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Freedome & pi-hole for ad-blocking
A few days ago, I implemented Pi-Hole on my home network to block all ads at the DNS level. For the most part it's working well with ads banished for good. However, for clients with Freedome installed, I have a dilemma. My tests indicate that with Freedome connected, DNS requests go to the designated Freedome DNS servers…
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GRC Shields Up All Ports Scan Results
Hi, I have run the Shields Up scan on a computer connected to two different networks (different ISPs, different locations). Both give the same results - port 443 is open, 70 ports are closed and the remainder are stealthed out of 1056 tested. This is pointed out by GRC as a vulnerability, in particular port 443. Without…
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How can I reactivate Freedome at my iPhone?
I transfered a license between two devices. The device I transfered it to works well with the license. But, I unfortunately transfered it from the wrong device. Now I want to reactivate Freedome at this device but it does not work. I deleted the the app and all related data but after reinstalling the app it still says that…
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Always turns off
I'm running F-SECURE on Android and it keeps turning off. How can I fix this issue I want it to stay on . Thank you B1hughes
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Freedome no longer bypasses geoblocking
Freedome no longer gives access to certain online tv content in Spain (in a Windows 10 pc), when I try to view e.g. the channel Cuatro (cuatro.com, I'd put the correct address to their direct online stream, but clicking on Post does no allow it) it now says the content is geoblocked. Never had any problems before, but it's…
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VPN lost from the iPad and can not access the Apple Store
I removed Freedome from iPad, because I had problems with wifi connections. Now I wanted to install it again, but I have no connection to Apple Store, and do not have vpn in iPad no more. What to do?
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Freedome is not starting automaticly
I have a new Lenovo 4 tablet with android 7.1.1. When i start my tablet freedome protection is never on. I have to push the protection button and the protection is ok. What can i do to automaticly start the protection. On my phone with android 7.0, freedome starts automaticly. Thanks.
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FREEDOME Problem on HUAWEI Y7 Prime with ANDROID 7
Hello, I have Freedome Subscription. When I run FREEDOME on my Huawei Y7 device which is using Android 7, I get error message and Freedome never goes ON. I'm not even able to see list of locations to choose from. Please advise. Freedome error on Huawe Y7 android 7
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No IMAP connection on german server
When I am connected to the german server, I don't get an IMAP connection (multiple ports tested; STARTTLS, SSL/TLS) Changing the server to Denmark solves the problem. Is this a bug or a restriction on the german server?
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resetting data logs - anything new in 2018?
Is there now a way to reset data logs? My numbers just keep growing! Thank you. Reference to post from Jan 2017: https://community.f-secure.com/t5/F-Secure/resetting-data-logs/td-p/90310
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Freedome connection fails after Windows 10 Update 1803
The Freedome on my Surface Pro repeatedly fails to connect VPN after the latest Windows 10 update (ver. 1803). However, my freedome connection is normal with another desktop that installs Windows 10 1803. Perhaps this is an issue with Surface Pro?
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Won't connect on my PC
It suddenly stopped working on my PC. I've tried reinstalling and restarting. The disc spins as though trying to connect but no luck with any location. Worked fine for more than 2 years. Any advice gratefully received.
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Help Memberships
First of i spent 20 minutes typeing only for login to pop up and delete what i typed (short that out) so let me start few years i been a member of f safe and freedom then came along the shiney brand new f sense which i pre ordered and got on day 1 of release. along the way i noticed if you have sense you dont need safe…
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Multi device code not valid in iphone
I had a multi device subscription for a year and used from iPhone, iPad and Mac. I was prompted to renew it and I just attempted to use it in a new phone and get a message This ID is not valid for this device. Everything was working so well, I am very confused and frustrated right now. To clarify, I did not buy from the…
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Not working on abc.com
When i try to watch any show it says that "There appears to be a problem with your network location settings..." I have tried all of the servers in the USA and with different browsers. It did work a few weeks ago just fine.
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Man in the middle attack?
Today I received a pop up on my iPhone 7 Plus stating that “Freedome would like to add vpn configurations” “All network activity on this iPhone may be filtered or monitored when using VPN.” Choice of allow or don’t allow. I did not choose either and shut down my phone. After restarting It kept popping up preventing use of…
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turkey
Do not provide transportation from Turkey. Will you be resolved
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Deactivate device
is there a way to deactivate the license on my computer? i need to reinstall windows and i don't want to reset all 3 devices, only my computer. is this possible?
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Where can I find Account ID/Subscription code
Where can I find Account ID/Subscription code? I have checked the emails from when I purchased the product, but there is no code in the email. I can log-in to my f-secure portal, but I can't see any account ID/subscription code anywhere. Can someone please help?
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KK Nayak Environment Sustainability
KK Nayak Environment Sustainability KK Nayak current designation is the General Manager, Environment, Sustainability – Corporate at Vedanta Ltd (Cairn Oil & Gas)KK Nayak KK Nayak current designation is the General Manager, Environment, Sustainability – Corporate at Vedanta Ltd (Cairn Oil & Gas)KK Nayak
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Transfer Freedome license key from old Android to a new Android?
I am going to buy a new phone and i wonder how to transfer my license from the old android to a new android the simplest way? I have three licenses now. One for my pc and one for my current android,and i dont want to waste any licenses.
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Subscription code
I got Freedom a while ago, but have now bought a new computer. I have a multi-device subscription but have only used it on 2 out of 3, I think. I can't find my subscription code and can therefore not activate my subscription on my computer. What should I do?
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Internet only through freedome.
Is there a way to make all internet traffic to go only through freedome? I had put an outbound rule in the firewall settings but for some reason, it stopped working. Ps: still waiting for the killswitch.
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Cancel subscription
Hi, how can i cancel my order for iphone subscription of 30€? I bought a new subscription code for 5 devices and I don't need the previous iphone subscription any more, but I can't seem to be able to cancel the iphone subscription. It ended 15.04.2018 already and I don't know how to activate the new code for my phone.…
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Chrome Browser
Do we need to add a VPN to Chrome's Proxy settings? Is F-Secure known for slowing down page loading in Chrome?
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SUBSCRIPTION
After a computer breakdown I tried to install freedom using my (still not expired) subscription code. When I pass the code it says that the code is not valid. How to solve this problem.
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Traffic leaking from other clients?
Today I streamed from my iPhone to my Apple TV with Freedome on. When the video ended the tv screen started to flicker and for a short while (4-8 seconds) someone elses screen mirror of MacOS desktop and then an IOS screen mirroring appeared on the screen. The reasons why I suspect the airplay traffic was coming though the…
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Rai Italian TV
Changing my vpn location to Milan/Italy should allow me to watch Italian TV from abroad. But for a few weeks now Rai has been notifying me that I can't watch their content from abroad whenever I click on their livestream. How can this be as I'm technically browsing through an Italian VPN? Similar issue here:…
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Freedome and Samsung smart TV
ref.xxx I just purchased a Samsung smart TV and I cannot install my freedom account please help EDIT: Removed PII and edited Title
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Freedome startup time has increased
Sometime in the last month or so I've noticed that Freedome has begun to take much longer to launch and attach to the VPN server location. It used to take about 10 seconds to launch and attach. Now it takes about a minute. Once it's attached, performances is the same as before. Nothing in my system configuration has…