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F-secure SAFE: Banking protection is not working in Firefox
I just noticed that if you touch in Privacy&Security --> Permissions: Location, Microphone and Autoplay settings, the banking protection stops working.. I dont have time to investigate which of these causes this, but to get it working start Control Panel --> Programs --> Uninstall Program and when you choose to uninstall…
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WeChat can bypass DeepGuard
It can be reappeared in following steps: set a deny rule for WeChat, prevents it from accessing the Folder "foo" In WeChat, select a file in Folder "foo" and sent it Although DeepGuard triggers a "Access Blocked" notification, the file has been sent successfully anyway. That means WeChat can access the Folder "foo" and the…
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How to remove an add from Android lock screen
Some how I have got an add on my Nokia 8.1 with android. It started appearing about a week ago. I've got Safe and Freedome on it. I did not install any adds and the I have removed the last installed app. I was not asked about installing the add at any point. Is there an F-S tool that I can use to remove the add or another…
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F-Secure finds and removes file with "lokibot" in TEMP-folder forces reboot. Again and again.
After years using Kaspersky I thought it was time for a change. For about a year we are using F-Secure SAFE instead. Starting two weeks ago F-Secure SAFE reported a trojan "lokibot" hidden in a file in C:/TEMP or C:/WINDOWS/TEMP. F-Secure removed the trojan and rebooted Windows 10. A few minutes after the reboot F-Secure…
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My F-secure Safe Code Doesnt work
So i bought my pc from company and they gave me f-secure safe 6month period , i went made account and went to redeem my safe code i tried few times it said the code you entered is not valid to renew your service, i told the thing to company they gave me another code and both codes didnt work what do i do?
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Nouveau membre
Bonjour, je viens de renouveler mon abonnement. J'ai reçu confirmation de mon paiement. Mais maintenant, quand j'ouvre mon anti virus, cela me dit que ma licence a expiré. Que dois-je faire ? Merci
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XFENCEDaemon using a lot of CPU (MacOS Mojave)
Today I checked Activity Monitor why my computer – MacBook Pro running MacOS Mojave 10.14.6 with F-Secure SAFE 17.8 – was suddenly getting hotter. The CPU usage of XFENCEDaemon is constantly between 40-60 %, taking the 1st position on the process list, while all other processes are mostly under 2 % (only browser is open).…
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Need to change my email connected to this Account
Hello, well Title says it all Thank You for your help.
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Login into ID Protection failed
I installed new ID Protection to my MacBook. Login failed because system didn't accept my F-Secure password fighter ID Protection password. It asked only QR-code what I don't have because I am new user in that machine. What should I do? Tero Liukas xxxxxx@xxxxx.xxx EDIT: PII
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What are the reasons for changing IP address?
For what reason internet provider changes your IP address? Why would someone want to change his IP address, expect that he just wants remove IP ban? What are the specific cases or under what circumstances provider changes your IP address? I would like to know what would it solve.
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Android Your Phone Companion - can't put it on bypass list
I'm using the latest Your Phone feature on Win10 to connect to my Note10+ phone. However, I cannot bypass the app in the FREEDOME (it's not on the list), therefore the final connection cannot be established (notifications work but no screen connection can be established). Only if I turn off the Freedome on the phone can…
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Opear browser
How do I get the extension for Opera?
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F Secure Scan
When I try to do a full Computer scan, the scan runs for a limited period 5, 8, 10% and then the scan freezes Can yo advise?
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No credential options available on any login form
Recently the Firefox Browser Extension stopped working properly: When I try to auto-fill my login credential, the extension only displays a grey blank box instead of a list of available credentials. This happens on all sites I try to log in to even though they all previously worked fine. I've repaired ID PROTECTION…
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Freedome - cannot access virtual box (host-only network) when vpn on
I have a host-only virtual box network on macosx. When the vpn tunnel is on I cannot access the machine (by IP address). I've seen some DNS related issues - but as I'm not using DNS, does anyone know why the VPN would prevent a local (192.168..) network?
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XFENCEDaemon on MacOS 10.15.7 stalls Clip Studio Paint
Hi, After changing from another Mac antivirus software to F-Secure SAFE, I have encountered an issue with Clip Sudio Paint -drawing software. Starting up the program, and opening a file, or creating a new takes significantly long time. From Activity Monitor I see that XFENCEDaemon takes very much CPU while this happens. As…
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Will F-secure support the Apple/BigSur ARM ?
