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F-Secure renewal not working
My F-Secure subscription expires today. For the last couple of weeks a reminder message has been popping up and three times now I have tried to renew it. In previous years there has been no problem. This year, I click on renew and it says on screen that I have successfully renewed but, in fact, the opposite is the case.…
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Instalation of new product
Hi, I had a licence for F-Secure Safe that has expired recently (a week ago). Now I´ve bought new licence for F-Secure Internet Security for other 2 years but I cannot install it. My account only asks me to renew my F-Secure Safe licence. What can I do? Thank you for any advice Aleš
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Feature request, exclude list of programs for desktop Freedome VPN
Hello, You have this nice option on mobile freedome where user can exlude app from VPN usage. It would be very usefull for desktop Freedome too. I could exclude programs like Twitch (other streaming services too) and games off VPN. Those run badly with VPN on (some wont even work with VPN on) and it is very annoying to try…
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Tools / App and file control <-- Can't access to this function. What do I need to do?
I can't access to Tool / App and File Control function. I would like to make my on settings / configurations to files and folders, but when I click App and File Control I get a popup window which asks me do I want to allow F-Secure to make to make changes to this computer? There I answer YES and the popup window dissapears…
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How change from automatic renewal to manual
Hi. I accidentally didn't untick the box "Automatic renewal" when I renewed my subscription, and I want to change that to manual renewal. How do I do that?
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I just purchased the F-Secure Total package, but there is no installation code.
Hello, I purchased 12 hours ago, and have not received the email with the code in it. I need help, because I do not know how to install the programs.
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New customer
I'm a new customer and it says I've 12 months free, so after I logged in, why is it saying I've 30 days protection?? I can't even protect my phone and laptop, please help!!
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CONCERN: F-Secure Freedome VPN and ❝𝐏𝐄𝐄𝐑 𝐍𝐄𝐓𝐎𝐑𝐊 𝐂𝐎𝐍𝐍𝐄𝐂𝐓𝐈𝐎𝐍❞ 𝐏𝐑𝐎𝐓𝐄𝐂𝐓𝐈𝐎𝐍
QUESTION: IS IT TRUE, that if my ISP connects with my F-Secure Freedome VPN server by way of a "Peer Network Connection", my ISP can then see what websites I am visiting over my F-Secure Freedome VPN server? If it IS TRUE, does F-Secure's Freedome VPN server solve this problem by not using a "Peer Network Connection" that…
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QUICK QUESTION: 𝘿𝙀𝙉𝙔𝙄𝙉𝙂 𝙍𝙀𝙑𝙀𝙍𝙎𝙀 𝙋𝙄𝙉𝙂𝘪𝘯𝘨
SITUATION: I want to look like a "regular visitor" to final destinations. QUESTION: Would denying "𝙍𝙀𝙑𝙀𝙍𝙎𝙀 𝙋𝙄𝙉𝙂" and modifying connection MTU/MSS parameters make it ... well ... "almost impossible" ... for final destinations to know that I am using F-Secure's Freedome VPN?
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FS ID Guardian install options
Is there a way to modify the installation? Mine was so fast with defaults and I did not see any options. I should have liked to change the install path and the device name. This way I'll end up with five My WIndows PC's Is there a way to change the device name after install other than uninstall and reinstall?
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F-Secure Internet seucurity Verison 17.9
Hi Community, today i find out, that Version 17.9 is released for F-Secure Internet Security. https://community.f-secure.com/safe-en/kb/articles/5266-whats-new-in-f-secure-safe-for-pc-internet-security But when i look in my "Information" information", my Version ist 17.8 I deinstalled my Version and takte the Online…
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FS Protection for Mac 17.9 releases
FS Protection for Mac 17.9 beta releases will be posted under this thread.
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since upgrade to 17.8 beta 15& 16 update not working and keep stopping with error.
PII removed
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How to change IP address of router?
How do i change my public (external) IP address? I connect to wifi via router. I have static IP address. I dont wanna change IP address of only one device, but the address on which all my devices connect. Do I have to contact my provider because of that or can I change it somehow by myself?
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Seriously Need Help: Which App To Buy To Backup internal HDD?
