says "Oops, something is not working properly. Please try again." I'd like to fix this problem. Thank…
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Banking Security turns off when I complete login to a listed site
Until a few days ago, Bank security stayed on until I turned it off after use. Now it automatically turns off after I log in to a bank so I am no longer secure. Has anyone else experienced this loss of service?
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Annoying popup
How do I get rid of this annoying popup that has started to display everyday since last week?
