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Devices
How many devices or people does it protect?
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XFenceDaemon slows down function of ArchiCad23 and 24
I have used Archicad since the end of the 1980 and now the last months I have became increasingly annoyed that the simplest functions in the program take more than 15 seconds to commence, not to mention to complete... I run the software on a MacBook Pro 15" from 2019 on the operating system version 10.15.7. The software I…
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Notification shows incomprehensible text
Hello. Today I got a Windows-notification from FS Protection that I first not could understand. After clicking on it I got to the information-page about that the license will be renewed by you before expiring. Maybe you can look into writing a more understandable text for these notifications? Thanks! Kind regards, Erik
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Does F-Secure give ip subscriber info to marketing court in Finland?
In which kind of situations F-Secure will share ip sub info? Does it happen in copyright infringments?
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f-secure update not working but does with vpn to the usa
as part of my ziggo internet subscription we get f-secure safe online. since some time updates fail on all my local devices i tried updating with a notebook over my home internet and to rule out that i have done something stupid on my router i also tried to update over hotspot on my mobile phone. still updates fail for…
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F-Secure blocks my AdBlocker
This discussion was created from comments split from: F-secure safe app can block advertisement or not?.
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F-Secure SAFE renewal not working
Hi, When I'm taken to the my F-secure portal to renew my subscription, there's the "Buy now" button, but clicking it does absolutely nothing. I thought maybe the system would prompt me with an e-banking bill after my subscription expires, but that has not been the case, and I'm still unable to renew my subscription and am…
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Trojan warning - but always again...
Hello, since 4 days, I receive a message from F-Secure about 10 Minutes after starting my system that says, a trojan was found, and I should restart the system to remove it. After the restart, same thing happens. According to the log, a malicous file was found and removed (TROJAN.TR/AD.FIREHOOKER.BU) , the path is in trhe…
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Banking protection not working with Proton VPN
This discussion was created from comments split from: bank protection.
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Appreciation Thread: Three Stars Ukko!
Dear Community Members, (Drum rolls!!!) Please join me in congratulating @Ukko for attaining this huge milestone. As of today, he has posted more than 3000 times on this platform. Your act of selflessness cannot go unnoticed and we truly appreciate all you do for us here. From the entire F-Secure Community team, we say…
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Navigating between the Forums and How-tos & FAQs
Dear F-Secure Community Members, As a consequence of the Community migrating to a new platform, there will be a temporary change in how visitors can navigate in the How-tos & FAQs section. 1. To see the languages available for the Knowledge Bases, click on the language selector in the top-right corner. 2. To navigate from…
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Cannot activate F-Secure Safe 17.8.0114922 on Nexus 6P Android 8.1.0
When I start the app after download from Google Play Store I cannot accept the license conditions: the button "Accept and continue" does not react....
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F-secure SAFE: Banking protection is not working in Firefox
I just noticed that if you touch in Privacy&Security --> Permissions: Location, Microphone and Autoplay settings, the banking protection stops working.. I dont have time to investigate which of these causes this, but to get it working start Control Panel --> Programs --> Uninstall Program and when you choose to uninstall…
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WeChat can bypass DeepGuard
It can be reappeared in following steps: set a deny rule for WeChat, prevents it from accessing the Folder "foo" In WeChat, select a file in Folder "foo" and sent it Although DeepGuard triggers a "Access Blocked" notification, the file has been sent successfully anyway. That means WeChat can access the Folder "foo" and the…
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How to remove an add from Android lock screen
Some how I have got an add on my Nokia 8.1 with android. It started appearing about a week ago. I've got Safe and Freedome on it. I did not install any adds and the I have removed the last installed app. I was not asked about installing the add at any point. Is there an F-S tool that I can use to remove the add or another…
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F-Secure finds and removes file with "lokibot" in TEMP-folder forces reboot. Again and again.
After years using Kaspersky I thought it was time for a change. For about a year we are using F-Secure SAFE instead. Starting two weeks ago F-Secure SAFE reported a trojan "lokibot" hidden in a file in C:/TEMP or C:/WINDOWS/TEMP. F-Secure removed the trojan and rebooted Windows 10. A few minutes after the reboot F-Secure…
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My F-secure Safe Code Doesnt work
So i bought my pc from company and they gave me f-secure safe 6month period , i went made account and went to redeem my safe code i tried few times it said the code you entered is not valid to renew your service, i told the thing to company they gave me another code and both codes didnt work what do i do?
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Nouveau membre
Bonjour, je viens de renouveler mon abonnement. J'ai reçu confirmation de mon paiement. Mais maintenant, quand j'ouvre mon anti virus, cela me dit que ma licence a expiré. Que dois-je faire ? Merci
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XFENCEDaemon using a lot of CPU (MacOS Mojave)
Today I checked Activity Monitor why my computer – MacBook Pro running MacOS Mojave 10.14.6 with F-Secure SAFE 17.8 – was suddenly getting hotter. The CPU usage of XFENCEDaemon is constantly between 40-60 %, taking the 1st position on the process list, while all other processes are mostly under 2 % (only browser is open).…
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Need to change my email connected to this Account
Hello, well Title says it all Thank You for your help.
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Login into ID Protection failed
I installed new ID Protection to my MacBook. Login failed because system didn't accept my F-Secure password fighter ID Protection password. It asked only QR-code what I don't have because I am new user in that machine. What should I do? Tero Liukas xxxxxx@xxxxx.xxx EDIT: PII
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What are the reasons for changing IP address?
For what reason internet provider changes your IP address? Why would someone want to change his IP address, expect that he just wants remove IP ban? What are the specific cases or under what circumstances provider changes your IP address? I would like to know what would it solve.
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Android Your Phone Companion - can't put it on bypass list
I'm using the latest Your Phone feature on Win10 to connect to my Note10+ phone. However, I cannot bypass the app in the FREEDOME (it's not on the list), therefore the final connection cannot be established (notifications work but no screen connection can be established). Only if I turn off the Freedome on the phone can…
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Opear browser
How do I get the extension for Opera?
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F Secure Scan
When I try to do a full Computer scan, the scan runs for a limited period 5, 8, 10% and then the scan freezes Can yo advise?
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No credential options available on any login form
Recently the Firefox Browser Extension stopped working properly: When I try to auto-fill my login credential, the extension only displays a grey blank box instead of a list of available credentials. This happens on all sites I try to log in to even though they all previously worked fine. I've repaired ID PROTECTION…
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Freedome - cannot access virtual box (host-only network) when vpn on
I have a host-only virtual box network on macosx. When the vpn tunnel is on I cannot access the machine (by IP address). I've seen some DNS related issues - but as I'm not using DNS, does anyone know why the VPN would prevent a local (192.168..) network?
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XFENCEDaemon on MacOS 10.15.7 stalls Clip Studio Paint
Hi, After changing from another Mac antivirus software to F-Secure SAFE, I have encountered an issue with Clip Sudio Paint -drawing software. Starting up the program, and opening a file, or creating a new takes significantly long time. From Activity Monitor I see that XFENCEDaemon takes very much CPU while this happens. As…
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Will F-secure support the Apple/BigSur ARM ?
Thinking about purchasing a new Apple M1 chipset laptop - but wish to know if f-secure products will be supported on the Apple BigSur ARM without Rosetta.
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Quarantine cleaning
Now it is very inconvenient and long to delete files from quarantine one at a time. In this regard, I propose developers to create the ability for the user to immediately mark all quarantined files so that it is immediately and completely clear or add the "Delete / Clear All" button in quarantine.
