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Custom OpenVPN connection - Android
Hi! Using a VPN on Android, and probably on all other OS:es, is a one-VPN-only world. Freedome is, as I understand it, using OpenVPN as the backbone. Sometimes one might need to connect to the corporate network using VPN and that means disconnecting Freedome and configure/connect another VPN product, making the process…
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Freedome and some issues with propably network firewall settings
Hi, First of all I know my problem is not caused by freedome, but because it is related to it I ask for your assisstance. I recently upgraded my home networking equipment and ever since have had some issues with getting my Internet connection working when freedome is enabled. I am pretty sure the problem lies somewhere in…
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iOS App does not allow subscription management
I have just paid for a 3 device subscription rather than the iOS-only version available through the App Store, as I have both iOS and Windows devices. However, the ‘Manage Subscription’ link in the iOS app takes me to a broken link and I cannot input my new code. Please explain how I upgrade my iOS device to the new…
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New FREEDOM update 2.34.6337.0 not possible on MAC El Capitan OS 10.11.6
Daily basis I'm getting pop-up to update to new FREEDOM version. While doing that, I'm asked to update my MAC OS El Capitan 10.11.6 to newer one - WHICH NOT EXIST. Anybody getting a workaround here?
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Freedome throttles when using torrents
Every time I use a program that uses bittorrent protocol my connection is throttled to a crawl after a minute. This happens regardless of which exit location I select. When I turn off the VPN full connection speed is immediately restored. What gives?
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What is fsecureboss.jpg?
I have a user claim's that F-secure is cleaning there hosts file. they sent me the file fsecureboss.jpg. The contents of the file I have attached. I ran a scan on the file and it's clean but I'm concern that why F-secure is cleaning out all of URL out of the users host's file. He has to put them back in every day - this is…
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FS Protection for Mac 17.8 beta 4
We are pleased to announce a new release of FS Protection for Mac. Update is available for download from My FS Protection and delivery to existing installations starts today. This release contain a number of bug fixes focused on stability improvements and adding missing localization assets. Known issues: Editing many…
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Closed network without internet connection
We built the network to connect serveral windows computer and want to install your antivirus program. I wanna to know could we install the program without internet connection, And if we want to get the latest virus definition file, could I get from you F-secure support directly because of the closed network cannot access…
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Scam messages on Telia's website
Why doesn't F-Secure SAFE stop scam messages coming to Telia's website? The messages seem less misleading to mislead a lot of Telia's pages. Of course, when you are more specific, you will see that the message does not come from Telia and it will often offer you your own IP address as a completely different one. I'm not…
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What kind of VPN is Freedome
Some people categorize VPN by the protocol Which one is Freedome?
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Catalina compatibility
In Console in Macos, I see: Cannot connect to kext with name: FSCNKE, retrying in 1 second(s) This goes on all day. I understand this FSCNKE is part of F-Secure.
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Is the current F-Secure Safe 17.7 compatible with the latest Windows 10 May 2020 update ?
Hi ! I have just made a clean install of the newly released Windows 10 May 2020 (also known as 2004) on my family's computers. Is the current F-Secure Safe 17.7 fully compatible with this latest version of Windows ? Or should i wait for the 17.8 release ? Thank you so much for your support and to the whole F-Secure team…
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Why F-Secure safe has blocked certain known/trusted applications? How can I fix this?
Hello, I've used this product for 2 years to be exact. I've come to these typical problems when I switch between my old pc or resetting my pc. Sometimes when I have to download drivers from certain applications such as from Nvidia Experience I usually run into a problem and it won't let me download drivers there, same with…
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FS Protection beta-Test results
Hi everyone, it's about 6 months that I am in beta project of F-Secure software. I wrote in my previous post about serious problems that I had with a anonymous hacker and all tragic times that I was struggled in, now I can tell you certainly: F-Secure software is Absolutely the best protection you can have in your digital…
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Not supported in my lap
Window version is not supported for anti virus software what can I do
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How good is F-Secure Freedome VPN?
I wanted to know if F-Secure Freedome VPN is worth a shot? Does anyone has any experience with it? Apparently, they are giving 6 months of VPN for free.
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VPN Freedome geo blocking dr.dk (Norway to Denmark)
This has not been a problem before, I have used the Freedome VPN connection to watch danish television often, however today it has had problems. It works for maybe 5 minutes, then change the screen to one, saying - "only avalible if in Denmark, Greenland etc". If I then delete the cache and close/ open a new browser +…
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Connecting does not work well on Mac OS after it comes out of sleep
After Mac OS awakes from a sleep, I find Freedome will normally not connect and tries over and over again to connect, it can take up to five minutes. The only way I can get it to work quicker is to turn off Freedome and back on or unplug and replug the network cable. I am on a cable connection. The issue may relate to the…
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How do I retrieve my subscription code
I had to reload Windows10 Now I am trying to re-download F-Secure Total and it requires a subscription code and con't seem to find it
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Is it safe to install Five M for GTA 5?
Hello, So ill keep it short. I am a gamer and I just got GTA 5 and I want to install Five M to play with mods. SAFE tells me if i want to download the installer ".exe" file it reccomends me to not visit the site. My question is. Is it safe to install-download and play it? Many Thanks Cameron
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Making the safe browser optional in the Family rules
Other browsers than the safe browser should be allowed if content filtering is disabled. For example my son uses chrome and switches with his homework between the phone and the laptop. That is not possible if he can't see the tabs he had open on the phone.
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Freedome VPN not working for UK channels
As of today it is impossible to connect to BBC from Sweden. Any suggestions as how to fix this problem?
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are there any problems with the italian IP connection?
When connected to Italy google chrome does not which to italy
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Freedome not working
For weeks I have had a problem connecting to UK TV. I assumed it had something to do with insufficient bandwidth. Yesterday I had fibre optic installed much faster, and freedome worked!!... All day today.... Nothing... Very frustrating As I am in Spain and paid for freedome solely to WATCH UK TV
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F-Secure Community moving to a new platform
Dear F-Secure Community Members, We are excited to announce to you all that we will be moving our community to a new platform. The move will include migrating the accounts and the content of our community users, and will take place in stages between February 28th (tomorrow) to March1st. With the move to the new platform,…
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Gmail can send messages but there are no incoming messages
Since I installed Freedome I don't have any incoming messages form my gmail account. Sending messages is possible.
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Error: The app could not be configured. Restart Freedome and try again.
While opening FSecure Freedome at startup I get the above error message "App can't be configurated. Starte Freedome again and try again. But anytime I do this the same error message appears. Any idea where the bug is? Any help is appreciated Thank you Daniel
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Channel 5 is blocking me, is there a problem?
Hi Recently I am finding UK Channel 5 is blocking me saying not available for my location, although I am using London UK as my location. Are you able to investigate please?
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Distinction between personal and company passwords in F-Secure Key
I am using F-Secure Key for my personal passwords, but it would be great if we could use that within the company too, so that people with access will be able to synchronise the company passwords, but won't see the personal ones. We are building websites and each has several usernames and passwords, so we need to store them…
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Browser extension missing again in Safari
This problem seems to have resurfaced with the 17.7 update. Need to untick-tick every time again.