Thinking about purchasing a new Apple M1 chipset laptop - but wish to know if f-secure products will be supported on the Apple BigSur ARM without Rosetta.
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Quarantine cleaning
Now it is very inconvenient and long to delete files from quarantine one at a time. In this regard, I propose developers to create the ability for the user to immediately mark all quarantined files so that it is immediately and completely clear or add the "Delete / Clear All" button in quarantine.
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F-Secure renewal not working
My F-Secure subscription expires today. For the last couple of weeks a reminder message has been popping up and three times now I have tried to renew it. In previous years there has been no problem. This year, I click on renew and it says on screen that I have successfully renewed but, in fact, the opposite is the case.…
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Instalation of new product
Hi, I had a licence for F-Secure Safe that has expired recently (a week ago). Now I´ve bought new licence for F-Secure Internet Security for other 2 years but I cannot install it. My account only asks me to renew my F-Secure Safe licence. What can I do? Thank you for any advice Aleš
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Feature request, exclude list of programs for desktop Freedome VPN
Hello, You have this nice option on mobile freedome where user can exlude app from VPN usage. It would be very usefull for desktop Freedome too. I could exclude programs like Twitch (other streaming services too) and games off VPN. Those run badly with VPN on (some wont even work with VPN on) and it is very annoying to try…
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Tools / App and file control <-- Can't access to this function. What do I need to do?
I can't access to Tool / App and File Control function. I would like to make my on settings / configurations to files and folders, but when I click App and File Control I get a popup window which asks me do I want to allow F-Secure to make to make changes to this computer? There I answer YES and the popup window dissapears…
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How change from automatic renewal to manual
Hi. I accidentally didn't untick the box "Automatic renewal" when I renewed my subscription, and I want to change that to manual renewal. How do I do that?
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I just purchased the F-Secure Total package, but there is no installation code.
Hello, I purchased 12 hours ago, and have not received the email with the code in it. I need help, because I do not know how to install the programs.
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New customer
I'm a new customer and it says I've 12 months free, so after I logged in, why is it saying I've 30 days protection?? I can't even protect my phone and laptop, please help!!
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CONCERN: F-Secure Freedome VPN and ❝𝐏𝐄𝐄𝐑 𝐍𝐄𝐓𝐎𝐑𝐊 𝐂𝐎𝐍𝐍𝐄𝐂𝐓𝐈𝐎𝐍❞ 𝐏𝐑𝐎𝐓𝐄𝐂𝐓𝐈𝐎𝐍
QUESTION: IS IT TRUE, that if my ISP connects with my F-Secure Freedome VPN server by way of a "Peer Network Connection", my ISP can then see what websites I am visiting over my F-Secure Freedome VPN server? If it IS TRUE, does F-Secure's Freedome VPN server solve this problem by not using a "Peer Network Connection" that…
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QUICK QUESTION: 𝘿𝙀𝙉𝙔𝙄𝙉𝙂 𝙍𝙀𝙑𝙀𝙍𝙎𝙀 𝙋𝙄𝙉𝙂𝘪𝘯𝘨
SITUATION: I want to look like a "regular visitor" to final destinations. QUESTION: Would denying "𝙍𝙀𝙑𝙀𝙍𝙎𝙀 𝙋𝙄𝙉𝙂" and modifying connection MTU/MSS parameters make it ... well ... "almost impossible" ... for final destinations to know that I am using F-Secure's Freedome VPN?
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FS ID Guardian install options
Is there a way to modify the installation? Mine was so fast with defaults and I did not see any options. I should have liked to change the install path and the device name. This way I'll end up with five My WIndows PC's Is there a way to change the device name after install other than uninstall and reinstall?
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F-Secure Internet seucurity Verison 17.9
Hi Community, today i find out, that Version 17.9 is released for F-Secure Internet Security. https://community.f-secure.com/safe-en/kb/articles/5266-whats-new-in-f-secure-safe-for-pc-internet-security But when i look in my "Information" information", my Version ist 17.8 I deinstalled my Version and takte the Online…
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FS Protection for Mac 17.9 releases
FS Protection for Mac 17.9 beta releases will be posted under this thread.
