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Auto Renewal
Hi, I have a pending transaction off £25 on my halifax account to renew F-Secure. I don't want F-Secure please confirm you have cancelled. Or is there a number I cvan call and get this stopped? Many thanks
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freedom has stopped working after update
can not connect to freedom after update
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loggimg in provider
I try to log in with my provider Cogeco canada and it says can't connect to the Freedome server??
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Slow speed when connected to Stockholm
Normally I connect to the VPN server in Stockholm (closest to where I live) and get really good speed. Last week or so I get horrible speed. If I connect to Denmark, Copenhagen or Finlland, Esbo I get really good speeds again, not as good as in Stochholm but usable. What have happened to the Stochholm server?
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Freedome license on iPhone
I cannot reinstall Freedome on my iPhone even having a subrcription but have to wait 7 days before it is not active in iStore anymore. This is not good as one sometimes change the products tagged to the home license and maybe want to have it reinstalled on a device used earlier!
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Reproducible issue with iCloud Photos
Dear all, I have noticed that my macOS machines using 2.20.5548.0 with a US East Coast endpoint are unable to upload photos to iCloud Photo Library. This is a strange problem, but one I can reliably reproduce across the board (multiple networks, multiple machines). Here are the details: 1. This does not affect the iOS…
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Harmful sites
How can I find which harmful sites have been blocked?
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Not getting prompt for license transfer
I have a 3 license subscription and have been using 3 devices up to this point. I am switching from a Mac to a Windows laptop and need to transfer the license from the Mac to the Windows laptop. The FAQ and Knowledge Base articles tell me that after entering my subscription code, it should detect that I have maxed my…
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VPN installation requirements
Which particular items are required to be activated on either/both the PC and the Modem for VPN to work properly: IPSec Pass Through ? PPTP Pass Through ? L2TP Pass Through ? Are any of the following Application Layer Gateway Settings required to be off or on ? : RSVP ? FTP ? TFTP ? Kerb88 ? NetBios ? Ike ? RTSP ? Kerb1293…
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my website is identfy as harmful
Dear Sir/Madam I am 100% sure my website is just an simple business website in hk. I dont know why it is identfied as harmful by f secure. Could you remove it from the list? I am using godaay as web host, and they have no idea either If possible , could you explain why it happen? this is my website : iphonevan.com
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Connection fails when switching networks
Everytime I change wifis, for example when coming home from work or vice versa, freedome fails to connect. It tries for a while and then just turns off with a message "something went wrong" and tells me to send a diagnostics file via email. This has been happening for a few weeks now and it's really annoying, especially…
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Okta VPN sign in no longer works with Freedome
I used to have no issue using my OKTA company single sign on (SSO) application with Freedome switched on. However, two weeks ago my sign in failed, and the only way to get it to work is by turning Freedome OFF. Is this a Freedome problem or is it OKTA screening out the use of VPN's thanks Richard
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IPv6 Connectivity on macOS
While testing Freedome 2.20.5548.0 on macOS 10.13.6, I noticed that, while Google Chrome accesses the IPv6 Internet, Safari does not. Using a reliable site such as test-ipv6.com to diagnose the issue results in the Safari test returning "IPv6 connections work, but connections using DNS names do not use IPv6. For some…
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Is Freedome betraying our privacy and sending every single webpage we visit to Google?
I care very much about privacy, which is why I use a VPN--Freedome. It’s also why I don’t use Google search but StartPage instead, why I don’t use Gmail but StartMail instead, and why I don’t use Google Chrome browser but Firefox instead. I even run Emsisoft Anti-Malware and use its HOSTS blocking feature to block Google…
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App security scanning on freedome vpn
Hello, For the last few months i have had Freedome vpn installed on my android tv box. Have noticed my apps installed on android box hasn't been scanned for a few days now. Usually these apps are scanned straight away on Freedome vpn. What i get is now is, Scan pending for 20 apps. Now to get these apps scanned i have to…
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Freedome on mac does not connect, but does on iPhone.
