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Banking Protection
I'm not sure why but when I sign into my bank the Banking Protection doesn't activate any more. It used to activate but recently it stopped showing up. My banking site is https://www.chase.com. Thanks! Hannele Petersen
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Help me get this hacker out of my account
This discussion was created from comments split from: Its not a quesiton, its a request.
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Would you please add DNS over HTTPS support to Freedome iOS?
Hi iOS 14 has DNS over HTTPS support in operating system. Would you add support for it to Freedome iOS so the apps could use it?
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does freedome activate when you enter any wifi automatically
I have phone setting where it connects on any wifi what I have used. on other vpn it detects it and activates without any notice. does FD have same setting? I used this FD once before and entered to public wifi without my notice and just said "error" and failed.
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Subscription under the vodafone promotion will end tomorrow. Help!
My subscription under the vodafone promotion will end tomorrow. Although I like to keep my internet and phone security, I do not wish to continue with the subscription because I find this expensive. Will this automatically stop or do I have to click a cancel button so that it will not automatically renew and charge me? Or…
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Microsoft security products. What is the difference?
Looking through descriptions they seem to overlap. I am curious if there is one sku vs the 3 we use. Or if we should drop one as the other license does the same. anyone have any idea?
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What does this mean
//ANDROID:Provisioning successful CFGv320c.0=07cIIdt1Iiy//CM
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Does autofill work with iOS?
Does autofill work with iOS? Also preferably using the fingerprint sensor? I'm looking to create an idiot-proof setup for my elderly parents. Jon
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Why can't I open Excel workbooks anymore?
I have FS Protection 17.0 installed in my Windows 10 PC. Since yesterday it has prevented me to open Excel workbooks. I only get the following message: If I shut down the protection everything works as usual.
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Miksi FS Protection estää Excel-tiedostojen avautumisen
22.9. alkaen Excel-tiedostot eivät suostu avautumaan, jos FS Protection on aktiivisena. Näytölle tulee seuraavanlainen ilmoitus:
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ID Protection
ID Protection may be allright, but I am very annoyed of these features: lousy design = pswd lines take enourmously space, so please make them more compact, and really who needs symbols, alphabet order is quite enough = more lines visible the little ball on right (which helps browsing lines is not clearly visible (red…
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ONLY want F-Secure ID NOT the entire package
I use the F-Secure Key Password manager. After having my subscription be auto-renewed on my phone, I find I can't sync to my computer and digging around leads me to find I cannot use that on my PC anymore, I must have F-Secure ID. Fine. I must have an account. Fine, sign up for that. However, attempting to install JUST the…
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ID protection shows never used password
Just installed ID Protection, two E-Mail accounts added. One Account shows serios danger, when I see the Password in Clear „Eye“, a password is shown, I definitly NEVER used. (Blume123). Can I ignore this?
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Disconections problem with freedome vpn on ipados
I had since i installed the vpn on iOS and ipadOS some conections problems, after some time the conection automatically turn off and reconect after 1 second. (Both icons the wifi conection icon and VPN icon dissapear by 1 second). Why this happens? Some user have same problem?. How can fix this and why is this problem…
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System (Kernel) extension support with macOS Catalina - Situation?
Hello, When the next version of F-Secure SAFE product will be released for users which works on macOS Catalina? I am running macOS Catalina version 10.15.6 version which tries to install additional mac OS upgrade. The upgrade cannot be installed probably because of this Kernel extension support change issue from Apple.…
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Running ID PROTECT on UBUNTU
I can confirm that ID Protect runs well on Ubuntu 20.04 (Focal Fossa) under wine (5.0-3ubuntu1). You need to install wine first via the software centre (you may want to check the path that ID Protect will installs to within wine to meet you preferences), then simply download the windows 64 *.exe file from F-Secure and then…
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Can I use F-Secure's Security package instead of VPN
Soon I will have to go to China, and I know that google is a sort of blocked there. But my work is based on using some of google services and I need it there. I understand that I have to turn on VPN being there to be able to continue working. So would it be enough to use F-Secure TOTAL package without third-party VPN?
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Family rules fails to block sites on android chrome?
It seems to me that the Family rules functions fail to work on android chrome browser. It does not stop sites with violence, explicit adult content, drugs etc. On android smartphones it just works on Safe Browser. If this is the case it is not very useful as it's impossible to uninstall Chrome from android phones. Parents…
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a question about app behaviours and security
Hello, dear support, I have been using freedome for a trial recently, yesterday night I was first time to try our freedome for android, after it launched, the interface displayed my all other installed apps' scanning status, at the same time, I found my network traffic data was huge like online blu-ray streaming, so I hope…
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Memory scan shows 0 files scanned
After latest Ultralight core update ( September 16, 2020), whenever I scan my PC, Memory scan says "0 items scanned". Does anyone else has the same issue? (Win10 Home, F-Secure Safe 17.8 [4.30.8078.0/SAFE]
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Cancellation of Subscription Taken on December 1, 2019
I took a subscription for Freedome VPN about an year ago, The reference number is xxxxxxx using mail id xxxxxxxxx@xxxx.xxx I wish to cancel this subscription before it auto renews and am at a loss to understand how to do it. Your online support chat system is not functional. For two days I find no one there to assist me.…
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ID Protection - Delete Imported Data
Good afternoon, I have attempted to import all my passwords from Microsoft Edge, it has corrupted all the data and added it all into the wrong fields. This means that i have 2000+ Passwords that i either have to manually delete or im hoping someone can point me at a better solution here.
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Is this even legit?
Im obviously being hacked or have container what must be a pretty agressive malware atm. Being blocked from everything that could help me (including F secure. Currently on someone elses device) and directed by fake websites to like password/bank/etc-settings instead. The camera’s on all devices (both front-facing and…
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FSecure Freedome VPN and pfsense firewall ?
Anyway the FSecure people would support setup Freedome VPN with the pfsense firewall? I sincerely hope so, otherwise I will have to switch, sigh...
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Servers Freedome Italy
The servers in Milano, Italy 45.87.186.76 and 45.87.186.77 for the Italian RAI network are not working. They don't obscure my IP. Thank you
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What is the technical reason why enabling Freedome causes huge network bandwidth loss
Hi, Finally, I'm starting to be frustrated to Freedome as it is eating the network bandwidth. This has been the case since I've started to use it in late 2017. But now, the problem is even more disturbing as I upgraded my 350 Mbps connection to 1 Gbps one. Here are the measurement result from speedtest.net: Disabled…
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How to transfer PW data from F-Secure Key to ID Protection?
Hi, I have F-Secure Total for up to three units but have not upgraded to include ID Protection yet. However, I have F-Secure Key installed on my work mobile (fingerprint PW), and I now have to change phone. How do I best transfer the PW data in F-Secure Key to the new phone and to the other units that will have ID…
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New Navigation Menu
Dear F-Secure Community Members, We would like to inform you that the navigation menu in our Community has been revamped to better navigate within this space. A navigation drop-down menu is now added to the header, with two menus - one for the 'Help Forums' section and one for the 'How-to & FAQs' section. The navigation…
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Convert license :)
Hello! I have activated on account a 3 year license for 1 PC for F-Secure SAFE can you guys convert that license to a F-Secure Total license 1 year/ 1 PC ? Thanks! Have a great day!
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Code doesn’t work
Bought f secure last week and subscription code doesn’t work