Hi, Sorry to be creating a thread about this, but this is a really serious problem I need help with. I want to backup my Windows 10 Pro PC's internal HDD and I need a 3rd party App to do this. However, I don't know which company I should be trusting considering the company will have access to all of the files on my…
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▶︎▶︎ 𝗗𝗢𝗨𝗕𝗟𝗘 𝗩𝗣𝗡 ◀︎◀︎ 𝗧𝗥𝗜𝗔𝗟 With F-Secure Freedome VPN
TESTING ENVIRONMENT: MacOS laptop. I'm using the GL-AR750S Travel Router. The GL-AR750S Travel Router repeats a 2.4 GHz wifi signal from F-Secure's SENSE router and then creates it's own wireless network. NOTE: The GL-AR750S Travel Router has a pre-installed VPN server and client in both OpenVPN and WireGuard along with an…
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Reminder
Im so pissed off. I have 1 month left on my subscription and now it reminds me about that every time i start my computer, WHY???? I KNOW IT ALLREADY!!! If that doesnt stop I will stop buying F-secure. This software acts just like any stupid popup add that everybody hates, why you do it why???
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How to recover lost subscription key
Hi, I've used SAFE since 2016 and next expiration date is in 2022 but for some reason the program on my laptop is suddenly claiming that I'm not protected and is asking for the subscription key. My F-secure portal displays correctly that the subscription is valid. In another thread it was said that the subscription key…
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FS Protection PC 17.9 releases
FS Protection PC 17.9 beta releases will be posted under this thread.
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Is it possible to exclude folder from the virus scanner?
If I right click on FS protection there is an option to choose what to scan, which actually scans that location. But I want to turn on real time scanning, but exclude certain folders like git repo's where a lot of new files get generated as part of a build process. Having the virus scanner slows everything down…
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bank protection
why isn´t the bank protection showing when I open my bankaccounts? Regards Gunilla Wistedt
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Monitoring
How to remove address added by mistake?
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Ramsonware protection
Good morning. Ransomware protection allows you to select protected folders. My important files are on D: hard drive. Is it possible, instead of adding folders (directories) to add the drive "D:"? Thank you
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Freedome doesn't work after rebooting computer
I can't connect to the Internet when I have Freedome turned ON. If I reinstall the program, it works only until I reboot the computer. Then I have to reinstall it again. I saw an old thread with a user who seems to have had the same issue:…
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Announcement: New version of ID PROTECTION 5.4.0 for Android & iOS
We are happy to announce that new version of ID PROTECTION 5.4.0 for Android & iOS has been released. The release is available for new installations immediately and any existing installation should get upgraded during next 2 weeks on Android devices and during next week on iOS devices. Release notes: Tutorial shown during…
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Scan Engine from F-Secure = Bitdefender?
Hello, sorry, dear forum, I still just another question too. Which scan engine does F-Secure use? Is it Bitdefender + 's own or did F-Secure develop its own scan engine? I ask out of interest. Thank you very much for your effort. Greetings David
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Online Banking with F-Secure Safe
Still finding my way around the trial copy. So far not too impressed by the dashboard after being with KIS for long time and finding things I miss for example cannot find any way of bookmarking my several banking sites. Unless there is any other way I find myself having to find the bank on the browser and wait for the…
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THINKING ABOUT: Combining F-Secure's Freedome VPN With A 𝐒𝐎𝐂𝐊𝐒𝟱 𝐏𝐑𝐎𝐗𝐘 In Firefox
F-Secure's Freedome VPN has a built-in "kill switch" safety feature. So that in the event that the F-Secure Freedome VPN connection is terminated, all of my Internet traffic is automatically blocked, ensuring that my traffic is not accidentally leaked outside of the F-Secure Freedome VPN's secure tunnel. However, what…
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trying to install spectrum security suite and the install fails without any detailed error msg
I'm trying to install spectrum security suite and the install fails without any detailed error msg
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Freedome stops all connection
Hello, as soon as I activate Freedome v2.36.6554.0 in my Win 2004 (64-bit) notebook all connections stop. Does not matter which access point I try (typically one in Euopean or N-America). Not able to load even most popular web sites, or check for updates from within the Freedome client, or open any othe web links that the…