TURN OFF PROTECTION option is now hidden in F-Secure 19.1 ?
Product: F-Secure Ver: 19.1 (June 2023), Windows version
The option of "Turn Off Protection" (for X minutes or until reboot) is no longer available under the 'Viruses & Threats' menu....
it appears to have been hidden more deeply:
(three vertical bar menu) --> Help & Support --> (?)Support --> [srcoll all the way down] --> [Turn off Protection].
Q: Is this more convoluted way now the best and/or only way to temporarily disable all protection ?
The former quicker path under 'Viruses & Threats' and/or a right-click option to temporarily disable protection on the taskbar icon would be most welcome.
PS: ability to disable protection should of course not be used unless necessary, but it is occasionally needed when installing certain programs or updates in Windows, or during some file backups or system image backups with certain software vendors.
Also note the on-line documentation has not been updated as of 2 July 2023, and still refers to the old/wrong path to Turn Off Protection.
Accepted Answer
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Hello @BobU
Welcome to the F-Secure Community. Thank you for your post.
In F-Secure version 19.1, the option to turn off protection has been moved to ensure better security and prevent accidental disabling of crucial features. We understand that this change may require some adjustment, however, it is designed to protect your device and data more effectively.
To disable protection temporarily or make any necessary changes, please check this link: Turning off all security features | Total | Latest | F-Secure User Guides
PS: ability to disable protection should of course not be used unless necessary, but it is occasionally needed when installing certain programs or updates in Windows, or during some file backups or system image backups with certain software vendors.
You may restore the installer/file as described in this link: Restoring quarantined items | Total | Latest | F-Secure User Guides
You may also submit the sample to our labs for investigation: Reporting a quarantined item | Total | Latest | F-Secure User Guides
Another suggestion for this is you add the file to be excluded from scanning: Excluding files or folders from scanning | Total | Latest | F-Secure User Guides
Please let me know if you require further assistance.
Thank you and have a good day.
Answers