I have F-Secure FREEDOME on my mac and iphone, I am using a public wifi network that requires a log in and probably blocks proxy ports, but the iOS version of FREEDOME seems to connect fine, whilst the Mac OS version just spins reading 'connecting' without any progress. I connect to the wifi network without FREEDOME on in…
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Cannot get OpenTable app to work with Freedome VPN on
When Freedome VPN is on, OpenTable app is unable to communicate to their servers and is unable to fetch data or log me in. I have to turn Freedome off to use OpenTable. Why is Freedome blocking OpenTable?
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Freedome VPN connection not activating on Ipad (Ios 11.4.1{
My home network changed and after that the Freedome VPN does not start. The VPN logo does not appear to top left corner and I can’t use the device with Freedome. Freedome is trying to contact and it does not succeed even over longer time period. I have already removed the vpn settings twice and removed and reinstalled…
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Installed platforms
How and where can I see how many plattforms I have used multi plattform prenumeration?
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No connection - No location
Hello, I am using the latest version of F-Secure Freedome on Windows 7. The program was working fine but yesterday it stopped working as it was unable to connect to the servers. I uninstalled F-Secure and installed it again but the system returns an error which says it's not able to connect to the server and there is no…
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the topic has been closed due to inactivity - cannot key in valid code- says already used -start a t
the topic has been closed due to inactivity - cannot key in valid code- says already used -start a ticket- and indicatete following: https://community.f-secure.com/t5/Temporary/The-article-has-been-re-written/ta-p/66515
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Can't verify renew sub code
I have pruchased a a renewal of my sub for freedom vpn. I paid and got the code via email. When I try to submit the code it says oops can't verify code. Running on Android P have the latest version of the freedome VPN app
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WebSocket application is reset constantly after tens of minutes
Hello, I am using MlesTalk Android application which maintains constant Websocket/TCP connection to an internet server. If Freedome is in use, the connection is not maintained up all the time, it get reset from time to time, like after 10s of minutes. Without Freedome, no issues. The service has 10 s Websocket ping…
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F-secure freedome does not connect after update
Hi, Just updated my freedome as the programme asked. Nothing usual about it. Re-started laptop - no connection from Freedome, so decided to re-install, and it is still not working. The update came about an hour ago. F-secure free scan has not found any harmful items. Thank you in advance for any help.
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AirDrop on macOS does not work while Freedome is connected
macOS 10.13.6 Freedome 2.22.5577.0 This is a relatively new issue. When Freedome is active, AirDrop ceases to function. If Freedome is disabled, I am able to see nearby macOS and iOS devices and can AirDrop to them. Other things that have stopped working: 1Password WLAN sync, Universal Clipboard.
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Whatsapp call feature does not work with Freedome VPN
When Freedome VPN is on, Whatsapp call does not connect. I have to turn off VPN to use Whatsapp calling feature. Why is Freedome blocking the ports for Whatsapp calling feature?
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Freedome Dosen't Connect "Semi-Fix"
so i recently had issues with freedome not wanting to connect at all to any server with version 2.12 i know its a little old version but i haven't had any updates before today where it was 2.16 i got which also had some issues with the connection to the servers but i found out that Downgrading to 1.8 and then update it…
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Finding Freedome activation key
Hello, I currently have a 3-device sub to Freedome which was active on 3 devices until yesterday, my iPad became faulty so I erased the device and purchased a new tablet (Android this time) for some reason it looks like I've deleted the e mail that contained the key for my subscription so I can't activate Freedome on my…
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Freedome Disconnects At Startup
Since the last update Freedome connects after sleep/startup and then immeadiatley disconnects before reconnecting. Not a massive issue but very annoying. Is this a known issue? This is on Windows 10 64 bit using the UK node. A reinstall of Freedome hasn't fixed this. I'm thinking it could be something to do with the kill…
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Subscription code will not verify in FREEDOME Android app on Chromebook
hi, I installed and paid for the Android app on an Asus Chromebook, which generally runs Android apps without problems. When I enter the subscription code I get "Could not verify your code. Please try again later". Tried several times with same result. Has anyone succeeded in running the app on a Chromebook? Thanks!
