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Set up problem
My setup fails with the message "setup cannot continue because some important files are missing". This is on a new HP laptop after I have downloaded the set up application ,exe
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F-Secure block steam game "Iron harvest 1920"
I use the newest version F-Secure Safe 17.8 with Windows 8.1 64bit and Steam. When i want to start the game "iron Harvest 1920" ins tem the message pop up: "Application load error 3:0000065434" The game wont start. I have steam checked the game on the drive: its ok. When i deactivated F-Secure: the game runs well!😑 When i…
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How many locations (IPs) does F-Secure FREEDOME have?
Two moments. The first one: I manage a website and I need to check if the script is working (redirection to .uk .de zones of Amazon from my affiliate links) for all english speaking countries. I need to check it out by connecting individually The second one: I use a NOD32 antivirus now, and can't figure out which soft is…
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Snooze/ remove email warnings
Hi @f-secure , One thing I would wish to welcome down the road is some "action taken" on the warnings for the "Monitoring. " So I can remove it as a mark? I.e. I get a warning from a breach back in 2016, I have removed the account from that system, and I dont see any reason to get warnings from that today
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Freedome VPN not working for UK channels
Hi Since yesterday I cannot access any UK channels (BBC, ITV, etc). Freedome is working fine for other countries but not the UK. I am not the only one with this issue. Can you please advise what’s happening? I’m in Finland. Thank you.
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Website determines location
Hello, I'm deciding which VPN to buy. Is it possible to distribute websites/desktop applications to specific locations? E.g. instagram opening triggers Berlin location, facebook triggers London. Or I'll need to make this script on my own? Also, I see the list of countries, but is there a list of cities? Thanks, Jack C.
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Ad blocker and anti tracking for Safe Browser
Please add an Ad blocker and anti tracking for Safe Browser
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Admin page
Hi, Can't access admin page of my site https://www.reclinerland.com/ with the firewall on. Website itself works fine. How do certain pages get filtered? Thanks, Rob
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Scanning and updating problems
A few days ago, my 5 y.o son was playing with my husband's computer without permission. Later I found out that he installed some games, programs, and antiviruses (we already used F-secure at that time). So I tried to clean the computer and delete all the unnecessary programs. After that, I discovered that some pages of my…
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Launching the new ranking structure in our Community
Dear F-Secure Community members, We are excited to launch the newly revamped ranking structure in the F-Secure Community. Ranks are assigned to members to recognize and reward their engagement in the Community. A member can have only one rank at a time. Ranking structure and names: You begin with the rank ‘New Member’ once…
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Implement "sync code" feature in Freedome (or centralize activation management)
It's easy to activate ID Protection in multiple devices for a subscription by using the Sync code feature. In Freedome, however, it's a major pain do accomplish, especially when trying to activate a new installation of Freedome in a kid's phone after she removed it without asking. Please either implement the Sync code…
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Slow boot on Windows 10
Fresh installation of Win10 btw. I see that all the programs are loading extreamly quickly (I have i7 with 64GB RAM), less than 2 seconds from the logon screen. However, when Freedome starts at the boot, it takes up to 30 seconds for it to connect to the servers. Until that happens, the wifi icon is not changed to…
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outlook doesnt work
Hello Why isn't my outlook 2019 working when F-secure freedome is turn off ? When I turn it on it works are there some settings I'am missing? I get error 0x80042108 and I'am using windows 10 Pro version 2004 build 19041.450 if that helps
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Get msg Freedom subscription expired yet still have valid one until 2021
Keep getting a message saying Freedom subscription expired when clicking a link in some emails, when using iPhone (though same links when clicked on the desktop work just fine). Yet have a valid subscription until 2021. Any clues why this should be?
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I paid
I paid for my subscription and still tell to renew my subscription
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Access Biometric
This discussion was created from comments split from: Access Biometric.
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Does the Banking Protection protect purchases made online too?
