F-Secure Internet Security prevents my kid from doing school homework

Kaerwek

So, my kid needs to access ebban.fi to do homework. Essentially, read a book.

He wants to use his phone to do it, and it has F-Secure Internet Security installed, along with the Safe Browser.

What happens is, that when he selects the book he needs to read, the Safe Browser blocks this because of parentage settings, as it is labelled as 'scary'.

How can I whitelist the ebban.fi site and all it's content, in books, to be not analyzed by the tool that F-Secure provides to safeguard from harmful content?

Ukko

Hello,

Perhaps your situation is closed to this one:

How do I unblock a website on my child's phone?

Linser

Aug 26, 2023

Hi!

So I have the Fsecure app on my child's phone to use for safe browsing, rather than giving him access to safari.

He uses his phone in school for various activities but can't get into www.blooket.com. he tries to log in with his school google ID but it says "you shouldn't surf here" because it is restricted by family rules.

I have added www.blooket.com and accounts.youtube.com to the exceptions in the main controls on my laptop but that doesn't seem to work. When I go into his device on the management section, most things are blocked but there seems no way to unblock a specific site, so I unchecked social networks and tried to log in to blooket once again via his google account. Now it just goes round and round forever (on wifi and 4g) saying "one moment please" and never goes any further. Same on my own phone if I try on it.

Any ideas please?

https://us.v-cdn.net/6032052/uploads/8NU5NVEBY2XZ/blooket-issue.png

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I tried to suggest this feature request idea:

[Parental Control, Android] web-managed list of allowed/denied websites. Content Blocker exclusions.

Ukko

Apr 18, 2023

Hello,

There is a reference to related feature request: https://community.f-secure.com/en/discussion/119587/allow-safe-browser-to-have-a-whitelist-of-safe-urls

I do remember some more requests about this functionality, but cannot find it right now.

My Feature Request:

Make it possible to remotely exclude (allow) a specific web-resource or website on a child's device. Let's say it will be a web list of allowed and blocked websites where we can specify a URL to allow or deny while surfing. Controlled and managed by parents via My F-Secure portal or "Device and Users" feature.

Design now - if a child met a restricted (by Content Blocker) website (false positive OR if the website has a valid rating, but this one may be an exception) - we cannot allow it temporarily or fully. A remotely managed web list is an option for this scenario.

For example, YouTube has categories such as "Social media", "Streaming". If we want to allow YouTube on an Android device, there is only one way to do it: by not blocking the "Social media" and "Streaming" categories at all.

This makes using Content Blocker for Android devices with a child's profile somewhat difficult. Because there are many more categories and many websites have differences in their appearance (having the same category in F-Secure Security Cloud). Restricting to a specific category - we cannot grant access to specific examples and resources.

This may be normal and understandable for harmful-rated websites (discarding false positive events). As less often, and better to give an adult time to figure out the reasons for the blockage. But even here, a web-managed list of allowed and denied websites for a child profile would be appropriate. With the ability to manage on the parent's device.

Thanks!

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because it can be also useful against such situations (community.f-secure.com/en/discussion/127802/how-to-block-specific-websites-on-android)

With your situation, I think currently can be enough to submit URL for analysis:

Submit a sample | F‑Secure

At least, with my devices ebban.fi is categorized as "Unknown yet" in Windows client;

Depends on which domain/subdomain is used when attempting to open a book - it may be different category.

Perhaps, F-Secure Labs can check their data about this domain and its content and to explain further what to expect about.

as it is labelled as 'scary'.

it may be about restricted category.

or maybe this webpage is rated as harmful/suspicious erroneously.

Is it possible to provide an example of blocked book URL? Or all of them are private / custom thing and better not to share URLs and things like that?

Thanks!