Hello !

clairette

Hello !

I am answering to a feedback that I had this morning at o9:27 into my mailbox.org.

You ask me if :

----o9:27 into my mailbox.org----

Further to your request, we would like to know if the recommendations in

our previous email were helpful to you.

The answer is yes !

As I explained before, I could not installed FSecure Total that I have justpayed,

because I had Fsecure Safe and there were not all the files to uninstall.

So I reset all my pc because I did not know how to do.

I reinstall FSecure total and now all it's o.k !

I thank to you.... just the chat support is disable, this time,

it's more reassuring when you're on the line !

Have a nice day, everybody !

Clairette

Firmy

Hello @clairette

Thank you for reaching out.

I appreciate you bringing this matter to my attention. To ensure a smoother communication process, I kindly suggest replying directly to the email you received from our support team in the future. You can do so by clicking on the "Reply" or "Reply all" button.

If you need any further assistance, please don't hesitate to let us know. We're here to help and will be more than happy to assist you.

Thank you once again, and I hope you have a wonderful day.