I was wondering if the "Banking Protection" protects when making purchases online too? Or does it just protect when you log into your Banking site? If it doesn't protect purchases too, will there be something soon that will help protect when making online purchases? Do you think that would be a good idea? I know I'd feel a…
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Allowing a site & file do not enable me to download
I have submitted a probable false positive on an exe-file, that was blocked as a generic Trojan dropper. I wanted to download that file, scan it, and possibly install it, as I had been waiting for that file as an update. But neither allowing the website, nor allowing the blocked file helped me do that. Possibly the file…
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No notification when blocking
This has annoyed me very much! While developing in Visual Studio, UWP applications would not start up. Even right from creation, without any real involvement from me. Error message was "Unable to activate Windows Store app ... activation request failed ... Access is denied' This could mean a lot of things. In the event…
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FS Protection Big Sur Support
Is there a roadmap/plan for Big Sur support in FS Protection? I realize it's beta, as is Protection. Just curious if there's a plan to add support to the beta before Big Sur is released so those of us who enjoy beta testing can continue to do so. Thanks!
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F-Secure Antivirus Installation Failure
Hello, I'm running the standard F-Secure AntiVirus installer. However, as soon as I choose to install, I get a message "Something Went Wrong". It suggests that I reboot and try again, but to no avail. I happened to find this message in a log file that appears to be related to this application at:…
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Macbook Pro does not mirror screen to TV (via HDMI port) when Freedome VPN is used
My Macbook Pro does not mirror screen to TV when Freedome VPN is used. It only shows my Mac´s wallpaper picture. Without Freedome it works as it should. Any suggestions?
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Is F-Secure's Security package as good as a vpn?
Hello, someone found my IP Address and messed around with my PC, I then bought F-Secure's Security Package, Is this package enough? Or do i need a VPN? This is the one i bought: https://www.telenor.no/sikkerhet/trygg-hjemmet/sikkerhetspakke-til-pc/f-secure/ Thank you.
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Freedome message: no longer supported and can't update Mac OS Catalina 10.15.6
Login to Freedome to check for updates concludes the software is up to date, yet messages come up in pairs all the time saying the software is no longer supported on the Mac and include a url which doesn't seem to exist. This isn't confidence inspiring, F-Secure! Anyone solved it?
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problem with downloading safe
i tried to downlo9ad fsecure safe and it sain i need to delete mcafee. so i deleted it. after that it said that same up again and i checked if i didnt delete it. it was deleted and it wont let me download the safe so help me
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Win 10 Event Log - fsamsi64.dll - image hash of a file is not valid
I have completed two SAFE installs. I notice that after each install the MS Security icon in the lower right then shows a security issue. There is all green in the MS Security page. The problem is perhaps this entry that is generated in the Security event log. Source: Microsoft Windows security Code integrity determined…
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Help Please: How long will FreedomE VPN be supported on iOS 12?
Hi I'm sorry to be creating a thread about this, but this question is important to me because I use my iPad more than any device. My iPad 3 only supports iOS 12 and does not support iOS 13 or iOS 14... I believe FreedomE VPN for iOS recently stopped supporting iOS 11. My big worry is that FreedomE VPN for iOS will stop…
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connection problem
Freedome works fine with both of my Android devices and all three of my iOS devices. Beginning recently, it stopped working with both of my Windows 10 devices. At first, Freedome would not install. With what appears to be a recent reconfiguration of the installer, Freedome now installs but continually shows a "Connecting…
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New customers getting cheaper deals
I had been a loyal customer for around 5 years, I looked at the renew and it was much cheaper for new Subscribers, I paid as a new customer for 5 licences of Safe, and was then put back to a 3 version licence I have had to pay another £ 15 and have had not been able to get out of bed with a severe spinal injury, I sent a…
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MAC IT IS NOT PROTECTED WITH F-SECURE SAFE
After installed F-secure SAFE on my Mac (Mojave) the F-Secure is showing the message that the Mac is not protected. And I don't see the option in the Security options to ALLOW the extension to work. How do I enforce or enable the protection over Ios Terminal or any other solution? Just to re-inforce that I've reinstalled…
