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How do I get my current subscription reinstated?
Yesterday, I received an email reminder from you which had a link to a message about renewing my Safe subscription which is due next month. When I followed the link in the email, it took me to a page which indicated a renewal price which seemed to be a lot higher (around £189) than I remembered from last year. However, the…
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I accidentally purchased F-Secure SAFE instead of purchasing F-Secure FREEDOME VPN subscription
I accidentally purchased F-Secure SAFE instead of purchasing F-Secure FREEDOME VPN subscription. I received the error message as "No licenses available (you do not have licenses available to install FREEDOME)". Then, while I made the purchase suddenly your website has gone error and I can't proceed with the purchase. I…
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Multiple copies run on startup
Hi I'm using ID Protection on a Windows 10 desktop, and an startup the program starts many copies. Of course I can exit all except one, but why does this occur and what can I do about it?
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New laptop
I have had FREEDOME for years. As the contract was expiring I bought a new one and installed it to my old ipad. But I had bought also a new laptop and couldnt install it there. What to do ?
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Outlook 2016 pop-up a dialog box
I am trying to send an e-mail from an application I have built using ActiveX control. Whenever I send it, a dialog box stating that an application is trying to send an e-mail allow yes/no appears. How can I stop receiving this message since the software resides on my PC. OS Windows 10 PRO built 10.0.18363 Built 18363…
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Serious Problem: Which Web Browser To Use With FreedomE?
Hi, Sorry to be making a thread about this, but I searched these forums and the Internet and I couldn't find an answer. This is my BIG worry: That I have the FreedomE App running on my Windows 10 PC and I open my web browser and the websites/communities I'm logged into in my web browser like an Internet forum I'm a member…
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Just uninstalled F-Secure Safe--here's why
When it did its initial virus scan it scanned everything on and attached to my computer..i.e. several external hard drives..took hours and then I stopped it and found the exclusion property. Why didn't it ask me first what I wanted scanned? It took over the firewall of from windows defender. Again I don't want this but it…
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If i share my id protection to my family it only allows 5 emails to be monitored.
Is there plan to inrease the monitored emails if i have more licenses?
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Remaining Time and app overview
F-Save It would be very nice if you had remaining Time and an overview of each app time consumption.
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Why monitoring emails not supported on Pc?
Just wondering not many people use the app on smart phones.
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f secure catilina
I get warnings from Apple, that coming updates of catilina will not be compatible with f-secure. In the meantime my mac has slowed down dramatically. Annd my I pad pro is blocked all together. Is f-secure the cause?
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Applications blocked by FREEDOME
Sooo. It is not a question but a status for all I had noticed for now : I live in France, use F-Secure for my personal security, and as a part of SAFE, use Freedome. Here are the programs I am not allowed to use from my PC/smartphone/tablet because of this VPN : Amazon : videos at least, never tested the rest of prime...…
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Exclude GeForce Now from FREEDOME
Simple situation, cloud gaming is here and the latency is too great on Freedome, even if I'm in Espoo, connecting to Espoo VPN. This is necessary.
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Apps bypassing VPN' is now available in Windows version of Freedome?
Happy with Freedome, but cannot use Steam with Freedome. It consistently gives me a connection error. Is there a solution for this? Regards
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Unable to download Freedome application from Google play ?
I am not bale to download Freedome application from Google play on my Samsung Galaxy Tab S6 Lite. The process halts on Google Play landing page with an error message "Item not found" retry. See the attachment. Any help on this? Thanks EDIT: Removed PII (attached doc)
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new features to id protection(android,iOS)
Add following features to id protection: ability to block/unblock unwanted calls (mobile calls,whatsup calls etc) ability to record all calls ability to identify and block suspicious sms/text/spam messages etc
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Bankingschutz blockiert BestSign
Hallo, seit Update auf Versin 17.8 blockiert der Bankingschutz mein BestSign Zugang zum Onlinebanking. Wenn ich den Schutz ausschalte geht alles wieder. Hat jemand eine Lösung für dieses Problem? Ich weiß auch nicht, ob man solche Bankingseiten extra freigeben muss, oder eine Ausnahme zuteilen muss. Danke. Leoswelt
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MacOS - Wake up from standby delay
Hi, Does anyone else notice that on MacOS (Catalina, 10.15.5 and some previous versions), in combination with F-Secure Safe 17.7 the system has a delay (unresponsive keyboard/touch-id for up to 30 seconds) when waking up from standby/sleep? Noticed that as soon as I disable real-time scanning it disappeared.
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Internet Speed Drops When Freedome is Turned On
This discussion was created from comments split from: Freedome throttles when using torrents.
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HSBC Malta plc -- https//hsbc.com.mt
I have tried to access the website of HSBC Malta plc and F-Secure tells me that the site has been blocked because it is dangerous. I am also prompted to accept to open the site nonetheless. I never had this problem until a week ago. Until then, whenever I logged into the site, the Banking Protection feature would kick in,…
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FS Protection Big Sur Support
Is there a roadmap/plan for Big Sur support in FS Protection? I realize it's beta, as is Protection. Just curious if there's a plan to add support to the beta before Big Sur is released so those of us who enjoy beta testing can continue to do so. Thanks!
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ID Protection / F-Secure key usability improvements
Hi, I have tried ID Protection / F-secure key, and altough I would like to use to product, is has shortcomings that make it undesirable compared to competition. It has to be noted, that I store around 200 unique passwords in the manager. So, I wish that the following features will be added to the product in near future:…
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Can the connection be blocked ?
When i try to listen to an audio file, on a website, the file is stopped After 15 minutes or 19 minutes. Can my connection being spotted and cut in purpose ? How to solve this situation ? Sincerely
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Freedome Jolla Sailfish support
Hi, It would be great to get a Jolla version of the Freedome :) -Leo
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Hello
Please add Secure Notes to KEY
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F-Secure 17.8-bank usage protection
Hello, www.google.hu bank usage protection why active? the site cannot be enabled!
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Delete ALL passwords.
Hi! Is there any possibility to delete all the passwords saved with ID Protection? Since i imported a CSV which the program could not read so i added it as Firefox-csv(shame on me) nad now all the usernames are saved as passwords, my passwords as website and the websites as usernames lol. Now I have created a script which…
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Browser Protection add-on for FireFox is not working after Update to 17.8
Hi, so F-Secure Safe was updated to 17.8. Since then i no longer have the Browser Protection AddOn for Firefox. If i go to the F-Secure menu where there is the button to install the add-on it brings up an error message saying that it could not be found. It still works on chrome but i need it to work on firefox. Any tips or…
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Need to (re-)enable Exception list for a customer
Today we had a problem, a customer could not access a page "www.weita.ch". Digging a bit deeper we fould the message, the site was blocked due to "youth protection" (Wrongly classified, as it is a seller of cleaning products) Digging a bit deeper, we fould the site was allready on the exception list for this customer...…
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F-Secure for MacOS Big Sur
F-Secure Safe current version will not install in Big Sur. After the install F-Secure does not appear in the Security & Privacy General list of apps blocked from loading.
