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Update of Freedome and code activation
Hello, I just updated yesterday my version of Freedome as proposed by you on my Mac and it worked well for the installation. But I did not succeed to re-enter my activation code (using the previous one which worked correctly before the update). May you help me ? Jean-Noel
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hijacker or not ?
Hello, i scan ZHpcleaner and it found : KLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{00b76d54-af68-11e6-97cf-806e6f6e6963}\\NameServer [Bad : 0.0.0.0] =>Hijacker.Browser TROUVÉ donnée: HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{196a62dd-96c7-49f5-88e6-e47b4f1f24e7}\\NameServer…
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CZE Prague regonized as public proxy
Freedome location in CZE is regonized as public proxy and it doesn't work. When it will be fixed?
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MacOS High Sierra Freedome.pkg corrupt
Hello, I tried to install the Freedome.pkg file on my iMac 2017 / 10.13.2 . The freedome.pkg file cannot be opened, the error reads: "Freedome.pkg is corrupt and cannot be opened. Please delete it." I can only either leave it unoped or delete it, no other options... I have a valid subscription. What shall I do?
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Freedom account not working with the app
* Hey I bought freedom and it's been working great. The only problem is that when I logged into my account on your site it says that I'm not subscribbed but on my freedom app it says that it ends in september. I would like to share my account however I can't do anything when the app and your website don't work together.
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Entries in this forum gets deleted after a few seconds ...
I just made an entry about FREEDOME VPN not installing on Mac OS X. After posting I could see it, but a few seconds later after a refresh my post was gone!!
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Retrieve Activation Code after purchase...
Hello, I bought a VPN for 3 devices last year. I installed it on a desk computer, a laptop and a phone. Now, I just changed my phone and want, obviously, to install it. Nevertheless, I no longer have the email Freedome sent me with this activation code... Could you send me another please ? How can we manage to do it ?…
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Re: Freedome not connecting
30 minutes ago I updated Freedome to version 2.10.4980.0 on my Win 10 laptop, and after the update, it doesn't connect to any locations. I turned Freedome off and my Internet connection doesn't work anymore. I've restarted the computer twice but still no connection. The computer is connected to wlan and the wlan works as…
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Android / Mac app and browser connection issues; UK mostly.
Morning, I have been using FreeDome for over a year, I have it installed on my phone (s8+) and Macbook. I tend to connect to servers in the country I am in, typicly this is the UK. I am finding from time to time that some apps on my phone will not connect, these are banking apps, if I turn off freedom they work (Or bypass…
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No 'Have a code? field' - where do I enter the renewal code?
Hello, I got an email about my subscription ending on 1st March (month and a half from today), and it urged me to renew now. I did that and received the new code. I opened Freedome, entered the Subscription window to enter the code, but then I noticed that the "Have a code?" field is not there. I have the same issue on all…
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Not A year
Hi i only want for 3 months not a year how will we do
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F Secure freedome app not compatible
Wondering if some one can help me and explain why the F-secure freedome app is not comparable with my device. (HTC One M9) and what if anything I can do to make my device comparable with the app. Many thanks for any help.
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Freedom fails to open after todays update ... 1.08.18
I downloaded the latest update to my Macpro and now the App fails to open. Help
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Freedom 2mb secure?
Sorry am a noob with this but i downloaded freedome trial version to see if this vpn is something i would be willing to pay for . When i run freedom it says 2mb secure and my connection is incredibly slow after that. I have a 150/150 fiber connection. Running this on a lenovo t440p on win 7 pro . I tried all of the USA…
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Freedome Problems -more of them when looking for remedies
Problem #1: F-Secure considers digitalistmag.com as a fraudulent website. I do not believe that. Where can I report that ? Problem #2: While I was searching for a place to drop that message, I found out that there is no specific place for false positives. This has to be reported thru community chat. Not a real good idea.…
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Freedome can't connect to any locations
Hello, A couple of weeks ago Freedome started to fail to get connection to any locations. It will try to connect, tell that it is connected, start again connecting and so on endlessly. I haven't installed e.g. new antivirus sofwares, which could cause problems, and I have checked that Windows firewall allows Freedome to…
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Freedome needs long time for connection and stop connection since last update
Yes, what should I say, it's written in the topic. Before Freedome worked fine, but since the last update 2, 3 weeks ago it needs 3, 4 minutes to connect (doesn't matter which server), and also needs 3, 4 minutes to stop the vpn connection. Before Freedome connected within seconds. I tried to uninstall Freedome and…
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linux client planned?
hello, is a linux client planned? i'm using ubuntu and currently use https://bitmask.net/ which gives me an easy to use, non-leaking, always-on and open source vpn client. unfortunately they don't support ipv6 just yet. this leaves me w/o vpn at places with DS-lite/ipv4 over NAT. just the raw openvpn configuration files…
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Freedome blocks a program to start / Windows 10
If Freedome is active and connected it does not allow Creo Parametric 4.0 to start. When I disable the the protecting Creo starts as normal. Is there a way to set Freedome to ingnore a specific program in Windows 10?
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Freedome support email address
I just tried to send Freedome diag support file to the email address freedome-diagnostics@f-secure.com. It has worked in the past but now i receive the message below even thow my file is only 1.4MB is size. what is a valid address i can use? Dear F-Secure Customer, The email could not be delivered to your intended…
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Freedome in Canary Islands
Before I subscribe to Freedome I need to know if it will protect my internet access whilst in the Canary Islands, specifically Gran Canaria
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First Time Purchase -- Problem Activating Freedome
Hello, The other day my wife on her laptop purchased the F-Secure TOTAL package for my account. I believe she was able to make the purchase before the trial period expired. Under the SAFE tab of My F-Secure page (on my laptop), there is an indication my purchase is valid until 2019 with ONE license left. During the trial…
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Not able to reset password
I have tried several times in the last months to reset my password. I never get the email with the info. Further it is impossible to reach F-secure by phone or chat. Any suggestions?
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Freedoms VPN activation code
Hi, I was hoping someone would be able to resend me my activation code. I've rebuilt my laptop but the purchase email is not in my outlook. Thank JM
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Internet connection drops when using Freedome VPN
Using Freedome on a Windows 7 Computer: First, I am not interested in using the Netgear OpenVPN to connect to my home network. Second, was using a Netgear N150 Wireless WNR1000 Router before and had no issues in four years or so. No other device or configuration changes. Setup a new Netgear Nighhawk AC 1750 day before…
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Crazy battery drain
Hey there, Freedome is using a crazy amount of battery... On WiFi constantly throughout the day so not a mobile network issue. Any way I can send logs to see why there's crazy battery drain?
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Account-ID for Freedome subscription
Need help purchased a 3 device subscription do not have the account ID due to email no longer available. Please renew your subscription keeps poping up how can I get my account ID? Edit: Title
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Need Activation Code resent
I need the subscription code resent so I can activate my subscription on my laptop. Can it be sent to the registered email on this site as I do not have access to my old aol account?
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Freedome settings in router
Freedome states on their support pages: Port configuration for Freedome on Android, Mac and Windows In some cases, for example on your home network, you may have to configure and set up port access in order to connect to Freedome. Our Android, Windows and Mac OS X products use the OpenVPN protocol. The ports for Android,…
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F-Secure Freedome and https 443 port open. WHY?
Hello, I have a quite new IPad air2 with F-SECURE FREEDOM. When Freedom is turned off and i run ShieldsUP all ports seems too have the right status. But when F-Secure Freedom is turned on and i run ShieldsUP then i get the information that the port https/443 is open. Why is it like this? In our PC with Windows 7 we have…
