Slow internet speed when Freedome on

OOP Posts: 2 New Member

I just renew my Freedome for another year and noticed that the internet speed is useless.

Without Freedome speedtest (DNA my internet provider/Ookla/others) my internet speed is 195/20Mbps with all devices.

When i turn Freedome on I only get 40/16Mbps.


This same thing happens with 

1. Windows 10 PC ,AC wlan: 40/16Mbps

2. Xiaomi mi5 Android phone,AC wlan ,40/16Mbps

3.Android TV box, AC wlan, 80/16Mbps


-All Freedome apps are up to date 

-I have tried all locations. Finland is the best

-F-3686AC cable modem IPSec PassThrough setting enabled.


What to do next. 200mbdown to 40-80Mb is way too slow. Is this normal or is there still I can do?





  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi OOP,


    welcome to F-Secure Community!


    May I know what is the version of Freedome is installed on your device?


    Have you tried to connect to a different network and check if the issue persists (may be a different Wi-Fi or Data Network) ?


    Thank you

  • OOP
    OOP Posts: 2 New Member

    2.22.5580.0 is the version. It should be the latest.


    I don't have other internet connections to test with.


    -Tried also port forwarding (For android tv box i think this might be the reason it will get 80mb

    • TCP/UDP ports in the range 2740 - 2749
    • TCP port 443

    -Tried DNS flush: IPCONFIG /FLUSHDNS in cmd

    -Tried reinstall network devices: netcfg -d in cmd

    -Uninstalled /reinstalled Freedome

    -Tried LAN, got only 80mb through without freedome and 40mb with freedome. probably 100M card in my laptop

    No luck with any of those..

    what next?

  • Segepe
    Segepe Posts: 4 New Member
    Hi there...

    I have the exact same problem, hope to hear about a solution.
    Or should I claim my money back
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