Not working in UAE

MymanMyman Posts: 1 New Member
edited February 14 in F-Secure FREEDOME

Can anyone recommend any troubleshoots for the freedome VPN not connecting to U.K. server? I’m currently trying to connect to U.K. server from Abu Dhabi in UAE.

Best Answer

  • LucaseuropaLucaseuropa Posts: 187 Moderator
    edited February 14 Accepted Answer

    Dear @Myman,


    In addition to what @Jaims has already said, please be informed that the use of VPNs is restricted in the Persian Gulf area countries (Bahrain, Iraq, Kuwait, Oman, Qatar, Saudi Arabia and the United Arab Emirates), and local Internet Service Providers (ISP) may block VPN connections in their networks. If VPN connections are blocked by an ISP, it may cause the F-Secure FREEDOME connection to fail. 

    Due to the nature of the issue, we are unable to help with this issue.

    Click here for more details about VPN blocking.

    Cheers,

    Lucas

    JaimsLaksh

Answers

  • JaimsJaims Posts: 475 Moderator

    Hi @Myman

    We tested UK server on multiple devices from our end but unable to reproduce the issue. We have not also received any complain from other users about this issue.

    May I kindly recommend you try some basic troubleshooting as rebooting your device, reinstall the Freedome VPN and trying other devices and see if that solves the issue?

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