Castrated subscription

VikartX
VikartX Posts: 3 New Member

On February 09, 2022, I activated a 3-year subscription for 5 devices. Until February 09, 2025. On March 10, 2022, I received a notification in my personal account that my subscription is now valid until April 12, 2022. What kind of joke is this? Or is it just a brazen deception? Or are they sanctions?

I am constantly receiving a subscription renewal notification. Do you really think that after this I will renew my subscription? Seriously?

Accepted Answers

  • Jaims
    Jaims Posts: 781 Community Manager
    Answer ✓

    Hi @VikartX

    Please let us know if you have purchased this subscription and if yes your account would be reinstated. I can send you a private message so you can provide us with the evidence as I could not find any purchase under your account.

  • VikartX
    VikartX Posts: 3 New Member
    Answer ✓

    I didn't write anywhere that I bought a subscription. I wrote that I activated the subscription. It was an action. Your promotion. Free promotion.

    F-Secure SAFE Free 3 Year License -5 Devices

    my.f-secure.com/register/Homeworks/CUCBP-ZOBQO-UZFQR-ZBEQM

    Attention question! What was that? A mistake? I doubt. Deliberately misleading? Just a hoax? A lie? Scam?

    Purpose? Attracting new users? After such a "gift" do you really think that people will buy your product?

    And you pretend to be a serious organization. I don't care if I have your product or not. After that. But you should be ashamed to make such "gifts".

  • Jaims
    Jaims Posts: 781 Community Manager
    Answer ✓

    Hi @VikartX

    Thanks for responding to the private messages.

    As mentioned, legitimate promotions from F-Secure will always be communicated via our website or https://campaigns.f-secure.com/ and not from random deal sites like where this promo code was derived from.

    Please take note.

Answers

  • VikartX
    VikartX Posts: 3 New Member

    Yes, I'm waiting for a link to private messages. Thanks!

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