freedom has stopped working after update

kered
kered Posts: 2
in F-Secure VPN

can not connect to freedom after update

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  • peterjack9051
    peterjack9051 Posts: 1

    Do one thing, just uninstall the antivirus from the control panel pf your computer and install it again and enable it. Make sure that some other antivir5us is not there in your system. It disallows the antivirus to be working. If you still find issues, visit Kaspersky customer support and consult with it. 

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  • kered
    kered Posts: 2

    looks like a mager **bleep** up, looks like a lot of subsribers are afected

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi kered,

     

    May I know what is the current version of Freedome installed on your device and what is the OS of the device in which you see the issue?

     

    Do you see any error message when you try to connect?

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